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Added 33 mins ago
CM
Accounting Clerk/Receptionist
Canadian Mental Health Association BC Division
Vancouver, BC
- Full-time
…position provides support to managers, other employees, and office visitors by handling a variety of tasks to ensure that all interactions between the organization and others are positive…
Added 48 mins ago
IP
Account Coordinator - New Westminster, British Columbia, Canada
International Programs Group
New Westminster, BC
- Full-time
…work from either our Toronto, New Westminster, or Montreal office. This is a Hybrid…
Added 48 mins ago
RG
PROPERTY ADMINISTRATOR
Rank Group
Halifax, NS
- Full-time
Reduced summer hours (with full pay)! Office closes at 2pm every Friday all summer
Added 48 mins ago
Administrative Assistant
Nestle Operational Services Worldwide SA
Toronto, ON
Build strong contact network within Nestlé to ensure superior response to team requirements including collaborating with other Admin Assistants/Coordinators (including global and local)
Added 1 hour ago
MG
Business/Admin Temp.
Maplesoft Group, an SEB Company
Mississauga, ON
- Contract
Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
Added 1 hour ago
E
Administrative Assistant (Entry Level)
evertz.io
Burlington, ON
- Internship
…Administrative Assistant plays an essential role in supporting daily office operations and ensuring organizational processes run…
Added 1 hour ago
M
Key Account Specialist, Quarry Park
Mark's
Calgary, AB
- Full-time
Minimum 3 years of sales, admin, and/or customer service experience.
Added 1 hour ago
FC
Ops Agent Admin
FedEx Canada
Mirabel, QC
- Part-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.…
Added 1 hour ago
V
Business and Commercial Lending Coordinator (16-Month Contract)
Vancity
Vancouver, BC
- Full-time
This is a Full-time, Temporary role based at Vancity head office and will report directly to the Team Manager, Business and Commercial Banking Admin. While this position provides a hybrid…
Added 1 hour ago
TM
medical office assistant
Torrent Medical
Calgary, AB
- From $18 CAD / hour
- Full-time
- On-site
Added 2 hours ago
SH
Client Services Coordinator, PT
Spectrum Health Care
Toronto, ON
- $19 to $20 CAD / hour
- Part-time
We are hiring Part Time Client Services Coordinators to work at our Toronto office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service…
Added 2 hours ago
TC
office administrator
Thrive Collective
Chilliwack, BC
- $22 to $24 CAD / hour
- Part-time
- On-site
Added 2 hours ago
V
Business and Commercial Lending Coordinator (16-Month Contract)
Vancity
Vancouver, BC
- Full-time
This is a Full-time, Temporary role based at Vancity head office and will report directly to the Team Manager, Business and Commercial Banking Admin. While this position provides a hybrid…
Added 2 hours ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
We are seeking a reliable, organized, and proactive Office Administrator to join our team. Administrators are vital to the success of our business model, playing a key role in both internal…
Added 2 hours ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
…Administrative Assistant plays an essential role in supporting daily office operations and ensuring organizational processes run…
Added 3 hours ago
FF
Group Fitness Instructor
Fuse Fitness Studio
AB · Calgary, AB
- Part-time
Open to front desk coverage/admin support (optional)
Added 3 hours ago
AM
Building Manager
Alliance Maintenance Ltd.
North Vancouver, BC
- $22.5 CAD / hour
- Full-time
Handle admin tasks such as emails, amenity bookings, supply management, and incident reporting.
Added 4 hours ago
CT
Key Account Specialist, Quarry Park
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
Minimum 3 years of sales, admin, and/or customer service experience.
Added 4 hours ago
V
HR Intern - Brampton, ON (On-site)
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
…Manufacturing, Fabrication, Warehouse, Customer Care, and Sales Admin teams. This is an opportunity to build a well-rounded foundation in HR while contributing to programs that make a real…
Added 5 hours ago
CR
Inside sales and admin help for Automotive Auction
Canadian Remarketing Group Inc.
Calgary, AB
- Full-time
Proficiency with basic office software, CRM systems, and data entry; familiarity with online auction platforms is an asset.
Added 5 hours ago
TI
Operations Officer II
TekStaff IT Solutions
Mississauga, ON
- Contract
Previous admin work/ previous Ops officer work
Added 6 hours ago
E
Administrative Assistant (Entry Level)
Evertz
Burlington, ON
- Full-time
…Administrative Assistant plays an essential role in supporting daily office operations and ensuring organizational processes run…
Added 6 hours ago
E
Office Administrator (Entry Level)
Evertz
Burlington, ON
- Full-time
We are seeking a reliable, organized, and proactive Office Administrator to join our team. Administrators are vital to the success of our business model, playing a key role in both internal…
Added 6 hours ago
AM
Tue to Sat Building Manager
Alliance Maintenance Ltd.
Richmond, BC
- $22.5 CAD / hour
- Full-time
Handle admin tasks such as emails, amenity bookings, supply management, and incident reporting.
Added 7 hours ago
CP
Junior Project Manager
CI Promotions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…showroom work that keeps deals moving, plus the day-to-day admin and operations work that keeps the business running, and as you learn how we work, you'll take on more responsibility across…

