Jobs in Canada

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Added 9 mins ago
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Project Support Services - Suppliers
PTAG
Chalk River, ON
- Contract
Project Support Services - Suppliers – Douglas Point, ON – Full Time - ID# 7349
Added 9 mins ago
IP
Operations Manager - East
Indigo Park Canada
Ottawa, ON
- Full-time
We are seeking an experienced and results-oriented Operations Manager to lead our parking operations portfolio and deliver exceptional service for our clients, customers, and teams. This…
Added 9 mins ago
CS
League Convener
Canlan Sports
Langley (District), BC · City of Langley, BC
- Part-time
…(draft schedules to be reviewed and approved by the League Manager and Facility…
Added 9 mins ago
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Regional Coach/Regional Manager
BonLook
Halifax, NS
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices in the Halifax Regional Municipality.
Added 9 mins ago
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Manager - Canadian Tax
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
We’re currently looking for a Canadian Tax Manager based out of our Vancouver office to lead a range of private- and public-enterprise tax projects. The role will be responsible for…
Added 9 mins ago
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Senior Risk Modelling & Analytics Manager (Fintech)
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Director, Fintech & Risk Analytics, the Senior Risk Modelling & Analytics Manager will be the most senior risk modeller on the team supporting the Risk organization within…
Added 9 mins ago
CC
Retail Sales Associate
Canna Cabana
Morden, MB
- Part-time
Greet customers and discuss type, quality, and quantity of merchandise or services required
Added 23 mins ago
QW
Manager, Partner Success
Q Wealth Partners
Toronto, ON
- Full-time
…Success team. Reporting to the Head of Partner Success, the Manager will play a key role in supporting new and existing Partners, ensuring they receive exceptional service, guidance and…
Added 23 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 23 mins ago
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Implementation Consultant Professional Services (AI Companies)
Stripe
Toronto, ON
- Full-time
…to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That…
Added 23 mins ago
AI
AI Project Manager / Product Owner – Enterprise AI, Microsoft Copilot, ChatGPT & Generative AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a seasoned Project Manager / Product Owner to lead cross-functional AI initiatives, with a primary focus on the enterprise deployment and enablement of the firm’s end user AI…
Added 23 mins ago
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Bilingual Client Services Associate (15 month contract)
BMO Insurance
Toronto, ON
- Full-time
Seeks, recognizes and acts upon opportunities to expand business relationships.
Added 23 mins ago
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Manager, Partner Success
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Success team. Reporting to the Head of Partner Success, the Manager will play a key role in supporting new and existing Partners, ensuring they receive exceptional service, guidance and…
Added 23 mins ago
MS
Van Outreach Support Worker (0.4 Evenings, Term till March 31, 2027)
Main Street Project Inc.
Winnipeg, MB
- Full-time
Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.
Added 23 mins ago
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Information Technology Project Manager
Kelly
Toronto, ON
- Contract
Job Title: IT Project Manager – Call Centre Migration
Added 23 mins ago
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Director, Digital Experience Platforms
Sobeys
Mississauga, ON
- Full-time
Define the future-state architecture and capability evolution roadmap for DXP technologies including Adobe Experience Manager (AEM), front-end platforms, mobile applications, search…
Added 23 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Owen Sound, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Oshawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
AE
Corporate Director, Mineral Resources
Agnico Eagle Mines Limited
Toronto, ON
- Full-time
…they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those…
Added 23 mins ago
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Regional Coach/Regional Manager
FYidoctors
Vancouver, BC
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices, in British Columbia.
Added 23 mins ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Belleville, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
IA
Internal Audit Project Manager
Invictus Accounting Group LLP
Vancouver, BC
- Full-time
JOB DESCRIPTION - INTERNAL AUDIT PROJECT MANAGER, RISK & COMPLIANCE SERVICES
Added 23 mins ago
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Territory Sales Manager
Frind Estate Winery
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
** Applicants must reside in the Vancouver, BC area or have the ability to relocate for the position
Added 23 mins ago
F
Regional Coach/Regional Manager
FYidoctors
Kelowna, BC
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices, in British Columbia.
Added 23 mins ago
SW
ScotiaMcLeod Branch Manager - Hamilton
Scotia Wealth Management
Hamilton, ON
- Full-time
The ScotiaMcLeod Branch Manager is responsible for the development and achievement of defined business priorities for the Branch through the profitable delivery of superior client service…

Kelly

Information Technology Project Manager

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Title: IT Project Manager – Call Centre Migration

Location: Toronto, ON (Hybrid – Up to 4 days onsite per week)

Duration: 1 Year Contract

About the Role: Looking for an experienced IT Project Manager to support a high-priority Call Centre Migration project.

The ideal candidate will have strong experience managing complex IT projects, particularly within call centre technology and migration initiatives. This individual will be responsible for bringing multiple teams together, breaking down silos, aligning stakeholders, and ensuring teams work collaboratively towards common project deliverables.

This is a great opportunity to contribute to a high-visibility project within one of Canada's leading financial institutions.

Key Responsibilities

Lead and oversee multiple teams involved in a large-scale Call Centre Migration project.
Drive collaboration and alignment across cross-functional technical and business teams.
Break down organizational silos and ensure teams are working towards shared project objectives.
Manage project deliverables, timelines, dependencies, risks, and issues.
Work closely with senior leadership and executive stakeholders to provide project updates and status reports.
Translate complex technical challenges into clear, concise business language for executive audiences.
Prepare and deliver executive-level reporting, presentations, and project updates.
Proactively identify roadblocks and drive teams towards timely resolution.
Manage competing priorities and ensure project objectives remain on track.

Must-Have Requirements

Strong experience with Call Centre Technology and/or Call Centre Migration projects.
Proven experience managing complex IT projects involving multiple teams and stakeholders.
Strong experience working with executives and senior leadership.
Ability to translate technical issues into clear, actionable updates for executive audiences.
Hands-on experience with executive reporting and stakeholder communications.

Nice-to-Have Qualifications

PMP certification or equivalent project management experience.
Experience working in Agile environments.
Experience within the banking or financial services industry.

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More about this job

Responsibilities

Lead a large-scale call centre migration by coordinating cross-functional technical and business teams, aligning stakeholders, and managing deliverables, timelines, dependencies, risks, and issues. Provide executive-level updates and reporting, translate technical challenges into clear business language, and proactively resolve roadblocks to keep project objectives on track.

Requirements

Requires strong experience with call centre technology or migration projects and a proven record managing complex IT projects involving multiple teams and stakeholders. Candidates must be experienced in executive engagement, reporting, and translating technical issues into actionable updates; PMP certification, Agile experience, and financial services experience are preferred.

Skills

IT Project Management
Call Centre Technology
Call Centre Migration
Cross-Functional Team Leadership
Stakeholder Management
Executive Communications
Executive Reporting
Project Planning
Deliverables Management
Timeline Management
Dependency Management
Risk Management
Issue Management
Conflict Resolution
Agile Project Management
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

IT Project Management
Call Centre Migration
Call Centre Technology
Cross-Functional Teams
Stakeholder Alignment
Executive Stakeholders
Executive Reporting
Project Deliverables
Project Timelines
Dependencies
Risk Management
Issue Management
Roadblock Resolution
Technical Challenges
Business Communications
PMP
Agile
Banking
Financial Services

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Work requirements

Jobs in Canada