Jobs in Canada

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Added 6 mins ago
K
Information Technology Support Analyst
Kelly
London, ON
- Contract
Day Shift: $21.50/hour · Evening Shift (after 9 PM): $22.36/hour
Added 6 mins ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Day Shift Monday through Friday - Schedule subject to change
Added 7 mins ago
S
Bilingual Supervisor, Customer Service
Serefin
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
…exciting and challenging Supervisor role, you will report to the Manager, Customer Service, while leading a team of 20-30 Customer Service Representatives and Team Leads. The Supervisor is…
Added 7 mins ago
COOK
Southbridge Healthcare LP
Toronto, ON
Must possess/able to obtain a current Vulnerable Sector Criminal Record Check
Added 7 mins ago
Cambridge North ONroute - Restaurant Brand Manager
Careers at ONroute
Cambridge, ON
Must have reliable transportation to get to and from the plaza
Added 36 mins ago
A
Warehouse Associate
Allredi
Leduc, AB
- Full-time
…This full-time position will be reporting to the Operations Manager. The Warehouse Associate is responsible for various warehouse functions such as receiving, storing, and distributing…
Added 51 mins ago
A
Senior Operations Manager, Housekeeping
AccorHotel
Toronto, ON
- Full-time
Must have a passion for housekeeping
Added 1 hour ago
PF
Assistant Manager
Planet Fitness
Nanaimo, BC
- $40,000 CAD / year
- Full-time
…- $40000.00Salary/year, Travel Percentage: Negligible, Job Shift: Weekdays, Job Category: Customer Service, Assistant…
Added 1 hour ago
SC
Produce Clerk (Part Time)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vancouver, BC
- Part-time
Any other duties as assigned by the Store Manager
Added 1 hour ago
MANAGER
Boutique La Vie En Rose
Saint-Hyacinthe, QC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Hyacinthe, QC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 1 hour ago
ACTING ASSISTANT MANAGER
Boutique La Vie En Rose
Richmond, BC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Richmond, BC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Brossard, QC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Montreal, QC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 1 hour ago
ASSISTANT MANAGER JUNIOR
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 1 hour ago
SH
Housekeeping Aide
Southern Health-Santé Sud
Altona, MB
- Full-time
Under the direction of the Manager - Environmental Services, the Housekeeping Aide maintains assigned areas in a clean, sanitary, safe and orderly manner to ensure that the highest degree…
Added 1 hour ago
AF
EV Technician/Autonomous Vehicle Mechanic
Amerit Fleet Solutions
Brampton, ON
- Full-time
What You Must Have
Added 1 hour ago
AF
EV Technician/Autonomous Vehicle Mechanic
Amerit Fleet Solutions
Brampton, ON
- Full-time
What You Must Have
Added 2 hours ago
LH
Program Resource Worker
Lookout Housing and Health
Vancouver, BC
- Part-time
Must have current Occupational First Aid Level 1 Certificate
Added 2 hours ago
LH
Peer Support Worker
Lookout Housing and Health
Surrey, BC
- Part-time
The Peer Support Worker – Intensive Case Management Team, reports to the Health Programs Manager, or designate. The position works in accordance with the mission and philosophy of Lookout…
Added 2 hours ago
Customer Service Coordinator, Central Dispatch
Sinai Health
Toronto, ON
Support the Materials Management Manager/Supervisor in performing cycle counts and year-end Stores physical inventory count
Added 2 hours ago
H
Growth Marketing Manager
Haystack
Canada
- Full-time
This employer is hiring for a Growth Marketing Manager to help run growth channels and experimentation for customer acquisition initiatives.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Trenton, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…

Kelly

Information Technology Support Analyst

London, ON, Canada

Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 11, 2026
Experience: ✅ 1+ year of experience in:
Posting language: English
Posted: Nov 11, 2026

Original job description

Service Availability Representative I

📍 London, ON (100% Onsite)

📅 Contract (2 Years)

🔁 Potential for Conversion: Yes

About the Role

We are currently hiring Service Availability Representatives I to join a fast-paced, 24/7 technical support team. In this role, you will provide first-level IT support to colleagues, ensuring critical systems and services remain available and operational.

