Inside Sales Representative
- London, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Kerr Smart Energy (Kerr) is a leading distributor of Heating, Ventilation, Air Conditioning, Refrigeration Equipment, and Supplies. We are experiencing significant growth and expanding our offerings, making this an exciting time to join our team. We have an immediate opening for a dynamic, dedicated, and highly motivated Inside Sales Representative working from our London, ON location.
Responsibilities
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Responsibilities
- Provide knowledgeable product support and basic solutions for HVAC/R customers and day-to-day account needs.
- Contribute to meeting sales targets and support overall branch revenue growth.
- Follow up with vendors on lead times, stock availability, etc.
- Build and maintain positive working relationships with customers and suppliers.
- Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.
- Work closely with the outside sales team to help prepare quotes, enter and track customer sales orders, and ensure timely follow-up and support.
- Competent computer skills with experience using sales, inventory, and customer management software.
- Participate in training and development activities and support the onboarding of new team members when required.
- Previous wholesale Inside Sales experience and strong HVAC/R product knowledge
- Must possess intermediate computer skills
- Must demonstrate meticulous attention to detail for order entry
- Ensure accurate and thorough completion of all paperwork
- Adhere to safe and efficient work practices
- Maintain diligent follow-up on tasks and customer needs
- Exhibit a strong passion for helping customers succeed in their business
- Willingness to participate in both technical and professional training
- Must maintain an exceptionally positive and enthusiastic attitude
- Health, Dental and Vision benefits
- Additional life and disability insurance options
- Paid Vacation Time
- Company Matched Retirement Savings Plan (RPP)
- Access to the confidential Employee Family Assistance Program
- Employee Referral Program
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Accepted file types: pdf, doc, docx, rtf, Max. file size: 16 MB, Max. files: 2.
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More about this job
Responsibilities
Provide product support and basic solutions to HVAC/R customers, manage account needs, and contribute to sales targets and branch revenue growth. Coordinate with vendors and the outside sales team, and accurately process orders, pricing, quotes, and customer follow-up.
Requirements
Previous wholesale inside sales experience and strong HVAC/R product knowledge are required, along with intermediate computer skills. The role also calls for meticulous attention to detail, accurate paperwork, diligent follow-up, safe work practices, a customer-focused attitude, and willingness to participate in training.
Skills
- Inside Sales
- HVAC/R Product Knowledge
- Product Support
- Customer Service
- Sales Target Achievement
- Account Management
- Vendor Follow-Up
- Order Entry
- Pricing
- Quote Preparation
- Sales Order Tracking
- Sales Software
- Inventory Software
- Customer Management Software
- Attention to Detail
- Team Collaboration
Benefits
- Health Benefits
- Dental Benefits
- Vision Benefits
- Additional Life Insurance
- Disability Insurance
- Paid Vacation
- Employee Family Assistance Program
- Employee Referral Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Energy
Keywords
- HVAC/R
- Heating
- Ventilation
- Air Conditioning
- Refrigeration
- Wholesale
- Inside Sales
- Product Support
- Customer Accounts
- Sales Targets
- Branch Revenue Growth
- Vendor Coordination
- Lead Times
- Stock Availability
- Order Entry
- Pricing
- Quotes
- Sales Orders
- Sales Software
- Inventory Software
- Customer Management Software
- Training and Development
- Onboarding
- Safe Work Practices