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Added 5 mins ago
PI
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin in Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
This position is intended for an engineer with approximately 8+ years of design experience who is operating at an advanced intermediate level and transitioning into senior responsibility.…
Added 5 mins ago
CH
Quality Manager / FAcT
Canadian Helicopters
Southport, MB
- Full-time
Development and maintenance of site-specific Procedures manual
Added 5 mins ago
PT
Senior Electrical Design Engineer
Pioneer Transformers Mississauga
Mississauga, ON
- Full-time
Your mandate as Senior Electrical Design Engineer is a high-level position responsible for the design, development, and optimization of transformers. As an experienced engineer, the holder…
Added 5 mins ago
Cloud Support Eng. II (DSE), Support Engineering
Amazon
Toronto, ON · Vancouver, BC
As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud…
Added 18 mins ago
T
Software Engineer, Full Stack - Trace
Trace
Montreal, QC
- Full-time
You’ll work directly with Noam, our founding engineer, and Lucas, our CTO, with meaningful ownership of what we build and how we build it.
Added 18 mins ago
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Backend Software Engineer (Rust)
Arkion-tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Backend Software Engineer with strong Rust expertise to build secure, scalable, and high-performance services for our Next-Gen Human Identity (NHI) Platform.
Added 19 mins ago
K
Founding AI Engineer
Kouvre
Montreal, QC
- Full-time
As our Founding AI Engineer, you own the brain. You will partner closely with the Founding CTO to turn a plain-text message into the right action, building the reasoning, the agents, and…
Added 19 mins ago
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Lead Optimizely Solutions Architect
Valtech
Canada
- Full-time
…management. You'll help shape client roadmaps, support business development efforts, mentor engineers and architects, and ensure solutions are scalable, secure and aligned with business…
Added 19 mins ago
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Senior Data Engineer
Clio
Canada
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 19 mins ago
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React Native- Lead
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 19 mins ago
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Site Reliability Engineer
VySystems
Montreal, QC
- Full-time
…role focuses exclusively on application-layer SRE and hands-on development; DevOps and infrastructure-focused SRE backgrounds are not aligned with the…
Added 19 mins ago
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Group Services Labourer - Skilled Labourer (Hands-On Training Provided)
Northern Strands
Saskatoon, SK
- Full-time
Innovation– if it doesn’t exist, we will engineer and manufacture it
Added 19 mins ago
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Proposal Engineer
ABB E-mobility
Montreal, QC
- Full-time
Role Description This full-time Proposal Engineer role at ABB E-mobility is a hybrid position based in Montreal, QC, with a combination of on-site and work-from-home arrangements. The…
Added 19 mins ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 19 mins ago
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Technical Support Engineer
Luxoft
Toronto, ON
- Contract
Added 19 mins ago
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Java Full Stack Developer( Java and React) Toronto Canada/ Hybrid
Damcosoft
Toronto, ON
- Contract
Role: Full Stack engineer – (Backend heavy) – Java with React – 5 positions
Added 19 mins ago
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Summer Student, Engineering
StandardAero
Langley (District), BC · City of Langley, BC
- Part-time
We have ONE opening for an eight-month term Mechanical Engineer Co-op Student for the Engineering Department. This position will be based out of the Langley, British Columbia facility and…
Added 19 mins ago
PC
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
This position is intended for an engineer with approximately 8+ years of design experience who is operating at an advanced intermediate level and transitioning into senior responsibility.…
Added 19 mins ago
T
Front end heavy– React with Java || Toronto
TestingXperts
Toronto, ON
- Contract
Role: Full Stack Engineer – Front end heavy– React with Java
Added 19 mins ago
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Data Engineer
Michael Page
Winnipeg, MB
- $80,000 to $100,000 CAD / year
- Full-time
The successful candidate will possess 3+ years of experience as a Data Engineer or in a similar role, with strong expertise in Python, PySpark, SQL, ETL development, and Microsoft data…
Added 20 mins ago
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Water Operations Engineer
Whitecap Resources Inc.
Grande Prairie, AB
- Full-time
…delivering reliable returns to shareholders through the responsible development of oil and natural gas assets in the Western Canadian Sedimentary Basin. With a strong track record of…
Added 20 mins ago
Industrial Engineer
JB Poindexter & Co
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In this role, you will lead the development and optimization of labor standards and material routings across Morgan’s product lines. You’ll partner closely with Advanced Manufacturing to…
Added 20 mins ago
Civil Engineer-in-Training, Structural
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Saskatoon, SK
Are you a structural engineer-in-training with two or more years of experience who wants to work on a variety of building projects that help define our community? Join ISL's Buildings and…
Added 20 mins ago
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Specialist Engineer - Mechanical Tooling
AtkinsRéalis
Mississauga, ON
- Full-time
Conceive and oversee the development of Tooling programs and long-range technical plans, establishing objectives and priorities.
Added 20 mins ago
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Staff Software Engineer - Capital One Travel Tech - Full-stack
Capital One
Toronto, ON
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161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer - Capital One Travel Tech - Full-stack

