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Added 4 mins ago
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Kent Building Supplies

Customer Service Associate

Summerside, PE, Canada

Pay: Starting hourly wage is $17.55.
Job type: Part-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

Job Description

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system. Starting hourly wage is $17.55.

Responsibilities

Process customer transactions, sales, and refunds through cash registers  
Operate scanners and credit card/debit card terminals   
Provide excellent customer service  
Collect payments and bag purchases for customers   
Keep the checkout area clean and orderly  
Maintain front-end department merchandise   
Answering front desk phone and directing calls  
Assist other departments and functions as required  
Able to learn and operate the applicable computer system (D365) used to process orders

Qualifications

Strong mathematical skills and basic computer system knowledge 
Ability to work independently in a fast-paced environment 
Customer satisfaction-oriented 
Strong communication and time management skills. 
Problem-solving and decision-making   
Ability to handle moderate physical demands: standing for 4 hours, lifting medium size merchandise if required up to 50 lbs.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

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More about this job

Responsibilities

Process customer sales, payments, and refunds using cash registers, scanners, card terminals, and the D365 computer system, while providing helpful service and bagging purchases. Keep the checkout area orderly, maintain front-end merchandise, answer and direct phone calls, and assist other departments as needed.

Requirements

Candidates should have strong mathematical skills, basic computer knowledge, and the ability to work independently in a fast-paced environment. Strong communication, time management, customer focus, problem-solving, and decision-making skills are required, along with the ability to stand for four hours and lift merchandise weighing up to 50 pounds if needed.

Skills

Customer Service
Cash Register Operation
Transaction Processing
Sales Processing
Refund Processing
Scanner Operation
Credit and Debit Card Terminal Operation
Cash Handling
Basic Computer Skills
Mathematical Skills
Communication
Time Management
Problem-Solving
Decision-Making
Merchandise Maintenance
Phone Call Routing

Visa sponsorship

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Keywords

Customer Service
Retail
Cash Register
Customer Transactions
Sales
Refunds
Scanners
Credit Card Terminals
Debit Card Terminals
Cash Handling
Bagging Purchases
D365
Order Processing
Front-End Department
Merchandise
Phone Call Routing
Mathematical Skills
Computer Systems
Communication
Time Management
Problem-Solving
Decision-Making
Physical Demands
Safety

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