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Added 3 mins ago
TS
Operations Supervisor, Commercial Property
TalentSphere Staffing Solutions
AB · Edmonton, AB
- Full-time
Maintain strong working relationships with tenants and provide a high level of service while addressing operational concerns.
Added 35 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 35 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 35 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 35 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Halifax, NS
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 36 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 36 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 36 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 36 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 36 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 36 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 36 mins ago
V
Warehouse Associate - Edmonton, AB (On-Site)
Victaulic
AB · Alberta
- Full-time
We engineer change for a more stable and sustainable world.
Added 47 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 47 mins ago
SS
Azure Infrastructure Engineer
Sonata Software North America Inc.
Toronto, ON
- Full-time
Azure Security Engineer Associate; Azure Administrator Associate) Candidates must be able to work independently.
Added 47 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 1 hour ago
EN
Pipeline Integrity Technician
Echo NDE
AB · Edmonton, AB
- Full-time
Organize and report inspection results & communicate results to the responsible engineer.
Added 1 hour ago
RE
Software Engineer UI
Respawn Entertainment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across…
Added 2 hours ago
JW
Software Engineer, Web3 Backend
Jobs Web3
Toronto, ON
- Full-time
As a Software Engineer, you’ll build and own backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet offerings. You’ll develop…
Added 2 hours ago
Research Associate - Astrophotonic Instrumentation
National Research Council Canada
Victoria, BC
We are seeking an instrumentation scientist or engineer who will play a lead role in the development of new astronomical instrumentation based on fiber optic and photonic chip technologies.…
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Back-End Delivery Manager
Government of Alberta
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Added 3 hours ago
AI
React Native- Lead
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
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V
Site Reliability Engineer
VySystems
Montreal, QC
- Full-time
- Serve as a primary escalation point for complex tier-2/3 application incidents, using code-level debugging and root cause analysis to resolve issues.
Added 3 hours ago
L
Technical Support Engineer
Luxoft
Toronto, ON
- Contract
Added 3 hours ago
IAM Support Engineer – ETL & Data Modeling
KeyData Cyber
Toronto, ON
We are currently looking to hire an IAM Support Engineer – ETL & Data Modeling to join KeyData Cyber’s Managed Services team. In this role, you will provide Level 2 support for our…
Added 3 hours ago
C
Senior Software Engineer (Python / GenAI) – Markets Technology
Citi
Mississauga, ON
- Full-time
…management, and we are seeking an experienced Senior Python Engineer to sit at the center of that evolution. In this role, you will architect and scale robust backend systems, leveraging…

KeyData Cyber

Senior SailPoint Support Engineer

Toronto, ON, Canada

The base salary range for this position is CAD $74,000 – $90,000.

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Job details

Pay: The base salary range for this position is CAD $74,000 – $90,000.
Experience: 5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Posting language: English
Posted: Oct 7, 2026

Original job description

At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.

With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.

We deliver comprehensive solutions across IAM domains, including:

Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)
Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.

If you’re ready to grow your career alongside some of the industry’s best, come join us - you’re key to our success

We are currently looking to hire a Senior SailPoint IIQ Support Engineer to join KeyData Cyber's Managed Services team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating for our customers’ issues. This role requires you to work in a shift pattern or non-standard work hours as required depending on the project's needs. This may include weekend work.

About Our team:

The KeyData Cyber's Next-Gen Managed Services accelerates customers’ ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers - small and large businesses, educational institutions, and government agencies - see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future.

If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you!

Location: Canada

Employment Type: Full-Time, Onsite 5 days a week at our Toronto Office

Vacancy Status: Immediate Opening, this position is currently available, and hiring is underway.

Responsibilities

Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins.
Manage incidents & and problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues.
Collaborate with cross-functional teams; including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner.
Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis.
Respond promptly to critical incidents and participate in on-call rotations as required.
Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges.
Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications.
Enhance and customize existing connectors to optimize performance and functionality.

Minimum qualifications:

Bachelor’s degree in computer science, Information Technology, or related field.
5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Strong understanding of ITIL processes and their application in Identity and Access Management.
Ability to troubleshoot and resolve complex production issues efficiently.
Demonstrated experience in the development of plugins or connectors for SailPoint IIQ.
Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0.
Experience in ITIL Framework
Excellent communication and collaboration skills.

Preferred qualifications:

Certified SailPoint Identity IQ Professional.
Experience in managing the overall operations of SailPoint Identity IQ.
Experience with scripting languages (e.g., Java, Bean Shell, PowerShell)

Compensation:

The base salary range for this position is CAD $74,000 – $90,000. The final base salary offered will be determined based on the candidate’s experience, overall fit for the role, and expected ramp-up time. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. We regularly benchmark across positions, industries, sectors, and experience levels, ensuring our approach recognizes each person’s unique strengths, contributions, and the value they bring to the organization.

Why You’ll Love Working Here

At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.

Accessibility & Accommodations

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request.

Fraud Prevention & Identity Verification

We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.

Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.

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More about this job

Responsibilities

Manage and support SailPoint IdentityIQ operations, resolve and prevent production incidents, handle escalations, and participate in on-call support. Develop and enhance custom connectors and plugins, onboard applications, and collaborate with customer teams, architects, and infrastructure teams to resolve issues.

Requirements

Requires a bachelor’s degree in computer science, information technology, or a related field, plus at least five years of level 2 or 3 SailPoint IdentityIQ administration experience. Candidates should have strong ITIL knowledge, complex troubleshooting and connector or plugin development experience, and familiarity with Unix/Linux and Tomcat 9.0; SailPoint certification and scripting experience are preferred.

Skills

SailPoint IdentityIQ Administration
Incident Management
Problem Management
Production Troubleshooting
Root Cause Analysis
Identity and Access Management
Connector Development
Plugin Development
Application Onboarding
Unix/Linux Administration
Tomcat 9.0
ITIL
Java
BeanShell
PowerShell
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

SailPoint IdentityIQ
Identity and Access Management
Identity Governance and Administration
Incident Management
Problem Management
ITIL
Production Support
Root Cause Analysis
Access Requests
Provisioning
Role Management
User Lifecycle Management
Connectors
Plugins
Application Onboarding
Unix/Linux
Tomcat 9.0
Java
BeanShell
PowerShell
SailPoint IdentityIQ Professional Certification
Managed Services
On-Call Support
Customer Support
Cross-Functional Collaboration

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