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Added 4 months ago
K
Traveling Equipment Superintendent - Kiewit Equipment Services
Kiewit
Vancouver, British Columbia
- Full-time
…requires a well-structured and properly executed maintenance program which involves the participation of everyone on the project. The Equipment Superintendent is responsible for…
Added 1 month ago
Senior Associate, Consumer Promotions Strategy
DoorDash Canada
Toronto, ON · Vancouver, BC
The Consumer Promotions Strategy team utilizes insights from data and hypothesis on consumer behavior to conceptualize, launch and optimize highly visible promotional campaigns that…
Added 2 months ago
PD
Sales Manager (Hyundai)
PAG Direct
Richmond Hill, ON
- $80,000 to $130,000 CAD / year
- Full-time
Reporting to the our Executive Vice President and General Sales Manager, this position is a tremendous opportunity for someone with a successful track record of inventory management,…
Added 26 days ago
PH
Workforce Analyst, Workforce Management Solutions
Provincial Health Services Authority
Burnaby, BC
- Full-time
Collects and compiles data to support various activities and initiatives such as safety initiatives, rehabilitation work trials, employee retention, budget analysis and attendance…
Added 25 days ago
KC
Driver Development Manager - Alberta
Keolis Canada
Calgary, AB · Edmonton, AB
- Full-time
This role combines national program ownership with a strong field presence, delivering classroom, practical, and behind‑the‑wheel instruction while ensuring consistent training standards…
Added 26 days ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting…
Added 26 days ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Toronto, ON
The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting…
Added 26 days ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
London, ON
The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting…
Added 26 days ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Ottawa, ON
The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting…
Added 4 months ago
SG
Account Manager - Existing Installations
Schindler Group
Calgary, Alberta
- Full-time
The Account Manager - Existing Installations identifies opportunities through key customer contacts and industry information. They locate sources for sale of company products and services,…
Added 2 months ago
H
Assistant Property Manager
Hines
Calgary, AB
- Other
Reporting to the Property Manager, the Assistant Property Manager supports the day-to-day management and operation of Eighth Avenue Place. This role assists in delivering exceptional…
Added 26 days ago
LU
Retention Marketing Manager
Love Ur Curls®
Mississauga, ON
- Full-time
We are looking for a data-driven, creative, and forward-thinking Retention Marketing Manager to own the execution of our email marketing campaigns and customer lifecycle strategies. In this…
Added 26 days ago
MN
Manager Client Services
Mosaic North America
Quebec, QC
- Full-time
The Client Service Manager will be responsible for all aspects of day-to-day client management and operations while growing the client relationship and driving sales. Focusing on:
Added 26 days ago
MN
Manager Client Services
Mosaic North America
Quebec, QC
- Full-time
The Client Service Manager will be responsible for all aspects of day-to-day client management and operations while growing the client relationship and driving sales. Focusing on:
Added 25 days ago
Branch Manager
Money Mart
Midland, ON
Education Reimbursement Program to invest in your education and career growth.
Added 26 days ago
M
Manager, Travel Claims Vendor Risk & Oversight
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…team has roughly doubled inside a year. We are looking for a manager who can run a team of experienced claims professionals through that change and come out the other side with a faster…
Added 26 days ago
FC
Team Manager Customer Experience Investly
Fidelity Canada
Toronto, ON
- Full-time
The Team Manager, Customer Experience (CX) Investly will partner with the Digital Product Development (DPD) team and the organization at large to build out the CX function while driving…
Added 26 days ago
NF
Vice President of Operations
NorthLake Financial ULC
Barrie, ON
- Full-time
Maintain strong relationships with dealers, vendors, and business partners while ensuring high levels of dealer and customer service, satisfaction, and retention.
Added 25 days ago
LG
Business Development Representative
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Gatineau, QC
- Full-time
And an Employee and Family Assistance Program (EFAP).
Added 1 month ago
SH
Clinical Research Associate - Sponsor Dedicated - Bilingual (French/English) Homebased- Quebec,Canada
Syneos Health
Remote, Canada
- Full-time
- Remote
…Plan/Site Management Plan. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status…
Added 25 days ago
Acquisition Strategy Manager
FanDuel
Toronto, ON
FanDuel is seeking a Manager of Acquisition Strategy to lead acquisition strategy across our Sportsbook and Casino products. In this role, you will develop and execute initiatives that…
Added 2 months ago
P
Digital / Scaled Customer Success Manager
Petal
Remote, Canada
- Full-time
- Remote
We are looking for a Digital / Scaled Customer Success Manager to build and own our one-to-many Customer Success motion for a pooled portfolio of customers.
Added 1 month ago
Engineering Manager, Business Technology
AutoTrader.ca
Toronto, ON
We are seeking a highly experienced Engineering Manager to lead the strategy, design, delivery, and operational excellence of integrations, automations, and enterprise platform initiatives…
Added 3 months ago
RH
Nursing Administrative Assistant - Evenings
Responsive Health Management
Ottawa, Ontario
- Up to $55,000 CAD / year
- Full-time
Supports recruitment, orientation and retention initiatives.
Added 2 months ago
Director, Customer Success
veritree
Vancouver, British Columbia
…go-live through renewal and expansion. You own veritree’s core retention-and-growth mandate: retaining and expanding our existing customer base (targeting >100% net revenue retention, or…