KeyData Cyber

Senior SailPoint Support Engineer

Toronto, ON, Canada

The base salary range for this position is CAD $74,000 – $90,000.

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Job details

Pay: The base salary range for this position is CAD $74,000 – $90,000.
Experience: 5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Posting language: English
Posted: Oct 7, 2026

Original job description

At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.

With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.

We deliver comprehensive solutions across IAM domains, including:

Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)
Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.

If you’re ready to grow your career alongside some of the industry’s best, come join us - you’re key to our success

We are currently looking to hire a Senior SailPoint IIQ Support Engineer to join KeyData Cyber's Managed Services team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating for our customers’ issues. This role requires you to work in a shift pattern or non-standard work hours as required depending on the project's needs. This may include weekend work.

About Our team:

The KeyData Cyber's Next-Gen Managed Services accelerates customers’ ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers - small and large businesses, educational institutions, and government agencies - see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future.

If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you!

Location: Canada

Employment Type: Full-Time, Onsite 5 days a week at our Toronto Office

Vacancy Status: Immediate Opening, this position is currently available, and hiring is underway.

Responsibilities

Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins.
Manage incidents & and problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues.
Collaborate with cross-functional teams; including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner.
Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis.
Respond promptly to critical incidents and participate in on-call rotations as required.
Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges.
Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications.
Enhance and customize existing connectors to optimize performance and functionality.

Minimum qualifications:

Bachelor’s degree in computer science, Information Technology, or related field.
5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Strong understanding of ITIL processes and their application in Identity and Access Management.
Ability to troubleshoot and resolve complex production issues efficiently.
Demonstrated experience in the development of plugins or connectors for SailPoint IIQ.
Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0.
Experience in ITIL Framework
Excellent communication and collaboration skills.

Preferred qualifications:

Certified SailPoint Identity IQ Professional.
Experience in managing the overall operations of SailPoint Identity IQ.
Experience with scripting languages (e.g., Java, Bean Shell, PowerShell)

Compensation:

The base salary range for this position is CAD $74,000 – $90,000. The final base salary offered will be determined based on the candidate’s experience, overall fit for the role, and expected ramp-up time. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. We regularly benchmark across positions, industries, sectors, and experience levels, ensuring our approach recognizes each person’s unique strengths, contributions, and the value they bring to the organization.

Why You’ll Love Working Here

At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.

Accessibility & Accommodations

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request.

Fraud Prevention & Identity Verification

We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.

Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.

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More about this job

Responsibilities

Manage and support SailPoint IdentityIQ operations, resolve and prevent production incidents, handle escalations, and participate in on-call support. Develop and enhance custom connectors and plugins, onboard applications, and collaborate with customer teams, architects, and infrastructure teams to resolve issues.

Requirements

Requires a bachelor’s degree in computer science, information technology, or a related field, plus at least five years of level 2 or 3 SailPoint IdentityIQ administration experience. Candidates should have strong ITIL knowledge, complex troubleshooting and connector or plugin development experience, and familiarity with Unix/Linux and Tomcat 9.0; SailPoint certification and scripting experience are preferred.

Skills

SailPoint IdentityIQ Administration
Incident Management
Problem Management
Production Troubleshooting
Root Cause Analysis
Identity and Access Management
Connector Development
Plugin Development
Application Onboarding
Unix/Linux Administration
Tomcat 9.0
ITIL
Java
BeanShell
PowerShell
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

SailPoint IdentityIQ
Identity and Access Management
Identity Governance and Administration
Incident Management
Problem Management
ITIL
Production Support
Root Cause Analysis
Access Requests
Provisioning
Role Management
User Lifecycle Management
Connectors
Plugins
Application Onboarding
Unix/Linux
Tomcat 9.0
Java
BeanShell
PowerShell
SailPoint IdentityIQ Professional Certification
Managed Services
On-Call Support
Customer Support
Cross-Functional Collaboration

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