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Added 15 mins ago
B
Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
We are looking for a highly skilled DevOps/Site Reliability Engineer (SRE) to join one of our high-performing, mission-critical technology teams. This role offers the opportunity to work on…
Added 15 mins ago
A
Senior Machine Learning Engineer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for an exceptional Machine Learning Engineer to design, build, operationalize, and scale production-grade AI/ML and Agentic AI systems at Autodesk For Go-to-market…
Added 29 mins ago
KG
Enterprise Security Architect - Senior Security Engineer
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
Role : Enterprise Security Architect - Senior Security Engineer
Added 29 mins ago
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Senior Product Engineer II - Backend
Docebo
Toronto, ON
- $123,400 to $164,500 CAD / year
- Full-time
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 29 mins ago
AA
Software Verification Engineer
Aviya Aerospace Systems
Mississauga, ON
- $67,000 to $97,000 CAD / year
- Full-time
…applications. Aviya provides expertise in program management, systems, software, mechanical, and hardware engineering to many of the top-tier Aerospace and Defense Contractors. We have…
Added 30 mins ago
Dev Ops Engineer (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for a DevOps Engineer Student who is interested in learning how modern technology platforms are built, delivered, and supported within a large enterprise environment.
Added 30 mins ago
Forward Deployed Engineer, Application & Infrastructure - Technology Strategy & Transformation
EY
Toronto, ON
Build and improve CI/CD pipelines, automated testing, security scanning, release processes, and software-delivery controls.
Added 30 mins ago
Forward Deployed Engineer, AI - Technology Strategy & Transformation
EY
Toronto, ON
1-5 years of experience in AI engineering, software engineering, application development, technology consulting, or related delivery roles, including relevant co-op or internship experience.
Added 30 mins ago
Stationary Engineer - Class 4B
Recrute Action
Longueuil, QC
Investigate situations that may affect the safety and security of facilities and personnel.
Added 30 mins ago
Q
Power Systems Engineer III
Qualus
Bolton, ON
- Full-time
Power your future with Qualus as a Power Systems Engineer III. The Engineer III is responsible for providing technical and engineering support for field work, and office work performing…
Added 30 mins ago
Digital Engineer
Alstom
Saint-Bruno, QC
Could you be the full-time Digital Engineer in Saint Bruno we’re looking for?
Added 43 mins ago
A
Intermediate Instrumentation Control and Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
This position is ideal for an engineer who enjoys combining electrical design, instrumentation, automation, software development, testing, and hands-on field execution while contributing to…
Added 43 mins ago
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Software Engineer
RBC
Toronto, ON
- Full-time
Provide technical leadership and mentorship, ensuring adherence to best practices, security standards, and performance benchmarks
Added 44 mins ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 44 mins ago
CE
Network Engineer
Capgemini Engineering
Toronto, ON
- Full-time
…From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join…
Added 44 mins ago
MC
Platform Engineer - Azure (35991)
Myticas Consulting
Canada
- Contract
Experience in regulated or security-conscious environments is an asset.
Added 44 mins ago
EI
QUALITY & PROCESS LEAD
EMERES INC.
Montreal, QC
- Full-time
Lead and grow the QA engineering function, including QA Engineers/SDETs (Software Development Engineer in Test).
Added 44 mins ago
CL
Embedded Software Engineer
Current Lighting
Montreal, QC
- Full-time
Current Lighting is seeking an Sr Embedded Firmware Engineer to join our progressive and dynamic fast-paced enterprise and device controls automations team. These are exciting times - our…
Added 56 mins ago
TE
Engineer
TC Energy
Calgary, AB
- Full-time
The Safety and Technical Services US Class / HCA team is seeking an Engineer or Technologist to join our team and be part of a high-performing group of engineers, technologists, and…
Added 59 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 59 mins ago
V
Embedded Software Engineer
V2Soft
Windsor, ON
- Contract
Job Title: Powertrain / Propulsion Controls Software Engineer – AUTOSAR / C++
Added 59 mins ago
EI
DEVOPS & CLOUD INFRASTRUCTURE LEAD
EMERES INC.
Montreal, QC
- Full-time
We are a public safety software company based in Montreal, Canada, with a particular focus on Computer Aided Dispatch and 911 technology. Our close knit and highly experience team has…
Added 59 mins ago
RI
Data Engineer
Rivago Infotech Inc
Toronto, ON
- Contract
Role : Azure Data Engineer with Databricks Expertise
Added 59 mins ago
EI
DevOps Engineer
EMERES INC.
Montreal, QC
- Full-time
We are a public safety software company based in Montreal, Canada, with a particular focus on Computer Aided Dispatch and 911 technology. Our close knit and highly experience team has…
Added 1 hour ago
PA
Channel Solution Consultant 2
Palo Alto Networks
Toronto, ON · Office - Canada - Toronto
- Full-time
As a Palo Alto Networks Channel Systems Engineer, you are a critical part of the sales team; it is your responsibility to build solutions and enable the partner, work with the partner to…