This is an excellent opportunity for someone with technical call center experience, strong customer service skills, and a passion for troubleshooting and problem-solving.

Work Schedule

Rotational shifts (change every 2 weeks)
24x7x365 coverage (including evenings, weekends, and overnight shifts)
Must be available for all shift types

💡 Note:

No time off permitted during the first week of training
Limited time off during weeks 2–4 (manager approval required)
Maximum 3 weeks off annually (pre-approved)

Compensation

Day Shift: $21.50/hour
Evening Shift (after 9 PM): $22.36/hour
Overnight Shift: $22.94/hour
4% vacation pay

Key Responsibilities

Respond to inbound calls and emails from internal users
Troubleshoot and resolve technical issues at first contact
Accurately document incidents using ticketing systems
Escalate complex issues and follow up to resolution
Identify trends, outages, and improvement opportunities
Maintain knowledge of systems, tools, and processes
Deliver consistent, high-quality customer service

Must-Have Qualifications

✅ High School Diploma

✅ 1+ year of experience in:

Technical support or IT-related role
Customer service (preferably call center environment)

✅ Strong technical skills, including:

Knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, OneNote)
Basic understanding of PC hardware and components
Ability to type 35+ WPM

✅ Other key skills:

Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to multitask and work in a fast-paced environment
Team-oriented but capable of working independently

Nice-to-Have

➕ Experience with ticketing tools

➕ Technical diploma, degree, or IT certification

What Makes You a Great Fit

Quick learner with strong attention to detail
Tech-savvy and comfortable navigating multiple systems
Customer-focused mindset with a proactive approach
Able to handle high-volume support requests

Hiring Process

2 rounds of onsite interviews:

Technical & communication assessment
Full interview

🚀 Interviews begin ASAP

Important Notes for Applicants

Please explain any employment gaps in your resume
Confirm your location (London, ON) clearly in your application
Candidates must be eligible to work fully onsite

If you're looking to advance your IT support career in a dynamic, collaborative environment, we encourage you to apply today!

Use AI for Hiring: Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.

Why Kelly?

At Kelly®, we’re committed to finding rewarding opportunities that help you thrive - both professionally and personally. We partner with leading organizations across industries, connecting talented individuals to roles that fit their skills, interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed. We value inclusion, respect, and work-life balance, and we offer competitive pay and benefits. Join us and discover what’s next for your career!

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-level technical support to internal users by responding to calls and emails, troubleshooting issues, and resolving them at first contact where possible. Document incidents, escalate complex issues, follow up through resolution, and identify service trends and improvement opportunities.

Requirements

A high school diploma and at least one year of technical support or IT-related experience and customer service experience are required. Candidates should have Microsoft Office 365 knowledge, basic PC hardware knowledge, typing speed of at least 35 WPM, strong communication and problem-solving skills, and availability for rotating 24/7 shifts.

Skills

Technical Support
Customer Service
Troubleshooting
Problem-Solving
Microsoft Office 365
PC Hardware Knowledge
Typing
Communication
Incident Documentation
Ticketing Systems
Escalation Management
Multitasking
Attention to Detail
Teamwork

Benefits

Vacation Pay

Visa sponsorship

Not detected in the job text

Keywords

Information Technology Support
Service Availability
Technical Support
Customer Service
Call Center
Microsoft Office 365
Word
Excel
PowerPoint
OneNote
PC Hardware
Incident Management
Ticketing Systems
Troubleshooting
Problem-Solving
Inbound Calls
Email Support
Incident Documentation
Escalation
Service Outages
Continuous Improvement
24/7 Support
Rotational Shifts
35 WPM

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Work requirements

Jobs in Canada