Jobs in Canada

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Added 6 hours ago
FH
Reservations Experience Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Establish standards for professional, accurate and personalized guest correspondence that reflect Fairmont's luxury service standards.
Added 6 hours ago
AC
Dietary Worker
Aramark Canada
Lethbridge, AB
- Full-time
The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and…
Added 6 hours ago
J
Senior Corporate Accountant
Jobgether
Canada
- Full-time
Working closely with Finance leadership and cross-functional stakeholders, you will provide insights that support sound business decisions.
Added 6 hours ago
DS
Relief Administration Systems Support
Developmental Services of Leeds and Grenville
Brockville, ON
- Temporary
The position of the Administrative/Systems Support is responsible for ensuring that the agency’s service/information system is both accurate and current and ensuring readily available…
Added 6 hours ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 6 hours ago
FR
Administrative Supervisor
FirstService Residential Canada
Vancouver, BC
- Full-time
…competitive salaries, top-tier medical, dental, career training, and support for continued professional…
Added 6 hours ago
R
Temporary Fashion Associate - Upper Canada Mall
RW&CO
Newmarket, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 6 hours ago
NM
Skin Consultant & Front Desk Coordinator
Nexx MD Vancouver
Vancouver, BC
- Full-time
Support retail sales, treatment bookings, rebooking, and client retention.
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 6 hours ago
SH
Director Health Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…responsibility for the delivery of comprehensive health information systems and services that are consistent with HSC’s mission, values, goals and objectives, regional mandates,…
Added 6 hours ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 6 hours ago
O
Lead Principal Platform Software Engineer
Oracle
Toronto, ON
- $123,900 to $203,600 CAD / year
Acts as subject matter expert to drive improvements, ensures automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.
Added 6 hours ago
Director Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
…responsibility for the delivery of comprehensive health information systems and services that are consistent with HSC’s mission, values, goals and objectives, regional mandates,…
Added 6 hours ago
GO
Legal Counsel
Government of Manitoba
Winnipeg, MB
- Full-time
Must hold membership or be eligible for immediate membership in the Law Society of Manitoba
Added 6 hours ago
Sr. Cyber Security Advisor
Rogers Communications
Brampton, ON · Calgary, AB
…people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive…
Added 6 hours ago
J
Specialist, Supply Chain Systems
Jobgether
Canada
- Full-time
The Specialist, Supply Chain Systems will play a key role in supporting and optimizing enterprise supply chain technologies and digital platforms. This position combines technical…
Added 6 hours ago
J
Senior Growth Marketing Manager
Jobgether
Canada
- Full-time
…optimize marketing performance, and build scalable acquisition systems. Working closely with cross-functional teams, you will turn data-driven insights into actionable strategies that…
Added 6 hours ago
K
Technical Support Representative
Kelly
London, ON
- $21.5 CAD / hour
- Full-time
Schedule: Rotating shifts in a 24/7/365 operation; shifts change every two weeks · Pay: $21.50/hour for day shifts, plus shift premiums
Added 6 hours ago
C
Stage coopératif - Hiver 2027: Développeur(euse) logiciel (4 mois)
CGI
Saguenay, QC
- Full-time
Mock interfaces to support development and testing when external systems are unavailable.
Added 6 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Cobourg, ON
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 6 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…recruitment, regulatory and safety activities, data and study systems, study logistics, stakeholder coordination, and study close-out. The role works closely with the Sponsor,…
Added 6 hours ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…and Bursary Administrative Assistant provides administrative support to the department’s fellowship and observership programs, including the PartnerOne Global Surgery (POGS) program and…
Added 6 hours ago
R-
Temporary Fashion Associate - Upper Canada Mall
RCL - Reitmans Canada Ltd/Ltée
Newmarket, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 6 hours ago
C
Senior Software Developer- Cloud & Data Platforms
CGI
Halifax, NS
- Full-time
…architecture through development, deployment, and production support. We are looking for a hands-on software engineer with strong expertise in backend development, cloud technologies, and…
Added 6 hours ago
SM
Registered Practical Nurse Withdrawal Management Dundas
St. Michael's Hospital
Toronto, ON
- Temporary
…individual counseling, goal setting and treatment planning support, group counseling, skill teaching, psychoeducation, individual and systems level advocacy, family support. The program…

Kelly

Technical Support Representative

London, ON, Canada

$21.5 CAD / hour · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $21.5 CAD / hour
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: 100% onsite, London ON

Contract: 2 years

Schedule: Rotating shifts in a 24/7/365 operation; shifts change every two weeks

Pay: $21.50/hour for day shifts, plus shift premiums

The opportunity

We’re looking for a tech-savvy, customer-focused Technical Support Representative to provide first-level technical support to colleagues. You’ll respond to questions and technical issues, document cases accurately, and work with other support teams to help restore service quickly.

This role is fully onsite in London. Candidates must be available to work all shift types, including evenings, weekends, and overnight shifts.

What you’ll do

Respond to incoming calls and emails from colleagues seeking technical support.
Troubleshoot issues and create accurate, detailed tickets.
Escalate issues to the appropriate support groups and follow up until they’re resolved.
Identify outages or issues that could affect multiple users and escalate them promptly.
Keep colleagues informed with timely updates.
Follow established procedures and contribute ideas to improve support processes.
Build knowledge of business applications, tools, and support procedures.

What you bring

High school diploma.
Approximately one year of related experience; a technical support or technical call centre background is an asset.
Strong customer service, communication, and problem-solving skills.
Above-average computer and navigation skills.
Working knowledge of Microsoft 365, including Word, Excel, OneNote, and PowerPoint.
Basic understanding of PC hardware and components.
Typing speed of at least 35 words per minute.
Ability to work independently and collaborate effectively with colleagues and other teams.
Availability to work a rotating schedule covering days, evenings, weekends, and overnight shifts.

Nice to have: Experience with ticketing systems, a technical degree, or relevant IT certifications.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-level technical support to colleagues by responding to calls and emails, troubleshooting issues, and creating accurate support tickets. Escalate incidents to appropriate teams, follow up through resolution, communicate updates, and help identify service outages and improve support procedures.

Requirements

Requires a high school diploma, approximately one year of related experience, strong customer service and communication skills, and working knowledge of Microsoft 365 and basic PC hardware. Candidates must have typing speed of at least 35 words per minute and be available for rotating day, evening, weekend, and overnight shifts; technical support experience, ticketing-system experience, a technical degree, or IT certifications are assets.

Skills

Customer Service
Technical Support
Troubleshooting
Problem-Solving
Communication
Ticket Documentation
Issue Escalation
Microsoft 365
Microsoft Word
Microsoft Excel
Microsoft OneNote
Microsoft PowerPoint
PC Hardware Knowledge
Computer Navigation
Typing
Teamwork

Benefits

Extended Healthcare
Prescription Drug Coverage
Professional and Medical Services Coverage
Dental Insurance
Life Insurance
Emergency Travel Assistance
Holiday Pay
Vacation Pay

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
First-Level Support
Customer Service
Troubleshooting
Support Tickets
Ticketing Systems
Issue Escalation
Incident Management
Outage Identification
Service Restoration
Microsoft 365
Microsoft Word
Microsoft Excel
Microsoft OneNote
Microsoft PowerPoint
PC Hardware
Computer Navigation
Typing Speed
Technical Call Centre
Support Procedures
Process Improvement
Rotating Shifts
24/7/365 Operations

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Work requirements

Jobs in Canada