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Kelly

Senior Business Analyst – Agile Transformation & Process Improvement

Montreal, QC, Canada

Job type: Contract
Apply by: Oct 31, 2026
Posting language: English · French
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Our client, a leading organization within the financial services sector, is seeking an experienced Business Analyst to join a collaborative Agile delivery team. In this role, you will contribute to business and technology initiatives by analyzing business needs, optimizing processes, supporting change initiatives, and helping deliver solutions that drive operational excellence.

Working closely with product owners, stakeholders, and cross-functional teams, you will play a key role in identifying opportunities for improvement and ensuring successful project outcomes.

Key Responsibilities

Partner with product owners, business stakeholders, and delivery teams to support decision-making and project execution.
Facilitate workshops and discussions with diverse stakeholder groups to identify business needs, challenges, and opportunities.
Analyze, document, and manage business, stakeholder, and solution requirements while ensuring traceability.
Define and assess current and future-state business processes using BPMN and process-mapping methodologies.
Conduct impact assessments and support business process transformation initiatives.
Participate in solution evaluation and vendor assessment activities, providing recommendations based on business requirements.
Support User Acceptance Testing (UAT), including test scenario development and end-user support.
Contribute to change management strategies and operational transition planning.
Collaborate within Agile teams utilizing Scrum, Kanban, or SAFe frameworks.

Qualifications

Required

University degree in a relevant field or an equivalent combination of education and professional experience.
Several years of experience in business analysis within a technology-enabled environment.
Experience with end-to-end business process transformation and continuous improvement initiatives.
Strong understanding of business process mapping and BPMN methodologies.
Experience gathering, documenting, and analyzing business requirements.
Knowledge of quality assurance practices, testing strategies, and UAT processes.
Strong analytical, communication, facilitation, and problem-solving skills.
Ability to manage competing priorities in a fast-paced environment.
Experience working in Agile environments (Scrum, Kanban, and/or SAFe).
Familiarity with Atlassian tools such as Jira and Confluence.

Asset Qualifications

Experience within the banking, financial services, or regulated industry environment.
English language proficiency.

What You'll Bring

Strategic thinking and business acumen.
Strong stakeholder management and relationship-building skills.
Initiative, adaptability, and leadership capabilities.
Excellent organizational and planning abilities.
A collaborative approach to working with cross-functional teams.

Use AI for Hiring: Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.

Why Kelly?

At Kelly®, we’re committed to finding rewarding opportunities that help you thrive - both professionally and personally. We partner with leading organizations across industries, connecting talented individuals to roles that fit their skills, interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed. We value inclusion, respect, and work-life balance, and we offer competitive pay and benefits. Join us and discover what’s next for your career!

Read the full bilingual original

Analyste d’affaires (Transformation Agile et Amélioration des processus)

Lieu : Montréal, QC (mode hybride - 2 jours par semaine au bureau)

Type d’emploi : Contrat de 12 mois renouvelable

Horaire : 37,5 heures par semaine, du lundi au vendredi

Taux horaire : Jusqu’à 80 $/heure (T4)

À propos de l’opportunité

Notre client, une organisation reconnue du secteur des services financiers, est à la recherche d’un(e) Analyste d’affaires expérimenté(e) pour se joindre à une équipe multidisciplinaire travaillant en mode Agile.

Dans ce rôle, vous contribuerez à la réalisation de projets d’affaires et technologiques en collaborant avec les parties prenantes, les propriétaires de produits et les équipes de livraison afin d’optimiser les processus, soutenir la transformation organisationnelle et assurer l’atteinte des objectifs d’affaires.

Responsabilités principales

Soutenir les propriétaires de produits, les partenaires d’affaires et les équipes de livraison dans leurs prises de décision et leurs livrables.
Animer des ateliers avec différentes parties prenantes afin de comprendre les besoins, les enjeux et les opportunités d’amélioration.
Recueillir, documenter, analyser et assurer la traçabilité des besoins d’affaires et des exigences fonctionnelles.
Cartographier et modéliser les processus actuels et futurs à l’aide des meilleures pratiques de modélisation BPMN.
Réaliser des analyses d’impact dans le cadre d’initiatives de transformation des processus.
Participer à l’évaluation des solutions et formuler des recommandations adaptées aux besoins d’affaires.
Définir et élaborer les scénarios de tests d’acceptation utilisateur (UAT) et accompagner les utilisateurs lors de la mise en œuvre.
Contribuer aux stratégies de gestion du changement et aux activités de transition opérationnelle.
Collaborer au sein d’équipes Agile utilisant les méthodologies Scrum, Kanban ou SAFe.

Qualifications requises

Diplôme universitaire dans un domaine pertinent ou combinaison équivalente de formation et d’expérience.
Plusieurs années d’expérience en analyse d’affaires dans un environnement technologique.
Expérience en transformation de processus d’affaires de bout en bout et en amélioration continue.
Excellente maîtrise de la collecte, de l’analyse et de la documentation des exigences d’affaires.
Connaissance des techniques d’amélioration et de cartographie des processus (BPMN).
Connaissance des processus d’assurance qualité, des stratégies de tests et des tests d’acceptation utilisateur (UAT).
Solides compétences en analyse, résolution de problèmes, communication et animation d’ateliers.
Capacité à gérer plusieurs priorités dans un environnement dynamique.
Expérience de travail dans un contexte Agile (Scrum, Kanban ou SAFe).
Connaissance des outils Atlassian, notamment Jira et Confluence.

