Jobs in Canada

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Added 1 min ago
MT
Maintenance Manager
Midland Transport
Dieppe, NB
- Full-time
Midland Transport is currently seeking a Maintenance Manager at our Moncton Garage. The Maintenance Manager - Atlantic is responsible for leading fleet maintenance operations across…
Added 1 min ago
LH
Care Coordinator
Lifemark Health Group
London, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 1 min ago
IP
Operations Manager - East
Indigo Park Canada
Ottawa, ON
- Full-time
Minimum of 2 years of experience in a management or supervisory role within parking operations, transportation, hospitality, facilities management, or another customer-facing service…
Added 1 min ago
CS
League Convener
Canlan Sports
Langley (District), BC · City of Langley, BC
- Part-time
Demonstrated strong customer service skills (previous experience preferred)
Added 1 min ago
OR
Wireless Manager - 3661 Fort St John **$500 Signing Bonus! (Ask for full details)**
OSL Retail Services Inc
Fort St. John, BC
- Other
…locations across Canada, and we are growing fast! As a Wireless Manager, you are key to our success. That’s why we’re looking for a results-driven, hands-on manager to manage and develop a…
Added 1 min ago
OR
Wireless Sales Associate- 3121 Yellowknife
OSL Retail Services Inc
Yellowknife, NT
- Other
Experience: Sales, customer service, retail, or marketing experience are an asset.
Added 1 min ago
B
Regional Coach/Regional Manager
BonLook
Halifax, NS
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices in the Halifax Regional Municipality.
Added 1 min ago
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Senior Risk Modelling & Analytics Manager (Fintech)
Jobber
Remote, Canada
- Full-time
- Remote
…from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be - the way we consume and deliver service is…
Added 1 min ago
CC
Retail Shift Leader
Canna Cabana
Chatham-Kent, ON · Chatham, ON
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 1 min ago
CC
Retail Shift Leader
Canna Cabana
Chatham-Kent, ON · Chatham, ON
- Full-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 1 min ago
CC
Retail Shift Leader
Canna Cabana
Tisdale, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 min ago
CC
Retail Sales Associate
Canna Cabana
Morden, MB
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 1 min ago
GD
GARAGE - Operations Team Leader FT - Mapleview Centre
Groupe Dynamite, Inc Garage
Burlington, ON
- Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 15 mins ago
QW
Manager, Partner Success
Q Wealth Partners
Toronto, ON
- Full-time
…Success team. Reporting to the Head of Partner Success, the Manager will play a key role in supporting new and existing Partners, ensuring they receive exceptional service, guidance and…
Added 15 mins ago
S
Implementation Consultant Professional Services (AI Companies)
Stripe
Toronto, ON
- Full-time
6+ years of experience leading implementations, professional services engagements, technical programs, or complex customer onboarding for technology products.
Added 15 mins ago
HC
Assistant, Night Operations - Campus Services - RPT
Humber College
Toronto, ON
- Part-time
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new…
Added 15 mins ago
BI
Bilingual Client Services Associate (15 month contract)
BMO Insurance
Toronto, ON
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 15 mins ago
Y
Manager, Partner Success
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Success team. Reporting to the Head of Partner Success, the Manager will play a key role in supporting new and existing Partners, ensuring they receive exceptional service, guidance and…
Added 15 mins ago
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Team Lead (Part time) - Square One
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
- Part-time
…running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership, sense of style, and hands-on approach, you will help create a vibrant, organized,…
Added 15 mins ago
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Team Lead (Full time) - PENN
RCL - Reitmans Canada Ltd/Ltée
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership, sense of style, and hands-on approach, you will help create a vibrant, organized,…
Added 15 mins ago
K
Information Technology Project Manager
Kelly
Toronto, ON
- Contract
Job Title: IT Project Manager – Call Centre Migration
Added 15 mins ago
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Director, Digital Experience Platforms
Sobeys
Mississauga, ON
- Full-time
The Director, Digital Experience Platforms (DXP) is accountable for the strategy, engineering delivery, operations, reliability, and evolution of all customer-facing digital experience…
Added 15 mins ago
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Administration & Systems - Clerk Department Second Administration
Sobeys
St. John's, NL
- Full-time
Open availability - including early morning starts and occasional over night shifts
Added 15 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Owen Sound, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 15 mins ago
CP
Outside Sales Representative
CertaPro Painters of Hamilton, ON
Hamilton, ON
- $55,000 to $85,000 CAD / year
- Full-time
…and most importantly, we focus on delivering an extraordinary experience to our…

Kelly

Information Technology Project Manager

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Title: IT Project Manager – Call Centre Migration

Location: Toronto, ON (Hybrid – Up to 4 days onsite per week)

Duration: 1 Year Contract

About the Role: Looking for an experienced IT Project Manager to support a high-priority Call Centre Migration project.

