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Added 1 min ago
Business Analyst, Experience
WestJet Group
Calgary, AB · Toronto, ON
At WestJet, we're transforming how guests experience travel across our products, services, digital experiences, and operations. As we continue to modernize our business, we're looking for…
Added 1 min ago
Business Analyst
Exchange Technology Services Inc.
Winnipeg, MB
…Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the…
Added 1 min ago
TO
Senior Mechanical Inspector
Town of Whitby
Garden St. Branch Office
- Full-time
Our team is highly skilled, passionate about our community, and we care. Let’s grow together.
Added 1 min ago
ES
Network Analyst II - Core Networking
eHealth Saskatchewan
SK · Saskatchewan
- $41.93 to $51.04 CAD / hour
- Full-time
…agencies across Saskatchewan. Working as part of a skilled team of network professionals, you will help maintain and enhance enterprise-class networking infrastructure that supports…
Added 16 mins ago
R
Client Advisor
RBC
Cornwall, ON
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 16 mins ago
R
Damage Insurance Agent (Bilingual)
RBC
Beaconsfield, QC · Beauharnois, QC · Beloeil, QC · Blainville, QC · Boucherville, QC · Brossard, QC · Candiac, QC · Chambly, QC · Châteauguay, QC · Côte-Saint-Luc, QC · Dollard-Des Ormeaux, QC · Dorval, QC · Drummondville, QC · La Prairie, QC · Laval, QC · Longueuil, QC · Mascouche, QC · Mont-Royal, QC · Mont-Saint-Hilaire, QC · Mont-Tremblant, QC · Montreal, QC · Pointe-Claire, QC · Repentigny, QC · Rosemère, QC · Saint-Bruno-de-Montarville, QC · Saint-Constant, QC · Saint-Eustache, QC · Saint-Jean-sur-Richelieu, QC · Saint-Jérôme, QC · Saint-Lambert, QC · Saint-Sauveur, QC · Salaberry-de-Valleyfield, QC · Sept-Îles, QC · Sherbrooke, QC · Sorel-Tracy, QC · Terrebonne, QC · Vaudreuil-Dorion, QC · Westmount, QC
- Full-time
…exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as…
Added 16 mins ago
F+
Construction Site Administrator
FRAM + Slokker
Peterborough, ON
- Full-time
FRAM + Slokker is an experienced and award-winning residential developer/ builder that has been known for its creativity in planning, design and building premier residential and mixed-use…
Added 16 mins ago
P
PwC Private Tax, Senior Associate
PwC
Calgary, AB
- Full-time
As a PwC Private Tax, Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and…
Added 16 mins ago
EM
Consultant - PySpark / Databricks Developer (Intermediate - Senior)
Electric Mind
Toronto, ON
- Full-time
At Electric Mind, Engineering is where strategy meets action. Our team helps organizations cut through complexity - aligning business ambition with technology execution to unlock real,…
Added 16 mins ago
CT
Program Specialist, AI@Work
Communitech Technology Association
Kitchener, ON
- $55,000 to $64,000 CAD / year
- Contract
Knowledge of AI, emerging technologies, or digital transformation
Added 16 mins ago
CT
Community Engagement Specialist
Communitech Technology Association
Kitchener, ON
- $55,000 to $64,000 CAD / year
- Contract
Knowledge of AI, emerging technologies, or digital transformation
Added 16 mins ago
CT
Director, Data & Technology
Communitech Technology Association
Kitchener, ON
- $100,000 to $115,000 CAD / year
- Full-time
Maintaining an exceptionally reliable, secure, and modern IT environment for the Communitech team and hub facility tenants.
Added 16 mins ago
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DevOps Analyst
TMX Group
Toronto, ON
- Full-time
…organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing…
Added 16 mins ago
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DevOps Analyst
TMX Group
Montreal, QC
- Full-time
…organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing…
Added 16 mins ago
M
Data Analyst
Michelin
Magog, QC
- Full-time
Promote development standards, governance practices, and continuous improvement within the citizen developer community.
Added 16 mins ago
Product Marketing Manager
Tucows Inc.
Canada
…one thousand people from over 20 countries are part of our…
Added 29 mins ago
A
Sr. Manager - RTL Design Manager
AMD
Markham, ON
- $167,280 to $250,920 USD / year
- Full-time
We are seeking a highly motivated Silicon RTL Design Manager to join the Security IP (SECIP) Design team. The team is responsible for the architecture, design, implementation, and…
Added 29 mins ago
OI
206436 - Developer
Orion Innovation
Mississauga, ON
- Full-time
We are seeking a talented Senior Full Stack Software Developer to join our team for a Strategic Mobile Solutions Initiative focused on the development and deployment of advanced mobile…
Added 29 mins ago
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Procurement Business Analyst
Bevertec
Toronto, ON
- Contract
Designing, writing, and editing content destined for public consumption, including digital services, mobile applications
Added 29 mins ago
OI
206422 - Solution Architect
Orion Innovation
Montreal, QC
- Full-time
…game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We…
Added 29 mins ago
C
Director, Data & Technology
Communitech
Kitchener, ON
- $100,000 to $115,000 CAD / year
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Maintaining an exceptionally reliable, secure, and modern IT environment for the Communitech team and hub facility tenants.
Added 29 mins ago
MN
Social Media Content Creator
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Toronto, ON · Greater Toronto Area, Canada
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…global perspectives with local insight to create impactful digital products. The name reflects the company’s identity: “Maple” for Canada and “Namu” (나무), the Korean word for tree,…
Added 29 mins ago
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Financial Accountant
Sinclair Technologies
Aurora, ON
- $75,000 to $90,000 CAD / year
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We have an innovative and outstanding team of industry professionals who drive our ongoing success at Sinclair. We strive to offer a supportive, inclusive, and nurturing environment that…
Added 31 mins ago
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Calibration Technician - Weekday Day Shift
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Oakville, ON
- Full-time
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Added 31 mins ago
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Medical Science Liaison, Hematology-Oncology (Ontario)
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- Full-time
…typically up to 60–70% depending on the territory. You will join a team that supports development and learning. This role offers opportunities to deepen scientific expertise, influence…

