Customer service representative supervisor
- North Bay, ON, P1B 2Y8, Canada
On-site
From $26.5 CAD / hour · Full-time
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Job details
- Pay
- From $26.5 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Apply by
- Working hours
- 35 hours per week
- Posting language
- English
- Posted
Original job description
- Location North Bay, ONP1B 2Y8
- Work location On site
- Salary$26.50HOUR hourly / 35 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3648497
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Authorize routine deposits and withdrawals
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Initiative
- Organized
- Reliability
- Team player