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Kerr Controls & Kerr Smart Energy

Inside Sales Representative

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Aug 24, 2026

Original job description

Kerr Smart Energy (Kerr) is a leading distributor of Heating, Ventilation, Air Conditioning, Refrigeration Equipment, and Supplies. We are experiencing significant growth and expanding our offerings, making this an exciting time to join our team. We have an immediate opening for a dynamic, dedicated, and highly motivated Inside Sales Representative working from our London, ON location.

Responsibilities

Provide knowledgeable product support and basic solutions for HVAC/R customers and day-to-day account needs.
Contribute to meeting sales targets and support overall branch revenue growth.
Follow up with vendors on lead times, stock availability, etc.
Build and maintain positive working relationships with customers and suppliers.
Complete accurate order entry, pricing, and follow-up to support smooth customer transactions.
Work closely with the outside sales team to help prepare quotes, enter and track customer sales orders, and ensure timely follow-up and support.
Competent computer skills with experience using sales, inventory, and customer management software.
Participate in training and development activities and support the onboarding of new team members when required.

What You Bring To The Team

Previous wholesale Inside Sales experience and strong HVAC/R product knowledge
Must possess intermediate computer skills
Must demonstrate meticulous attention to detail for order entry
Ensure accurate and thorough completion of all paperwork
Adhere to safe and efficient work practices
Maintain diligent follow-up on tasks and customer needs
Exhibit a strong passion for helping customers succeed in their business
Willingness to participate in both technical and professional training
Must maintain an exceptionally positive and enthusiastic attitude

What you can look forward to when you join our team:

Health, Dental and Vision benefits
Additional life and disability insurance options
Paid Vacation Time
Company Matched Retirement Savings Plan (RPP)
Access to the confidential Employee Family Assistance Program
Employee Referral Program

At Kerr Smart Energy we are proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We value the unique perspectives and contributions of all individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law. Our hiring practices are designed to ensure a fair and equitable process for all candidates. We appreciate the interest of everyone who applies; however, only those selected for an interview will be contacted. Thank you for considering a career with us.

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More about this job

Responsibilities

Provide product support and basic solutions to HVAC/R customers, manage account needs, and contribute to sales targets and branch revenue growth. Coordinate with vendors and the outside sales team, and accurately process orders, pricing, quotes, and customer follow-up.

Requirements

Previous wholesale inside sales experience and strong HVAC/R product knowledge are required, along with intermediate computer skills. The role also calls for meticulous attention to detail, accurate paperwork, diligent follow-up, safe work practices, a customer-focused attitude, and willingness to participate in training.

Skills

Inside Sales
HVAC/R Product Knowledge
Product Support
Customer Service
Sales Target Achievement
Account Management
Vendor Follow-Up
Order Entry
Pricing
Quote Preparation
Sales Order Tracking
Sales Software
Inventory Software
Customer Management Software
Attention to Detail
Team Collaboration

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Additional Life Insurance
Disability Insurance
Paid Vacation
Employee Family Assistance Program
Employee Referral Program

Visa sponsorship

Not detected in the job text

Keywords

HVAC/R
Heating
Ventilation
Air Conditioning
Refrigeration
Wholesale
Inside Sales
Product Support
Customer Accounts
Sales Targets
Branch Revenue Growth
Vendor Coordination
Lead Times
Stock Availability
Order Entry
Pricing
Quotes
Sales Orders
Sales Software
Inventory Software
Customer Management Software
Training and Development
Onboarding
Safe Work Practices

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