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Added 4 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 4 mins ago
SD
Beauty Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 19 mins ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step…
Added 19 mins ago
GR
Sales Supervisor - Karl Lagerfeld Paris (Part-Time)
GIII Retail Group
Calgary, AB
- Part-time
The Sales Supervisor works with the Assistant Manager and Store Manager to drive business success. They motivate the store team and provide a model of customer service excellence, while…
Added 19 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting…
Added 19 mins ago
AE
Offline - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting…
Added 19 mins ago
AE
AE - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting…
Added 34 mins ago
H
Project Manager/Estimator, Service
Houle
Burnaby, BC
- Full-time
We are recruiting for an energetic, business savvy, and driven Project Manager/Estimator, Service Projects to join our Service division in our Burnaby office. Here's how your role will…
Added 34 mins ago
T
Developing Investment Advisor - Edmonton & Calgary
TD
Calgary, AB
- Full-time
TD Wealth Private Investment Advice (TDW PIA) is one of Canada's premier full-service brokerage firms for clients who want to stay involved in decisions about their portfolios. TDW PIA…
Added 34 mins ago
NH
Store Manager
Nowco Home Hardware
Lacombe, AB
- Full-time
Role Description The Store Manager role is a full-time, on-site position based at the Nowco Home Hardware location in Lacombe, AB. The Store Manager oversees daily store operations,…
Added 34 mins ago
TH
Floor Supervisor - Full-Time
Tommy Hilfiger
London, ON
- Full-time
…for a passionate Floor Supervisor who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and upholding the standards of our…
Added 34 mins ago
Operations Manager - Delta, BC
Specsavers
Burnaby, BC
The Operations Manager is primarily responsible for the day-to-day management of Manufacturing and Distribution operations across the British Columbia Distribution Centre. They will provide…
Added 49 mins ago
B
Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 49 mins ago
AM
Clinic Manager
Aafiyat Medical Centre (AMC)
Mississauga, ON
- Full-time
Aafiyat Medical Centre (AMC) is hiring a Clinic Manager for our Mississauga, Ontario location.
Added 1 hour ago
SC
Sales Associate
Staples Canada
AB · Red Deer County, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 1 hour ago
W
(CAN) Technician - HVAC/R
Walmart
Calgary, AB
- Full-time
5. Completes work assignments and priorities following directions and/or guidance from Manager or Training Technician in HVAC/R service by using HVAC/R policies, data, and resources.…
Added 1 hour ago
W
(CAN) Health and Beauty Team Associate
Walmart
Slave Lake, AB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
W
(CAN) Directs Store Delivery Associate
Walmart
Slave Lake, AB
- Full-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 1 hour ago
LC
Floral Department Manager Full Time Day
Loblaw Companies Limited
Hamilton, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 1 hour ago
PC
Floor Supervisor - Full-Time
PVH Corp.
London, ON
- Full-time
…for a passionate Floor Supervisor who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and upholding the standards of our…
Added 1 hour ago
TA
SALES LEAD - PART TIME - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Champlain Place
Groupe Dynamite, Inc Garage
Dieppe, NB
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Quebec, QC
- Full-time
…team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including:…
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Toronto, ON
- Full-time
Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual…

Kent Building Supplies

Assistant Store Manager - Back-end Ops

Moncton, NB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Description

At KENT, we believe our success is driven by strong, people‑focused leadership and operational excellence. Each retail location operates as a complex, multi‑unit business designed to serve a wide range of customer needs. In addition to our core home improvement retail operation, our stores support a strong Pro‑focused business and deliver Install Sales solutions, all of which rely heavily on efficient, well‑executed back‑end operations.

As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate operational execution. This includes oversight of the building materials yard, shipping, order picking, inventory integrity, and (where applicable) fleet operations. Your leadership directly impacts customer experience, sales execution, and profitability across the store.

This is a hands‑on leadership role that requires the ability to manage complexity, balance competing priorities, and collaborate closely with front‑end leaders to ensure the entire store operates as one aligned, high‑performing business. Success depends on strong people leadership, attention to detail, and the ability to drive results across multiple revenue streams while maintaining high safety and operational standards.

This position offers a competitive salary ($40,000 - 65,000) with eligibility for annual bonus incentives.

Responsibilities

As an Assistant Store Manager – Back‑End Operations, you will ensure the foundational systems and teams that support Retail, Pro, and Install Sales operate safely, efficiently, and consistently. Key responsibilities include:

Overseeing back‑end operations: Lead the building materials yard, shipping, and order‑picking functions to support store‑wide execution and customer fulfillment.
Managing inventory integrity and shrink: Ensure accurate inventory counts, loss prevention practices, and strong controls across back‑end areas.
Maintaining yard standards and safety: Ensure the yard and back‑end workspaces are organized, compliant, and safe for both associates and customers.
Driving operational support for sales: Partner with front‑end leadership to support lumber, building materials, Pro, and Install Sales execution through accurate product availability and timely fulfillment.
Analyzing performance: Review sales, operational, and inventory data to identify opportunities to improve efficiency, service levels, and profitability.
Managing fleet operations (where applicable): Oversee delivery operations to ensure timely, efficient service aligned with customer expectations.
Developing and engaging teams: Coach, train, and support associates through regular check‑ins, feedback, and development conversations.
Using systems effectively: Leverage Microsoft Office (Excel, Word, Outlook), Kronos for timekeeping, and D365 for inventory, sales, and operational tracking.

Qualifications

5+ years experience in retail management
Excellent communication skills, verbal and written
Exceptional customer service skills
Ability to leverage technology for project management, analysis, and solving problems (including
Microsoft Office Suite)
Openness to continuous improvement and responsibility for independent learning
Flexible schedule based on retail needs
Shrink and inventory control
21+ years of age due to the forklift training requirement (in-house to be provided), previous forklift experience is considered an asset

What We Offer

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

Apply About employer

More about this job

Responsibilities

Lead building materials yard, shipping, order picking, inventory integrity, and applicable fleet operations to support retail, Pro, and Install Sales. Maintain safe and efficient operations, analyze performance data, and coach associates while partnering with front-end leaders to improve fulfillment and profitability.

Requirements

Requires at least five years of retail management experience, strong communication and customer service skills, and the ability to use technology and Microsoft Office for analysis and problem-solving. Candidates must be at least 21 years old for in-house forklift training, be flexible with scheduling, and demonstrate inventory control capability; prior forklift experience is an asset.

Skills

Retail Management
People Leadership
Back-End Operations
Inventory Control
Shrink Prevention
Customer Service
Operational Analysis
Team Coaching and Development
Safety Compliance
Fleet Operations
Microsoft Office
Excel
Kronos
D365
Forklift Operation

Benefits

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical Insurance
Dental Insurance
Vision Insurance
RRSP Matching
Paid Time Off
Growth and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Building Materials
Back-End Operations
Shipping
Order Picking
Inventory Integrity
Shrink Control
Loss Prevention
Yard Operations
Safety Standards
Pro Sales
Install Sales
Customer Fulfillment
Fleet Operations
Performance Analysis
Microsoft Office
Excel
Word
Outlook
Kronos
D365
Forklift Training
Continuous Improvement
Team Development

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