KeyData Cyber

Senior SailPoint Support Engineer

Toronto, ON, Canada

The base salary range for this position is CAD $74,000 – $90,000.

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Job details

Pay: The base salary range for this position is CAD $74,000 – $90,000.
Experience: 5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Posting language: English
Posted: Oct 7, 2026

Original job description

At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.

With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.

We deliver comprehensive solutions across IAM domains, including:

Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)
Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.

If you’re ready to grow your career alongside some of the industry’s best, come join us - you’re key to our success

We are currently looking to hire a Senior SailPoint IIQ Support Engineer to join KeyData Cyber's Managed Services team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating for our customers’ issues. This role requires you to work in a shift pattern or non-standard work hours as required depending on the project's needs. This may include weekend work.

About Our team:

The KeyData Cyber's Next-Gen Managed Services accelerates customers’ ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers - small and large businesses, educational institutions, and government agencies - see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future.

If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you!

Location: Canada

Employment Type: Full-Time, Onsite 5 days a week at our Toronto Office

Vacancy Status: Immediate Opening, this position is currently available, and hiring is underway.

Responsibilities

Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins.
Manage incidents & and problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues.
Collaborate with cross-functional teams; including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner.
Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis.
Respond promptly to critical incidents and participate in on-call rotations as required.
Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges.
Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications.
Enhance and customize existing connectors to optimize performance and functionality.

Minimum qualifications:

Bachelor’s degree in computer science, Information Technology, or related field.
5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Strong understanding of ITIL processes and their application in Identity and Access Management.
Ability to troubleshoot and resolve complex production issues efficiently.
Demonstrated experience in the development of plugins or connectors for SailPoint IIQ.
Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0.
Experience in ITIL Framework
Excellent communication and collaboration skills.

Preferred qualifications:

Certified SailPoint Identity IQ Professional.
Experience in managing the overall operations of SailPoint Identity IQ.
Experience with scripting languages (e.g., Java, Bean Shell, PowerShell)

Compensation:

The base salary range for this position is CAD $74,000 – $90,000. The final base salary offered will be determined based on the candidate’s experience, overall fit for the role, and expected ramp-up time. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. We regularly benchmark across positions, industries, sectors, and experience levels, ensuring our approach recognizes each person’s unique strengths, contributions, and the value they bring to the organization.

Why You’ll Love Working Here

At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.

Accessibility & Accommodations

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request.

Fraud Prevention & Identity Verification

We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.

Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.

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More about this job

Responsibilities

Manage and support SailPoint IdentityIQ operations, resolve and prevent production incidents, handle escalations, and participate in on-call support. Develop and enhance custom connectors and plugins, onboard applications, and collaborate with customer teams, architects, and infrastructure teams to resolve issues.

Requirements

Requires a bachelor’s degree in computer science, information technology, or a related field, plus at least five years of level 2 or 3 SailPoint IdentityIQ administration experience. Candidates should have strong ITIL knowledge, complex troubleshooting and connector or plugin development experience, and familiarity with Unix/Linux and Tomcat 9.0; SailPoint certification and scripting experience are preferred.

Skills

SailPoint IdentityIQ Administration
Incident Management
Problem Management
Production Troubleshooting
Root Cause Analysis
Identity and Access Management
Connector Development
Plugin Development
Application Onboarding
Unix/Linux Administration
Tomcat 9.0
ITIL
Java
BeanShell
PowerShell
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

SailPoint IdentityIQ
Identity and Access Management
Identity Governance and Administration
Incident Management
Problem Management
ITIL
Production Support
Root Cause Analysis
Access Requests
Provisioning
Role Management
User Lifecycle Management
Connectors
Plugins
Application Onboarding
Unix/Linux
Tomcat 9.0
Java
BeanShell
PowerShell
SailPoint IdentityIQ Professional Certification
Managed Services
On-Call Support
Customer Support
Cross-Functional Collaboration

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