Front desk agent

• Location 4105 Franklin Ave, , NTYellowknife, NTX1A 2P5
• Work location On site
• Salary$26.00HOUR hourly / 40 hours per week
• Terms of employment Permanent employmentFull time
• Morning, Day, Evening, Night, Flexible hours, To be determined
• Starts as soon as possible
• vacancies 1 vacancy
• Source Job Bank #3615001

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hospitality industry
• Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Word processing software
• Spreadsheet
• Internet

Additional information

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player