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Keolis Canada

Dispatcher (6 month contract) - Comox

Comox, BC, V9M 4A2, Canada

Compensation for this position is $23.00 per hour. · Part-time

Apply on recruiting.ultipro.com About employer

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Job details

Pay: Compensation for this position is $23.00 per hour.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you looking for a role that is organized, consistent, and offers a meaningful connection to your community? Keolis is seeking a Dispatcher to support our Comox operations. This part-time position provides 30 hours per week and plays an essential role in ensuring smooth day-to-day transit service. Compensation for this position is $23.00 per hour. This is a 6-month contract position until Spring of 2027.

Schedule (Total: 30 hours/week):

Monday–Friday: 6-hour shifts during the daytime. Schedule TBD.
Two weeks of paid training.

Knowledge and Experience

High school diploma or equivalent.
Previous work experience in dispatching, customer service, or transportation operations preferred.
Previous administrative or office experience is an asset.
Knowledge of Comox Valley and surrounding transit service areas is an advantage.
Experience with dispatch software, scheduling systems, or electronic information management is considered an asset.

Skills

Ability to remain calm and professional during stressful or time-sensitive situations.
Strong communication skills with attention to detail.
Excellent organizational and time-management abilities.
Diplomacy, tact, and sound judgment.
Computer proficiency in Microsoft Word, Excel, Outlook, and general dispatch tools.

Key Accountabilities

Vehicle and Operator Assignment & Monitoring

Dispatch and monitor vehicles and operators to ensure on-time service delivery.
Ensure assignments comply with National Safety Code requirements, operational schedules, and customer needs.
Respond to driver requests for assistance, service updates, or unexpected operational issues.
Track driver locations and bus movements using dispatch systems or AVL tools.

Scheduling and Coordination

Prepare daily operator work schedules and vehicle assignments within established guidelines.
Coordinate relief coverage and communicate last-minute schedule changes to drivers and supervisors.
Communicate with maintenance staff regarding vehicle availability or mechanical concerns.
Maintain accurate dispatch logs, daily sheets, incident reports, and administrative records.

Communication and Information Management

Provide clear and concise information, instructions, and updates to drivers and operations staff.
Relay work orders, messages, and operational changes using dispatch software, radios, phones, or other communication devices.
Respond to public inquiries and provide basic customer information when needed.
Access and retrieve operational data, such as AVL information, route maps, and daily performance reporting.

About Keolis:

Keolis Canada is a leader in public transportation, with over 2,000 employees dedicated to providing safe, reliable, and sustainable multimodal mobility solutions across the country. Committed to operational excellence, innovation, and customer experience, the company actively contributes to making travel more accessible and efficient, while creating a positive impact on communities and the environment.

A subsidiary of the Keolis Group, a global company owned by SNCF (70%) and the Caisse de dépôt et placement du Québec (CDPQ) (30%), Keolis Canada benefits from the expertise of a group operating in 13 countries, with nearly 70,000 employees and revenue of 7.7 billion euros in 2025.

Apply on recruiting.ultipro.com About employer

More about this job

Responsibilities

The dispatcher is responsible for monitoring vehicle and operator assignments to ensure on-time service delivery and compliance with safety standards. They also manage daily schedules, coordinate relief coverage, and maintain accurate operational logs and incident reports.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong communication and organizational skills. Previous experience in dispatching, customer service, or transportation operations is preferred, along with proficiency in Microsoft Office and dispatch software.

Skills

Dispatching
Customer service
Transportation operations
Administrative support
Scheduling
Communication
Time management
Organizational skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Conflict resolution
Attention to detail
Data entry
Radio communication

Benefits

Paid training

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Transit service
Operations
National Safety Code
AVL tools
Scheduling systems
Dispatch software
Vehicle monitoring
Incident reporting
Public transportation
Logistics
Administrative records
Communication devices
Route maps
Performance reporting

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Jobs in Canada