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Added 10 mins ago
Project Planner
Alstom
Saint-Bruno, QC
As a Project Planner, you play a pivotal role in managing schedules and project performance. Your expertise in planning, analysis, and steering complex schedules enables you to ensure…
Added 25 mins ago
E
Senior Sub-System Design Engineer
Ericsson
Ottawa, ON
- Full-time
This role is well-suited for an experienced systems engineer with a strong interest in product development, system design, technical leadership, and cross-functional collaboration. You will…
Added 25 mins ago
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Forward Deployed Engineer
Leyton
Vancouver, BC · Greater Vancouver, BC
- €30,000 to €50,000 EUR / year
- Full-time
As a Forward Deployed Engineer, you will work directly with business teams across different countries to identify opportunities, design solutions, build prototypes, and deliver AI-powered…
Added 25 mins ago
PE
Field Engineer
PowerON Energy Solutions
Vancouver, BC
- Full-time
The Field Engineer supports design review, commissioning, and operational troubleshooting on bus depot, commercial fleet, and shore power electrification projects; a hands-on role spanning…
Added 25 mins ago
A
Intermediate-Senior Electrical Engineer (Minerals & Metals)
Ausenco
Vancouver, BC
- Full-time
…environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 26 offices in 15 countries, with projects in over…
Added 25 mins ago
TU
Research Engineer - Instrumentation
The University of British Columbia
Vancouver, BC
- $6,631.67 to $9,533.25 CAD / month
- Full-time
…quality. Responsible for the completion of assigned work or project objectives. Consequence of errors include damage to reputation, delay of project objectives and deliverables, damage to…
Added 25 mins ago
CG
Director, Operational Excellence & Process Engineering
Compass Group Canada
Mississauga, ON
- Full-time
Added 25 mins ago
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Senior Instrumentation & Control Engineer
Ausenco
Vancouver, BC
- Full-time
…environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 22 offices in 9 countries, with projects in over…
Added 26 mins ago
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production engineer
ADM
Windsor, ON
- $66,000 to $96,000 CAD / year
- Full-time
- On-site
Added 33 mins ago
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mechanical design engineer
Ventex / Alumavent
Alliston, ON
- $50,000 to $65,000 CAD / year
- Full-time
- On-site
…onto drawings. * Responsible for presenting drawing it to a project engineer. If the model is approved, designers may then finalize designs and sent prints to the production department. *…
Added 40 mins ago
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Jr. Process Control Engineer (EIT)
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
The B2Gold Back River Corp. owned Back River Project is a significant undertaking with contributions from both B2Gold Nunavut and valued Contractors. Although we appreciate your interest in…
Added 40 mins ago
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Geotechnical Engineer
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
Reporting to the Sr. Geotechnical Engineer, this position will be a fly in- fly out 3x3 rotation based in Nunavut, Canada.
Added 40 mins ago
SM
Civil Engineer, Intermediate - JP
Solaris MCI
Surrey, BC
- Full-time
…held engineering firms in British Columbia. Operating as the project execution arm of the iniem Group of Companies, Solaris MCI is one of five entities, including OgeeDev, Ensol Systems,…
Added 40 mins ago
MM
Continous Imrovement Engineer
Modine Manufacturing Company
Calgary, AB
- Full-time
The Continuous Improvement Engineer will play a critical role in driving operational excellence across manufacturing and service operations. This position focuses on identifying…
Added 55 mins ago
CB
Civil Utility - Heavy Equipment Operator
CapWest Build
Vancouver, BC
- Full-time
Operate vibratory drum compaction equipment to compact as per the Geotechnical Engineer's recommendations
Added 55 mins ago
CB
Coordinator, Capilano Energy
CapWest Build
Vancouver, BC
- Full-time
Registration as an Engineer-In-Training with EGBC would be considered an asset.
Added 55 mins ago
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Clean Utilities Lead
Sanofi
Toronto, ON
- Full-time
Drive capital investment in systems by submitting project requests as needed for improving performance or reducing cost for other groups in management of systems.
Added 1 hour ago
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Machinist
Emerson
Brantford, ON
- Full-time
Work with cylinder shop lead hand, manufacturing engineer and supervisor to safely solve machining tasks as they are presented.
Added 1 hour ago
ST
RF Engineer
Swiftlink Technologies
Richmond, BC
- $90,000 to $110,000 CAD / year
- Full-time
- On-site
RF Engineer* Engineering Department | Job Description Company: Swiftlink Technologies Inc. Employment Type: Full-time Location: Richmond, British Columbia, Canada Reports to: Director of…
Added 1 hour ago
Intermediate Project Manager
Babcock & Wilcox
Saint John, NB
B&W Canada is currently seeking a motivated individual to fill the role in its construction business as an intermediate Project Manager/Project Engineer.
Added 1 hour ago
GS
Intermediate/Senior Structural Engineer
Grade Separation Systems
Toronto, ON
- Full-time
Art Engineering Inc. (AEI) is currently seeking an Intermediate or Senior Structural Engineer join our growing team in Toronto, Ontario. The successful candidate will fulfill the role of an…
Added 1 hour ago
HA
Senior Embedded Software Engineer
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Horizon is seeking an open, enthusiastic Senior Embedded Software Engineer. Your role involves designing, developing and maintaining the embedded software that runs on our platform,…
Added 1 hour ago
HA
Senior Embedded DevOps and Software Verification Engineer
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Horizon is seeking an open, enthusiastic Senior Embedded DevOps and Software Verification Engineer. Your role involves developing, maintaining and applying the engineering infrastructure…
Added 1 hour ago
TM
Sales Engineer
Technical Management Group Ltd. (TMG)
Toronto, ON
- Full-time
This role will appeal to a collaborative individual with a broad interest in and exposure to project planning, proposal development, and business development across the mining, energy, and…
Added 1 hour ago
A
LOTO Manager
AtkinsRéalis
Toronto, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…

