Jobs in Canada

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Added 7 mins ago
MT
Maintenance Manager
Midland Transport
Dieppe, NB
- Full-time
Midland Transport is currently seeking a Maintenance Manager at our Moncton Garage. The Maintenance Manager - Atlantic is responsible for leading fleet maintenance operations across…
Added 7 mins ago
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Project Support Services - Suppliers
PTAG
Chalk River, ON
- Contract
Collaboration: We build true partnerships with clients and service providers.
Added 7 mins ago
LH
Care Coordinator
Lifemark Health Group
London, ON
- $17.6 to $24.54 CAD / hour
- Part-time
…clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient…
Added 7 mins ago
IP
Operations Manager - East
Indigo Park Canada
Ottawa, ON
- Full-time
We are seeking an experienced and results-oriented Operations Manager to lead our parking operations portfolio and deliver exceptional service for our clients, customers, and teams. This…
Added 7 mins ago
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League Convener
Canlan Sports
Langley (District), BC · City of Langley, BC
- Part-time
…(draft schedules to be reviewed and approved by the League Manager and Facility…
Added 7 mins ago
OR
Wireless Manager - 3661 Fort St John **$500 Signing Bonus! (Ask for full details)**
OSL Retail Services Inc
Fort St. John, BC
- Other
…locations across Canada, and we are growing fast! As a Wireless Manager, you are key to our success. That’s why we’re looking for a results-driven, hands-on manager to manage and develop a…
Added 7 mins ago
OR
Wireless Sales Associate- 3121 Yellowknife
OSL Retail Services Inc
Yellowknife, NT
- Other
…endless opportunities to build relationships, deliver exceptional service, and take control of your…
Added 7 mins ago
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Regional Coach/Regional Manager
BonLook
Halifax, NS
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices in the Halifax Regional Municipality.
Added 7 mins ago
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Manager - Canadian Tax
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
We’re currently looking for a Canadian Tax Manager based out of our Vancouver office to lead a range of private- and public-enterprise tax projects. The role will be responsible for…
Added 7 mins ago
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Senior Risk Modelling & Analytics Manager (Fintech)
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for a Senior Risk Modelling & Analytics Manager to be part of our Analytics department.
Added 7 mins ago
CC
Retail Shift Leader
Canna Cabana
Chatham-Kent, ON · Chatham, ON
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 7 mins ago
CC
Retail Shift Leader
Canna Cabana
Chatham-Kent, ON · Chatham, ON
- Full-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 7 mins ago
CC
Retail Shift Leader
Canna Cabana
Tisdale, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 7 mins ago
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Retail Sales Associate
Canna Cabana
Morden, MB
- Part-time
Maintain a high level of product and service knowledge
Added 7 mins ago
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GARAGE - Operations Team Leader FT - Mapleview Centre
Groupe Dynamite, Inc Garage
Burlington, ON
- Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 21 mins ago
QW
Manager, Partner Success
Q Wealth Partners
Toronto, ON
- Full-time
…Success team. Reporting to the Head of Partner Success, the Manager will play a key role in supporting new and existing Partners, ensuring they receive exceptional service, guidance and…
Added 21 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 21 mins ago
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Implementation Consultant Professional Services (AI Companies)
Stripe
Toronto, ON
- Full-time
…appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and…
Added 21 mins ago
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Assistant, Night Operations - Campus Services - RPT
Humber College
Toronto, ON
- Part-time
…Operations, and Residence Life. Together, we deliver exceptional service and foster a connected, inclusive, and thriving living…
Added 21 mins ago
BI
Bilingual Client Services Associate (15 month contract)
BMO Insurance
Toronto, ON
- Full-time
Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of…
Added 21 mins ago
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Manager, Partner Success
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Success team. Reporting to the Head of Partner Success, the Manager will play a key role in supporting new and existing Partners, ensuring they receive exceptional service, guidance and…
Added 21 mins ago
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Team Lead (Part time) - Square One
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
- Part-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 21 mins ago
MS
Van Outreach Support Worker (0.4 Evenings, Term till March 31, 2027)
Main Street Project Inc.
Winnipeg, MB
- Full-time
Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.
Added 21 mins ago
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Team Lead (Full time) - PENN
RCL - Reitmans Canada Ltd/Ltée
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 21 mins ago
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Information Technology Project Manager
Kelly
Toronto, ON
- Contract
Job Title: IT Project Manager – Call Centre Migration

Kelly

Information Technology Project Manager

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Title: IT Project Manager – Call Centre Migration

Location: Toronto, ON (Hybrid – Up to 4 days onsite per week)

Duration: 1 Year Contract

About the Role: Looking for an experienced IT Project Manager to support a high-priority Call Centre Migration project.