Keolis Canada

Driver Development Manager - Alberta

Calgary, AB, T2E 6L3, Canada
Edmonton, AB, T6E 5Z6, Canada

Full-time

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Job details

Job type: Full-time
Experience: 7–10 years of experience in public transit, passenger transportation, or similar operational environments.
Posting language: English
Posted: Sep 11, 2026

Original job description

Position Overview

The Driver Development Manager is responsible for the governance, development, implementation, and continuous improvement of driver training, coaching, competency development, and performance management programs across Keolis Canada.

This role combines national program ownership with a strong field presence, delivering classroom, practical, and behind‑the‑wheel instruction while ensuring consistent training standards across all divisions. The position also acts as a corporate center of expertise, supporting operational leaders, instructors, HR partners, and safety teams in strengthening driver capability, regulatory compliance, customer experience, and workforce retention.

This role can be done out of our offices in Edmonton or Calgary, AB and requires frequent travel.

Strategic Positioning of the Role

This role serves as a national center of expertise in driver development. It supports three strategic pillars, which is operational safety, customer experience and workforce retention and development. It is not solely a training role; it is a corporate position that harmonizes practices, strengthens operational culture, and supports Canadian divisions in achieving their objectives.

Key Responsibilities

National Driver Development Governance

Maintain and update a standardized national driver development framework.
Define national standards for training, competencies, instructional methodology, and documentation.
Ensure alignment with federal, provincial, and municipal transportation regulations.
Establish qualification, requalification, refresher, remedial, and return‑to‑driving standards.
Monitor program performance and recommend improvements.
Harmonize practices across divisions while respecting local operational realities.
Support corporate initiatives related to driver development, culture, and operational consistency.

Hands‑On Instruction, Coaching & Program Improvement

Deliver classroom, practical, and behind‑the‑wheel instruction for Class 2/B commercial vehicle operators.
Conduct road evaluations, competency assessments, and remedial coaching.
Support onboarding, refresher training, and return‑to‑driving requirements.
Review curriculum, lesson plans, onboarding tools, and route‑training materials.
Use collision trends, audits, customer feedback, telematics data, and performance indicators to enhance training content.
Promote modern learning approaches: blended learning, competency‑based training, field coaching, and adult‑learning principles.
Develop advanced modules (defensive driving, customer experience, difficult‑situation management, eco‑driving, regulatory compliance).

Instructor Leadership (East & West)

Provide functional leadership to Academy Instructors in Eastern Canada.
Support Western Canada instructors through national governance, coaching, and standardization.
Build a connected national instructor network that promotes consistency and knowledge sharing.
Conduct instructor observations, coaching sessions, and train‑the‑trainer programs.
Strengthen instructor capability, confidence, and alignment with national standards.

Operational Partnership & Field Support

Work closely with Directors, General Managers, Operations Managers, HR partners, Safety leaders, and Maintenance teams.
Align training programs with operational realities and contract requirements.
Support contract launches, transitions, new vehicle introductions, and performance‑improvement plans.
Identify driver‑development risks and implement targeted coaching or training solutions.
Act as a national reference point for all matters related to driver competency and development.