KeyData Cyber

Senior SailPoint Support Engineer

Toronto, ON, Canada

The base salary range for this position is CAD $74,000 – $90,000.

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Job details

Pay: The base salary range for this position is CAD $74,000 – $90,000.
Experience: 5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Posting language: English
Posted: Oct 7, 2026

Original job description

At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.

With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.

We deliver comprehensive solutions across IAM domains, including:

Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)
Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.

If you’re ready to grow your career alongside some of the industry’s best, come join us - you’re key to our success

We are currently looking to hire a Senior SailPoint IIQ Support Engineer to join KeyData Cyber's Managed Services team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating for our customers’ issues. This role requires you to work in a shift pattern or non-standard work hours as required depending on the project's needs. This may include weekend work.

About Our team:

The KeyData Cyber's Next-Gen Managed Services accelerates customers’ ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers - small and large businesses, educational institutions, and government agencies - see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future.

If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you!

Location: Canada

Employment Type: Full-Time, Onsite 5 days a week at our Toronto Office

Vacancy Status: Immediate Opening, this position is currently available, and hiring is underway.

Responsibilities

Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins.
Manage incidents & and problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues.
Collaborate with cross-functional teams; including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner.
Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis.
Respond promptly to critical incidents and participate in on-call rotations as required.
Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges.
Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications.
Enhance and customize existing connectors to optimize performance and functionality.

Minimum qualifications:

Bachelor’s degree in computer science, Information Technology, or related field.
5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Strong understanding of ITIL processes and their application in Identity and Access Management.
Ability to troubleshoot and resolve complex production issues efficiently.
Demonstrated experience in the development of plugins or connectors for SailPoint IIQ.
Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0.
Experience in ITIL Framework
Excellent communication and collaboration skills.

Preferred qualifications:

Certified SailPoint Identity IQ Professional.
Experience in managing the overall operations of SailPoint Identity IQ.
Experience with scripting languages (e.g., Java, Bean Shell, PowerShell)

Compensation:

The base salary range for this position is CAD $74,000 – $90,000. The final base salary offered will be determined based on the candidate’s experience, overall fit for the role, and expected ramp-up time. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. We regularly benchmark across positions, industries, sectors, and experience levels, ensuring our approach recognizes each person’s unique strengths, contributions, and the value they bring to the organization.

Why You’ll Love Working Here

At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.

Accessibility & Accommodations

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request.

Fraud Prevention & Identity Verification

We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.

Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.

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More about this job

Responsibilities

Manage and support SailPoint IdentityIQ operations, resolve and prevent production incidents, handle escalations, and participate in on-call support. Develop and enhance custom connectors and plugins, onboard applications, and collaborate with customer teams, architects, and infrastructure teams to resolve issues.

Requirements

Requires a bachelor’s degree in computer science, information technology, or a related field, plus at least five years of level 2 or 3 SailPoint IdentityIQ administration experience. Candidates should have strong ITIL knowledge, complex troubleshooting and connector or plugin development experience, and familiarity with Unix/Linux and Tomcat 9.0; SailPoint certification and scripting experience are preferred.

Skills

SailPoint IdentityIQ Administration
Incident Management
Problem Management
Production Troubleshooting
Root Cause Analysis
Identity and Access Management
Connector Development
Plugin Development
Application Onboarding
Unix/Linux Administration
Tomcat 9.0
ITIL
Java
BeanShell
PowerShell
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

SailPoint IdentityIQ
Identity and Access Management
Identity Governance and Administration
Incident Management
Problem Management
ITIL
Production Support
Root Cause Analysis
Access Requests
Provisioning
Role Management
User Lifecycle Management
Connectors
Plugins
Application Onboarding
Unix/Linux
Tomcat 9.0
Java
BeanShell
PowerShell
SailPoint IdentityIQ Professional Certification
Managed Services
On-Call Support
Customer Support
Cross-Functional Collaboration

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