KeyData Cyber

Senior SailPoint Support Engineer

Toronto, ON, Canada

The base salary range for this position is CAD $74,000 – $90,000.

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Job details

Pay: The base salary range for this position is CAD $74,000 – $90,000.
Experience: 5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Posting language: English
Posted: Oct 7, 2026

Original job description

At KeyData Cyber, we’re shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.

With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.

We deliver comprehensive solutions across IAM domains, including:

Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)
Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.

If you’re ready to grow your career alongside some of the industry’s best, come join us - you’re key to our success

We are currently looking to hire a Senior SailPoint IIQ Support Engineer to join KeyData Cyber's Managed Services team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating for our customers’ issues. This role requires you to work in a shift pattern or non-standard work hours as required depending on the project's needs. This may include weekend work.

About Our team:

The KeyData Cyber's Next-Gen Managed Services accelerates customers’ ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers - small and large businesses, educational institutions, and government agencies - see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future.

If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you!

Location: Canada

Employment Type: Full-Time, Onsite 5 days a week at our Toronto Office

Vacancy Status: Immediate Opening, this position is currently available, and hiring is underway.

Responsibilities

Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins.
Manage incidents & and problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues.
Collaborate with cross-functional teams; including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner.
Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis.
Respond promptly to critical incidents and participate in on-call rotations as required.
Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges.
Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications.
Enhance and customize existing connectors to optimize performance and functionality.

Minimum qualifications:

Bachelor’s degree in computer science, Information Technology, or related field.
5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Strong understanding of ITIL processes and their application in Identity and Access Management.
Ability to troubleshoot and resolve complex production issues efficiently.
Demonstrated experience in the development of plugins or connectors for SailPoint IIQ.
Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0.
Experience in ITIL Framework
Excellent communication and collaboration skills.

Preferred qualifications:

Certified SailPoint Identity IQ Professional.
Experience in managing the overall operations of SailPoint Identity IQ.
Experience with scripting languages (e.g., Java, Bean Shell, PowerShell)

Compensation:

The base salary range for this position is CAD $74,000 – $90,000. The final base salary offered will be determined based on the candidate’s experience, overall fit for the role, and expected ramp-up time. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. We regularly benchmark across positions, industries, sectors, and experience levels, ensuring our approach recognizes each person’s unique strengths, contributions, and the value they bring to the organization.

Why You’ll Love Working Here

At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.

Accessibility & Accommodations

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request.

Fraud Prevention & Identity Verification

We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.

Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.

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More about this job

Responsibilities

Manage and support SailPoint IdentityIQ operations, resolve and prevent production incidents, handle escalations, and participate in on-call support. Develop and enhance custom connectors and plugins, onboard applications, and collaborate with customer teams, architects, and infrastructure teams to resolve issues.

Requirements

Requires a bachelor’s degree in computer science, information technology, or a related field, plus at least five years of level 2 or 3 SailPoint IdentityIQ administration experience. Candidates should have strong ITIL knowledge, complex troubleshooting and connector or plugin development experience, and familiarity with Unix/Linux and Tomcat 9.0; SailPoint certification and scripting experience are preferred.

Skills

SailPoint IdentityIQ Administration
Incident Management
Problem Management
Production Troubleshooting
Root Cause Analysis
Identity and Access Management
Connector Development
Plugin Development
Application Onboarding
Unix/Linux Administration
Tomcat 9.0
ITIL
Java
BeanShell
PowerShell
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

SailPoint IdentityIQ
Identity and Access Management
Identity Governance and Administration
Incident Management
Problem Management
ITIL
Production Support
Root Cause Analysis
Access Requests
Provisioning
Role Management
User Lifecycle Management
Connectors
Plugins
Application Onboarding
Unix/Linux
Tomcat 9.0
Java
BeanShell
PowerShell
SailPoint IdentityIQ Professional Certification
Managed Services
On-Call Support
Customer Support
Cross-Functional Collaboration

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