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Kepler Communications Inc.

Product Assurance Specialist

Toronto, ON, Canada

Salary Range: $80,781 - 130,781 CAD · Full-time

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Job details

Pay: Salary Range: $80,781 - 130,781 CAD
Job type: Full-time
Apply by: Nov 8, 2026
Experience: 4+ years of experience in design assurance, quality assurance, product assurance within a manufacturing, aerospace, defense, or a related technical environment
Posting language: English
Posted: Sep 14, 2026

Original job description

At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it!

Our mission is to provide real-time on-orbit connectivity for critical missions, enabling a new era of data-driven intelligence and innovation. With 33 satellites launched to date, Kepler operates the first commercial optical data relay constellation, enabling real-time, continuous space communications while supporting advanced on-orbit compute and hosted payload capabilities.

Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact.

If you’re ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler!

What We Offer:

* Competitive compensation with a robust equity plan to share in our success.

* Comprehensive coverage for health, dental, and vision insurance - including dependents.

* Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.

* Semi-annual company-wide parties and frequent in-office team events.

* Relocation packages available for approved roles.

* $1,500 annual professional development fund to support your growth.

* Fully stocked Toronto office kitchen with snacks, drinks, games and top-notch kitchen appliances.

* Town Halls, Celebration Calls, and Company-wide events to stay connected and engaged.

* We’re a certified Great Place to Work®, seven years in a row!

We are seeking a motivated Product Assurance Specialist to support the development, implementation, and continuous improvement of Safety & Mission Assurance activities across our satellite programs. This role is ideal for an mid-career professional looking to build expertise in design assurance, safety, reliability, quality, and mission assurance in the space industry while taking ownership of key process development and continuous improvement initiatives.

The successful candidate will work closely with S&MA, engineering, manufacturing, supply chain, and program teams to ensure products meet customer, program, and mission requirements throughout the program lifecycle. The role represents an independent technical authority throughout the development cycle and combines hands-on product assurance activities in the design cycle with process development and continuous improvement responsibilities.

Key Responsibilities:

Product Assurance & Quality Activities

- Lead product assurance activities throughout satellite design, development, assembly, integration, testing, and delivery
- Review design, manufacturing, assembly, and test documentation for compliance with established requirements and procedures
- Participate in inspections, audits, reviews, and acceptance activities
- Lead non-conformance and deviation/waiver reporting and resolution, root cause investigations, corrective actions, and preventive actions
- Participate in risk identification, triage, and mitigation activities related to product quality and mission success
- Guide configuration management and traceability activities for hardware and documentation
- Monitor quality metrics and assist in generating program quality reports and dashboards
Process Development & Ownership
- Develop, document, maintain, and improve product assurance processes, procedures, work instructions, and templates
- Act as the process owner for assigned product and quality assurance workflows, ensuring documentation remains current and effective
- Identify process gaps, inefficiencies, and opportunities for continuous improvement
- Lead small-scale process improvement projects from definition through implementation and verification
- Coordinate stakeholder reviews and approvals of process documentation
- Ensure quality management system requirements are effectively integrated into day-to-day operations
Supplier & Manufacturing Quality Support
- Support supplier quality activities, including documentation reviews, nonconformance management, and issue resolution
- Assist in tracking supplier non-conformances and corrective actions
- Participate in manufacturing readiness and production quality reviews
- Support incoming inspection and hardware acceptance activities as required
Cross-Functional Collaboration
- Work closely with engineering teams to ensure product assurance, reliability, and quality requirements are incorporated into designs, processes, and operations
- Support project teams during design reviews, test readiness reviews, and milestone reviews
- Provide guidance on product assurance, configuration management, and risk management procedures and best practices to internal stakeholders
- Foster a culture of safety, assurance, reliability, quality, accountability, and continuous improvement

Required Skills & Qualifications:

Bachelor's degree or diploma in Engineering, Engineering Technology, Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Quality Engineering, or a related technical discipline
4+ years of experience in design assurance, quality assurance, product assurance within a manufacturing, aerospace, defense, or a related technical environment
Understanding of quality management principles and process-based quality systems
Strong organizational and documentation skills
Ability to manage multiple tasks and follow activities through to completion
Demonstrates a willingness to adopt and effectively utilize AI-assisted engineering tools, applying sound judgment to improve productivity, quality, and innovation while continuously adapting to evolving technologies

Bonus Points:

Experience in aerospace, satellite systems, spaceflight systems, electronics manufacturing, or highly regulated industries
Experience with AS9100, ISO 9001, ECSS, NASA, IEC, or other aerospace quality standards
Experience leading non-conformance management and corrective action processes
Knowledge of root cause analysis methodologies and continuous improvement techniques
Experience developing procedures, work instructions, or quality documentation
Familiarity with configuration management and product lifecycle management systems

Salary Range: $80,781 - 130,781 CAD

Actual total compensation will be determined at the Company’s discretion and is based on a variety of job-related factors, which may include, but are not limited to, relevant knowledge, skills, experience, performance, and education and/or training. The Company encourages all qualified applicants to apply, even if the posted salary range does not align with their expectations, as it does not reflect our total compensation package. Job Type: This is for a current vacancy

Employment Equity & Accommodation Statement

Kepler Communications is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals, including women, Indigenous peoples, persons with disabilities, members of visible minorities, and people of all sexual orientations and gender identities.

If you require accommodation during any stage of the recruitment process, please contact our People & Culture team at accommodation@kepler.space, and we will work with you to meet your needs.

At Kepler Communications, all hiring decisions are made by people. Human recruiters are involved in every step of our recruitment process. We use AI-based tools (such as Lever AI and HireEZ) to assist with the initial review of applications by ranking candidates based on job-relevant criteria. These tools support - but do not replace - human judgment.

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More about this job

Responsibilities

Lead product assurance activities across satellite design, development, manufacturing, testing, and delivery, including documentation reviews, inspections, non-conformance resolution, risk management, and configuration traceability. Develop and own assurance processes, support supplier and manufacturing quality, and collaborate with engineering and program teams to ensure mission and customer requirements are met.

Requirements

Requires a bachelor's degree or diploma in engineering, engineering technology, aerospace, mechanical, electrical, quality engineering, or a related technical discipline, plus at least four years of relevant assurance experience. Candidates should understand quality management systems and have strong organizational and documentation skills, with the ability to manage multiple tasks and use AI-assisted engineering tools effectively.

Skills

Product Assurance
Quality Assurance
Design Assurance
Safety and Mission Assurance
Non-Conformance Management
Root Cause Analysis
Corrective and Preventive Actions
Risk Management
Configuration Management
Continuous Improvement
Quality Management Systems
Supplier Quality
Documentation
Process Development
Hardware Inspection
AI-Assisted Engineering Tools

Benefits

Equity Plan
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Vacation
Parental Leave
Company-Wide Holiday Shutdown
Professional Development Fund
Relocation Assistance

Visa sponsorship

Not detected in the job text

Keywords

Satellite Programs
Product Assurance
Safety and Mission Assurance
Design Assurance
Quality Assurance
Reliability
Quality Management Systems
AS9100
ISO 9001
ECSS
NASA Standards
IEC Standards
Non-Conformance Reporting
Deviation and Waiver Management
Root Cause Analysis
Corrective and Preventive Actions
Risk Identification and Mitigation
Configuration Management
Traceability
Supplier Quality
Incoming Inspection
Hardware Acceptance
Manufacturing Readiness
Continuous Improvement
Process Documentation
Work Instructions
Design Reviews
Test Readiness Reviews
AI-Assisted Engineering Tools
Spaceflight Systems

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