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Kernaghan Adjusters

Multi Line Adjuster

Kelowna, BC, Canada

$60,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

The successful candidate is an experienced all-lines adjuster who is committed to providing exceptional customer service. They will have superior interpersonal, team building and strong organizational skills with a commitment to quality and integrity. They will have the ability to work well independently.

JOB DESCRIPTION

Reporting to the VP of BC Operations
Attending or investigating claims on behalf of our principals to: assess damages, create scopes of repair, interview claimants and witnesses and create scene diagrams
Reviewing policy wordings to determine coverage
Communicating findings of investigations in a detailed report format
Reviewing professional reports related to the claim; such as, engineering, accounting, legal or building consultant
Authorizing or denying coverage based on findings and instructions received from our principals
Negotiating settlements with insureds and/or claimants based on instructions received from our principals
Ensuring that claims are processed in accordance with statutory requirements
Investigating suspicious claims

The ideal candidate will have:

Minimum one year of adjusting experience
Have experience in handling property claims
Insurance Adjuster Level 1 or 2 License or meet requirements to obtain a Level 1 or 2 license
CIP Designation, or working towards CIP Designation
Outstanding mathematical, statistical, and problem-solving skills
Exceptional communication and interpersonal skills
Computer proficiency with Microsoft Office products including Word, Excel and OneNote
Experience and ability to navigate a claims management system
Demonstrated ability to maintain confidentiality and to exercise discretion
The ability to work independently in a high-pressure environment

What we Offer:

Vacation Time
Commission Structure
Benefits
RRSP
Travel Reimbursement
Continuing Education

This is for an existing posting

Kernaghan Adjusters DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position.

We are committed to providing an inclusive and accessible recruitment and employment experience. Accommodations are available throughout the selection process in accordance with applicable human rights and accessibility legislation. If you require accommodation, let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

Investigate and assess claims by inspecting damages, interviewing claimants and witnesses, reviewing policies and professional reports, and documenting findings. Determine coverage, negotiate settlements according to principals’ instructions, meet statutory requirements, and investigate suspicious claims.

Requirements

Candidates need at least one year of adjusting experience, including experience handling property claims, and an Insurance Adjuster Level 1 or 2 license or eligibility to obtain one. A CIP designation or progress toward one is sought, along with strong mathematical, communication, organizational, and problem-solving skills, computer proficiency, and the ability to work independently under pressure.

Skills

Claims Adjusting
Property Claims
Damage Assessment
Repair Scoping
Claims Investigation
Policy Coverage Review
Report Writing
Settlement Negotiation
Customer Service
Communication
Interpersonal Skills
Organization
Problem-Solving
Microsoft Office
Claims Management Systems
Confidentiality

Benefits

Vacation Time
Commission Structure
Benefits
RRSP
Travel Reimbursement
Continuing Education

Visa sponsorship

Not detected in the job text

Keywords

Claims Adjusting
Property Claims
CIP Designation
Claims Investigation
Damage Assessment
Repair Scopes
Policy Wordings
Coverage Determination
Claims Reports
Engineering Reports
Accounting Reports
Legal Reports
Building Consultant Reports
Settlement Negotiation
Statutory Requirements
Suspicious Claims
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft OneNote
Claims Management System
Confidentiality
Customer Service
Problem-Solving

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