Atouts

Expérience dans le secteur bancaire, financier ou dans un environnement fortement réglementé.
Connaissance fonctionnelle de l’anglais.

Conformément à la Charte de la langue française du Québec, la connaissance de l’anglais est considérée comme un atout seulement et n’est pas requise pour occuper ce poste.

Profil recherché

Excellentes aptitudes relationnelles et capacité à mobiliser les parties prenantes.
Esprit stratégique et sens des affaires développé.
Leadership, autonomie et esprit d’initiative.
Forte capacité d’adaptation et de gestion des priorités.
Approche collaborative orientée vers les résultats.

Conditions de travail

Contrat de 12 mois avec possibilité de renouvellement.
Mode de travail hybride : 2 jours par semaine au bureau de Montréal.
Semaine de travail de 37,5 heures.
Taux horaire pouvant atteindre 80 $/heure (T4), selon l’expérience.

Équité en emploi et accessibilité

Nous souscrivons aux principes d’équité en matière d’emploi et encourageons toutes les personnes qualifiées à présenter leur candidature. Les décisions d’embauche sont prises sans égard à l’origine ethnique ou nationale, à la couleur, à la religion, au sexe, à l’identité ou l’expression de genre, à l’orientation sexuelle, à l’âge, à la situation familiale, au handicap ou à tout autre motif protégé par les lois applicables.

Des mesures d’adaptation peuvent être offertes sur demande tout au long du processus de recrutement et de sélection.

Business Analyst (Agile Transformation & Process Improvement)

Location: Montréal, QC (Hybrid - 2 days/week on-site)

Contract Type: 12-Month Contract (Renewable)

Schedule: Monday to Friday, 37.5 hours/week

Compensation: Up to $80/hour (T4)

About the Opportunity

Working closely with product owners, stakeholders, and cross-functional teams, you will play a key role in identifying opportunities for improvement and ensuring successful project outcomes.

Key Responsibilities

Partner with product owners, business stakeholders, and delivery teams to support decision-making and project execution.
Facilitate workshops and discussions with diverse stakeholder groups to identify business needs, challenges, and opportunities.
Analyze, document, and manage business, stakeholder, and solution requirements while ensuring traceability.
Define and assess current and future-state business processes using BPMN and process-mapping methodologies.
Conduct impact assessments and support business process transformation initiatives.
Participate in solution evaluation and vendor assessment activities, providing recommendations based on business requirements.
Support User Acceptance Testing (UAT), including test scenario development and end-user support.
Contribute to change management strategies and operational transition planning.
Collaborate within Agile teams utilizing Scrum, Kanban, or SAFe frameworks.

Qualifications

Required

University degree in a relevant field or an equivalent combination of education and professional experience.
Several years of experience in business analysis within a technology-enabled environment.
Experience with end-to-end business process transformation and continuous improvement initiatives.
Strong understanding of business process mapping and BPMN methodologies.
Experience gathering, documenting, and analyzing business requirements.
Knowledge of quality assurance practices, testing strategies, and UAT processes.
Strong analytical, communication, facilitation, and problem-solving skills.
Ability to manage competing priorities in a fast-paced environment.
Experience working in Agile environments (Scrum, Kanban, and/or SAFe).
Familiarity with Atlassian tools such as Jira and Confluence.

Asset Qualifications

Experience within the banking, financial services, or regulated industry environment.
English language proficiency.

What You'll Bring

Strategic thinking and business acumen.
Strong stakeholder management and relationship-building skills.
Initiative, adaptability, and leadership capabilities.
Excellent organizational and planning abilities.
A collaborative approach to working with cross-functional teams.

Use AI for Hiring: Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.

Why Kelly?

Apply About employer

More about this job

Responsibilities

Partner with product owners, stakeholders, and delivery teams to gather and trace requirements, facilitate workshops, map current and future processes, and assess transformation impacts and solutions. Develop UAT scenarios, support users and operational transitions, and contribute to change management within Agile delivery teams.

Requirements

Requires a relevant university degree or equivalent education and experience, several years of business analysis experience in a technology-enabled environment, and experience with end-to-end process transformation and continuous improvement. Candidates should have knowledge of BPMN, requirements analysis, QA and UAT, Agile methods, and Jira or Confluence, along with strong analytical, communication, facilitation, and prioritization skills.

Skills

Business Analysis
Business Process Transformation
Continuous Improvement
Requirements Gathering
Requirements Documentation
BPMN
Process Mapping
Impact Assessment
User Acceptance Testing
Quality Assurance
Agile
Scrum
Kanban
SAFe
Jira
Confluence

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Agile Transformation
Business Process Improvement
Business Process Transformation
Continuous Improvement
Requirements Management
Requirements Traceability
BPMN
Process Mapping
Current-State Processes
Future-State Processes
Impact Assessment
Solution Evaluation
Vendor Assessment
Quality Assurance
Test Strategies
User Acceptance Testing
Change Management
Operational Transition
Agile
Scrum
Kanban
SAFe
Jira
Confluence
Financial Services
Banking
Regulated Industry

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