Safety & Driving Performance

Analyze trends related to collisions, incidents, customer complaints, and safety events.
Recommend corrective or preventive actions.
Participate in investigations of major or recurring incidents when required.
Support coaching, remedial programs, and reintegration to driving.
Develop safety‑awareness campaigns and promote expected behaviours.

Qualifications & Requirements

Education & Certifications

Advanced education in Adult Instruction for Transportation, Safety, Training, Fleet Operations, or a related discipline is required.
Equivalent industry experience in commercial passenger transportation and driver instruction is required

Valid Class 2 commercial driver’s licence.
Clean commercial drivers abstract.

Commercial driver instructor certification, provincial instructor authorization, or train-the-trainer certification with a Senior Status through Government certification. (mandatory).

Defensive driving instructor (PDIC Senior) certification (asset).

Experience

7–10 years of experience in public transit, passenger transportation, or similar operational environments.
Minimum of 5 years in driver training, BTW coaching, and competency assessment and development.
Experience leading instructors, trainers or coaches in program delivery.
Experience in multi‑site operations and cross‑functional influence.
Experience in program development, project implementation, and continuous improvement.
Experience supporting regulatory complaints, safety performance, and operational training requirements is preferred.

Knowledge and skills

Strong knowledge of commercial passenger transportation and safety standards.
Understanding of Canadian and provincial transportation regulations.
Knowledge of adult‑learning principles, coaching, and competency development.
Familiarity with performance‑tracking technologies, telematics, and onboard camera systems (asset).
The role is required to communicate effectively in both English and French.

Mobilizing leadership and credibility with field teams.
Ability to influence without direct authority.
Strong communication, presentation, and simplification skills.
Analytical thinking, problem‑solving, and decision‑making.
Coaching‑oriented approach focused on talent development and continuous improvement.
High autonomy, initiative, and rigor in follow‑up.
Strategic mindset and results orientation.
Ability to work in a dynamic, evolving operational environment.

Proficient using learning management systems, training records, competency tracking tools, and Microsoft 365 applications.

Working conditions

Requires regular travel to operating divisions across Canada.
Requires work in classroom, office, yard, depot, terminal, and on‑road environments.
Requires operation and instruction on commercial passenger vehicles.
May require flexible hours outside normal schedule to support operations, route training, new hire classes, remedial coaching, and instructor support.

About Keolis: Keolis Canada is a leader in public transportation, with over 2,000 employees dedicated to providing safe, reliable, and sustainable multimodal mobility solutions across the country. Committed to operational excellence, innovation, and customer experience, the company actively contributes to making travel more accessible and efficient, while creating a positive impact on communities and the environment.

A subsidiary of the Keolis Group, a global company owned by SNCF (70%) and the Caisse de dépôt et placement du Québec (CDPQ) (30%), Keolis Canada benefits from the expertise of a group operating in 13 countries, with nearly 70,000 employees and revenue of 7.7 billion euros in 2025.

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More about this job

Responsibilities

The Driver Development Manager oversees the governance, implementation, and continuous improvement of driver training and performance management programs across Keolis Canada. This role involves delivering hands-on instruction, coaching instructors, and ensuring national standards are met across all operational divisions.

Requirements

Candidates must possess 7-10 years of experience in passenger transportation with at least 5 years in driver training and competency assessment. A valid Class 2 commercial driver's license and professional instructor certification are mandatory requirements for this position.

Skills

Driver training
Competency assessment
Instructional methodology
Regulatory compliance
Performance management
Coaching
Public transit operations
Safety leadership
Adult learning principles
Telematics
Curriculum development
Class 2 commercial driver's license
Project implementation
Analytical thinking
Communication skills
Leadership

Visa sponsorship

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Keywords

Driver Development
Public Transit
Safety Standards
Adult Learning
Class 2 License
Instructional Design
Performance Management
Telematics
Regulatory Compliance
Fleet Operations
Coaching
Train-the-trainer
Defensive Driving
Operational Excellence
Learning Management Systems
Microsoft 365
Risk Management
Incident Investigation
Competency-based Training

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