Regional Manager

Regional Manager – British Columbia

Job Summary

Kevito Group is seeking a Regional Manager to oversee the performance and operations of Chatime locations across British Columbia.

This is a field-based leadership role responsible for supporting franchise partners and store leaders, improving operational performance, and ensuring consistent execution of Chatime standards across the region.

We are looking for a strong operator and people leader who understands store-level execution, can coach teams effectively, and is comfortable using business results and operational data to drive improvement. Candidates who have progressed through store-level leadership roles and are ready to take the next step into multi-unit management are encouraged to apply.

Responsibilities

• Lead operational performance across Chatime locations throughout British Columbia

• Coach and support franchise partners and store managers to improve sales, profitability, team performance, and operational execution

• Monitor key performance indicators including sales, labour, food cost, inventory, waste, and other operational metrics

• Develop and implement action plans to address performance gaps and improve store results

• Ensure consistent execution of brand standards, food safety, beverage quality, cleanliness, and guest experience

• Support the execution of limited-time offers, promotions, menu changes, merchandising, and other brand initiatives

• Provide guidance on labour planning, scheduling, productivity, and cost control

• Ensure effective inventory management, ordering, FIFO, and waste-control practices

• Support training initiatives and the ongoing development of store managers and leadership teams

• Conduct regular store visits and provide hands-on coaching and operational support

• Build strong working relationships with franchise partners and act as a key operational resource for the region

• Support new store openings, remodels, and other regional operational projects as required

• Provide regular performance updates, insights, and recommendations to senior operations leadership

Qualifications

• 3+ years of management experience, preferably within QSR, restaurant, café, food and beverage, or retail; multi-unit experience is strongly preferred

• Demonstrated progression through store-level leadership roles such as Supervisor, Assistant Manager, Store Manager, General Manager, District Manager, or equivalent

• Strong Store Managers or General Managers with a proven track record of developing teams and delivering strong business results will be considered

• Demonstrated ability to improve sales and operational performance in a store or multi-unit environment

• Strong leadership, coaching, and people-development skills

• Solid understanding of P&L drivers, labour management, cost control, and operational KPIs

• Strong analytical and problem-solving skills with the ability to turn data into actionable plans

• Excellent communication and relationship-building skills

• Experience working with franchise partners is considered a strong asset

• Highly organized, self-motivated, and comfortable working independently in a field-based role

• Valid driver’s licence and reliable access to a vehicle

• Ability and willingness to travel regularly throughout the region

What We Offer

• Salary 70,000 - 80,000 per year

• Performance-based bonus

• Vehicle allowance

• Extended health and dental benefits

• Paid vacation

• Employee discounts

• Opportunities for professional growth and advancement