The ideal candidate will have strong experience managing complex IT projects, particularly within call centre technology and migration initiatives. This individual will be responsible for bringing multiple teams together, breaking down silos, aligning stakeholders, and ensuring teams work collaboratively towards common project deliverables.

This is a great opportunity to contribute to a high-visibility project within one of Canada's leading financial institutions.

Key Responsibilities

Lead and oversee multiple teams involved in a large-scale Call Centre Migration project.
Drive collaboration and alignment across cross-functional technical and business teams.
Break down organizational silos and ensure teams are working towards shared project objectives.
Manage project deliverables, timelines, dependencies, risks, and issues.
Work closely with senior leadership and executive stakeholders to provide project updates and status reports.
Translate complex technical challenges into clear, concise business language for executive audiences.
Prepare and deliver executive-level reporting, presentations, and project updates.
Proactively identify roadblocks and drive teams towards timely resolution.
Manage competing priorities and ensure project objectives remain on track.

Must-Have Requirements

Strong experience with Call Centre Technology and/or Call Centre Migration projects.
Proven experience managing complex IT projects involving multiple teams and stakeholders.
Strong experience working with executives and senior leadership.
Ability to translate technical issues into clear, actionable updates for executive audiences.
Hands-on experience with executive reporting and stakeholder communications.

Nice-to-Have Qualifications

PMP certification or equivalent project management experience.
Experience working in Agile environments.
Experience within the banking or financial services industry.

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More about this job

Responsibilities

Lead a large-scale call centre migration by coordinating cross-functional technical and business teams, aligning stakeholders, and managing deliverables, timelines, dependencies, risks, and issues. Provide executive-level updates and reporting, translate technical challenges into clear business language, and proactively resolve roadblocks to keep project objectives on track.

Requirements

Requires strong experience with call centre technology or migration projects and a proven record managing complex IT projects involving multiple teams and stakeholders. Candidates must be experienced in executive engagement, reporting, and translating technical issues into actionable updates; PMP certification, Agile experience, and financial services experience are preferred.

Skills

IT Project Management
Call Centre Technology
Call Centre Migration
Cross-Functional Team Leadership
Stakeholder Management
Executive Communications
Executive Reporting
Project Planning
Deliverables Management
Timeline Management
Dependency Management
Risk Management
Issue Management
Conflict Resolution
Agile Project Management
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

IT Project Management
Call Centre Migration
Call Centre Technology
Cross-Functional Teams
Stakeholder Alignment
Executive Stakeholders
Executive Reporting
Project Deliverables
Project Timelines
Dependencies
Risk Management
Issue Management
Roadblock Resolution
Technical Challenges
Business Communications
PMP
Agile
Banking
Financial Services

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Jobs in Canada

Maintenance Manager

Project Support Services - Suppliers

Care Coordinator

Operations Manager - East

League Convener

Wireless Manager - 3661 Fort St John $500 Signing Bonus! (Ask for full details)

Wireless Sales Associate- 3121 Yellowknife

Regional Coach/Regional Manager

Manager - Canadian Tax

Senior Risk Modelling & Analytics Manager (Fintech)

Retail Shift Leader

Retail Shift Leader

Retail Shift Leader

Retail Sales Associate

GARAGE - Operations Team Leader FT - Mapleview Centre

Manager, Partner Success

Manager - Diagnostic Imaging

Implementation Consultant Professional Services (AI Companies)

Assistant, Night Operations - Campus Services - RPT

Bilingual Client Services Associate (15 month contract)

Manager, Partner Success

Team Lead (Part time) - Square One

Van Outreach Support Worker (0.4 Evenings, Term till March 31, 2027)

Team Lead (Full time) - PENN

Information Technology Project Manager

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Work requirements

Jobs in Canada