The ideal candidate will have strong experience managing complex IT projects, particularly within call centre technology and migration initiatives. This individual will be responsible for bringing multiple teams together, breaking down silos, aligning stakeholders, and ensuring teams work collaboratively towards common project deliverables.

This is a great opportunity to contribute to a high-visibility project within one of Canada's leading financial institutions.

Key Responsibilities

Lead and oversee multiple teams involved in a large-scale Call Centre Migration project.
Drive collaboration and alignment across cross-functional technical and business teams.
Break down organizational silos and ensure teams are working towards shared project objectives.
Manage project deliverables, timelines, dependencies, risks, and issues.
Work closely with senior leadership and executive stakeholders to provide project updates and status reports.
Translate complex technical challenges into clear, concise business language for executive audiences.
Prepare and deliver executive-level reporting, presentations, and project updates.
Proactively identify roadblocks and drive teams towards timely resolution.
Manage competing priorities and ensure project objectives remain on track.

Must-Have Requirements

Strong experience with Call Centre Technology and/or Call Centre Migration projects.
Proven experience managing complex IT projects involving multiple teams and stakeholders.
Strong experience working with executives and senior leadership.
Ability to translate technical issues into clear, actionable updates for executive audiences.
Hands-on experience with executive reporting and stakeholder communications.

Nice-to-Have Qualifications

PMP certification or equivalent project management experience.
Experience working in Agile environments.
Experience within the banking or financial services industry.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead a large-scale call centre migration by coordinating cross-functional technical and business teams, aligning stakeholders, and managing deliverables, timelines, dependencies, risks, and issues. Provide executive-level updates and reporting, translate technical challenges into clear business language, and proactively resolve roadblocks to keep project objectives on track.

Requirements

Requires strong experience with call centre technology or migration projects and a proven record managing complex IT projects involving multiple teams and stakeholders. Candidates must be experienced in executive engagement, reporting, and translating technical issues into actionable updates; PMP certification, Agile experience, and financial services experience are preferred.

Skills

IT Project Management
Call Centre Technology
Call Centre Migration
Cross-Functional Team Leadership
Stakeholder Management
Executive Communications
Executive Reporting
Project Planning
Deliverables Management
Timeline Management
Dependency Management
Risk Management
Issue Management
Conflict Resolution
Agile Project Management
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

IT Project Management
Call Centre Migration
Call Centre Technology
Cross-Functional Teams
Stakeholder Alignment
Executive Stakeholders
Executive Reporting
Project Deliverables
Project Timelines
Dependencies
Risk Management
Issue Management
Roadblock Resolution
Technical Challenges
Business Communications
PMP
Agile
Banking
Financial Services

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Jobs in Canada

Maintenance Manager

Care Coordinator

Operations Manager - East

League Convener

Wireless Manager - 3661 Fort St John $500 Signing Bonus! (Ask for full details)

Wireless Sales Associate- 3121 Yellowknife

Regional Coach/Regional Manager

Senior Risk Modelling & Analytics Manager (Fintech)

Retail Shift Leader

Retail Shift Leader

Retail Shift Leader

Retail Sales Associate

GARAGE - Operations Team Leader FT - Mapleview Centre

Manager, Partner Success

Implementation Consultant Professional Services (AI Companies)

Assistant, Night Operations - Campus Services - RPT

Bilingual Client Services Associate (15 month contract)

Manager, Partner Success

Team Lead (Part time) - Square One

Team Lead (Full time) - PENN

Information Technology Project Manager

Director, Digital Experience Platforms

Administration & Systems - Clerk Department Second Administration

Merchandiser, Hourly Part Time Flexible Shifts

Outside Sales Representative

Contact us

Work requirements

Jobs in Canada