KeyData Cyber

Senior SailPoint Support Engineer

Toronto, ON, Canada

The base salary range for this position is CAD $74,000 – $90,000.

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Job details

Pay: The base salary range for this position is CAD $74,000 – $90,000.
Experience: 5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Posting language: English
Posted: Oct 7, 2026

Original job description

At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.

With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.

We deliver comprehensive solutions across IAM domains, including:

Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)
Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.

If you’re ready to grow your career alongside some of the industry’s best, come join us - you’re key to our success

We are currently looking to hire a Senior SailPoint IIQ Support Engineer to join KeyData Cyber's Managed Services team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating for our customers’ issues. This role requires you to work in a shift pattern or non-standard work hours as required depending on the project's needs. This may include weekend work.

About Our team:

The KeyData Cyber's Next-Gen Managed Services accelerates customers’ ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers - small and large businesses, educational institutions, and government agencies - see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future.

If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you!

Location: Canada

Employment Type: Full-Time, Onsite 5 days a week at our Toronto Office

Vacancy Status: Immediate Opening, this position is currently available, and hiring is underway.

Responsibilities

Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins.
Manage incidents & and problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues.
Collaborate with cross-functional teams; including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner.
Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis.
Respond promptly to critical incidents and participate in on-call rotations as required.
Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges.
Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications.
Enhance and customize existing connectors to optimize performance and functionality.

Minimum qualifications:

Bachelor’s degree in computer science, Information Technology, or related field.
5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Strong understanding of ITIL processes and their application in Identity and Access Management.
Ability to troubleshoot and resolve complex production issues efficiently.
Demonstrated experience in the development of plugins or connectors for SailPoint IIQ.
Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0.
Experience in ITIL Framework
Excellent communication and collaboration skills.

Preferred qualifications:

Certified SailPoint Identity IQ Professional.
Experience in managing the overall operations of SailPoint Identity IQ.
Experience with scripting languages (e.g., Java, Bean Shell, PowerShell)

Compensation:

The base salary range for this position is CAD $74,000 – $90,000. The final base salary offered will be determined based on the candidate’s experience, overall fit for the role, and expected ramp-up time. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. We regularly benchmark across positions, industries, sectors, and experience levels, ensuring our approach recognizes each person’s unique strengths, contributions, and the value they bring to the organization.

Why You’ll Love Working Here

At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.

Accessibility & Accommodations

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request.

Fraud Prevention & Identity Verification

We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.

Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.

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More about this job

Responsibilities

Manage and support SailPoint IdentityIQ operations, resolve and prevent production incidents, handle escalations, and participate in on-call support. Develop and enhance custom connectors and plugins, onboard applications, and collaborate with customer teams, architects, and infrastructure teams to resolve issues.

Requirements

Requires a bachelor’s degree in computer science, information technology, or a related field, plus at least five years of level 2 or 3 SailPoint IdentityIQ administration experience. Candidates should have strong ITIL knowledge, complex troubleshooting and connector or plugin development experience, and familiarity with Unix/Linux and Tomcat 9.0; SailPoint certification and scripting experience are preferred.

Skills

SailPoint IdentityIQ Administration
Incident Management
Problem Management
Production Troubleshooting
Root Cause Analysis
Identity and Access Management
Connector Development
Plugin Development
Application Onboarding
Unix/Linux Administration
Tomcat 9.0
ITIL
Java
BeanShell
PowerShell
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

SailPoint IdentityIQ
Identity and Access Management
Identity Governance and Administration
Incident Management
Problem Management
ITIL
Production Support
Root Cause Analysis
Access Requests
Provisioning
Role Management
User Lifecycle Management
Connectors
Plugins
Application Onboarding
Unix/Linux
Tomcat 9.0
Java
BeanShell
PowerShell
SailPoint IdentityIQ Professional Certification
Managed Services
On-Call Support
Customer Support
Cross-Functional Collaboration

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