Jobs in Canada

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Added 6 mins ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 21 mins ago
MI
CN - Vendor Managed Inventory Specialist
MSC Industrial Supply Co.
Wawa, ON
- Full-time
…American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across…
Added 51 mins ago
K
Technical Support Representative
Kelly
London, ON
- $21.5 CAD / hour
- Full-time
Schedule: Rotating shifts in a 24/7/365 operation; shifts change every two weeks · Pay: $21.50/hour for day shifts, plus shift premiums
Added 1 hour ago
A
Regional Channel Representative - Western Region
ABB
Calgary, AB
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
Added 1 hour ago
BB
Technicien II en sécurité/ Technician II Security
Bosch Building Technologies North America
Montreal, QC
- Full-time
Disponibilité pour travailler sur un quart de travail de 17 h à minuit, au besoin
Added 1 hour ago
A
Regional Channel Representative - Western Region
ABB
Coquitlam, BC
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
Added 1 hour ago
M
Enablement Lead, Employee Relations, Compliance & Health and Safety Technology
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…operational excellence, improve colleague experiences, and support enterprise…
Added 1 hour ago
Corporate Advisor, Planning and Corporate Advisory Services
The Government of Nova Scotia
Halifax, NS
Leading the creation of material to support the minister and senior leadership with HOA committee appearances and HOA debate.
Added 1 hour ago
KT
OTR Tire Technician
Kal Tire
AB · Fort McKay, AB
- Full-time
Assist and co-operate with the site safety representative to resolve safety issues identified
Added 1 hour ago
TH
Merchandising Execution Associate Part Time - 7038 Brandon
The Home Depot Canada
Brandon, MB
- Part-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 1 hour ago
TH
Merchandising Execution Associate Full Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
- Full-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 1 hour ago
RO
High Performance Intern
Rugby Ontario
Toronto, ON
- Internship
Reporting to the High-Performance Technical Manager, the High-Performance Intern is a member of the Rugby Operations department. The position will focus on delivering key parts of Rugby…
Added 1 hour ago
AI
Compliance and Quality Assurance Manager
Advatix, Inc.
Remote, Canada
- Full-time
- Remote
This position can be based in Detroit, Maple Grove, South Bend, Chicago or within driving distance (50 miles) of one of our locations listed
Added 2 hours ago
SS
Tennis Saskatchewan - Executive Director
Sask Sport
SK · Saskatchewan, Canada
- Full-time
Monitor trends in sport development and recommend innovative approaches to support organizational growth.
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
NS
3rd Class Power Engineer - Maintenance and Operations
Nova Scotia Health Authority
Kentville, NS
- Internship
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 2 hours ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
In accordance with the BC Criminal Records Review Act, must have ability to provide a clear criminal record check
Added 2 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 4 hours ago
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB
Calgary, AB
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 4 hours ago
U
Specialty Support Representative III
UKG
Montreal, QC
- Full-time
Le représentant spécialisé de niveau III (Specialty Support Representative III) pour les services de paiement aux employés (Employee Pay Services) fournit un soutien consultatif expert et…
Added 4 hours ago
NS
Food Service Worker - Nutrition and Food Services
Nova Scotia Health Authority
Hunts Point, NS
- Internship
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 4 hours ago
NS
Food Service Worker - Nutrition and Food Services
Nova Scotia Health Authority
Lunenburg, NS
- Internship
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 4 hours ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 4 hours ago
BW
Consultation Liaison Nurse, Mental Health Programs - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
The Consultation Liaison Nurse (CNL) works collaboratively to support women and birthing people experiencing mental health challenges across acute inpatient and outpatient settings and…

Kelly

Technical Support Representative

London, ON, Canada

$21.5 CAD / hour · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $21.5 CAD / hour
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: 100% onsite, London ON

Contract: 2 years

Schedule: Rotating shifts in a 24/7/365 operation; shifts change every two weeks

Pay: $21.50/hour for day shifts, plus shift premiums

The opportunity

We’re looking for a tech-savvy, customer-focused Technical Support Representative to provide first-level technical support to colleagues. You’ll respond to questions and technical issues, document cases accurately, and work with other support teams to help restore service quickly.

This role is fully onsite in London. Candidates must be available to work all shift types, including evenings, weekends, and overnight shifts.

What you’ll do

Respond to incoming calls and emails from colleagues seeking technical support.
Troubleshoot issues and create accurate, detailed tickets.
Escalate issues to the appropriate support groups and follow up until they’re resolved.
Identify outages or issues that could affect multiple users and escalate them promptly.
Keep colleagues informed with timely updates.
Follow established procedures and contribute ideas to improve support processes.
Build knowledge of business applications, tools, and support procedures.

What you bring

High school diploma.
Approximately one year of related experience; a technical support or technical call centre background is an asset.
Strong customer service, communication, and problem-solving skills.
Above-average computer and navigation skills.
Working knowledge of Microsoft 365, including Word, Excel, OneNote, and PowerPoint.
Basic understanding of PC hardware and components.
Typing speed of at least 35 words per minute.
Ability to work independently and collaborate effectively with colleagues and other teams.
Availability to work a rotating schedule covering days, evenings, weekends, and overnight shifts.

Nice to have: Experience with ticketing systems, a technical degree, or relevant IT certifications.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-level technical support to colleagues by responding to calls and emails, troubleshooting issues, and creating accurate support tickets. Escalate incidents to appropriate teams, follow up through resolution, communicate updates, and help identify service outages and improve support procedures.

Requirements

Requires a high school diploma, approximately one year of related experience, strong customer service and communication skills, and working knowledge of Microsoft 365 and basic PC hardware. Candidates must have typing speed of at least 35 words per minute and be available for rotating day, evening, weekend, and overnight shifts; technical support experience, ticketing-system experience, a technical degree, or IT certifications are assets.

Skills

Customer Service
Technical Support
Troubleshooting
Problem-Solving
Communication
Ticket Documentation
Issue Escalation
Microsoft 365
Microsoft Word
Microsoft Excel
Microsoft OneNote
Microsoft PowerPoint
PC Hardware Knowledge
Computer Navigation
Typing
Teamwork

Benefits

Extended Healthcare
Prescription Drug Coverage
Professional and Medical Services Coverage
Dental Insurance
Life Insurance
Emergency Travel Assistance
Holiday Pay
Vacation Pay

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
First-Level Support
Customer Service
Troubleshooting
Support Tickets
Ticketing Systems
Issue Escalation
Incident Management
Outage Identification
Service Restoration
Microsoft 365
Microsoft Word
Microsoft Excel
Microsoft OneNote
Microsoft PowerPoint
PC Hardware
Computer Navigation
Typing Speed
Technical Call Centre
Support Procedures
Process Improvement
Rotating Shifts
24/7/365 Operations

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Work requirements

Jobs in Canada