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Added 12 mins ago
LO
Licensed Optician Part Time-Edmonton, AB Clearly by ForEyes
Luxottica of America, Inc.
Edmonton, AB
- Part-time
…to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to…
Added 12 mins ago
RE
Warehouse Associate
Rush Enterprises
Mississauga, ON
- Full-time
…industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 22 locations in Ontario and almost 800 employees and growing, we…
Added 12 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Vaughan Mills
Groupe Dynamite, Inc Garage
Vaughan, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 12 mins ago
GD
DYNAMITE - Sales Associate PT - Devonshire Mall
Groupe Dynamite, Inc Garage
Windsor, ON
- Part-time
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…
Added 56 mins ago
LC
Beauty Specialist, Hourly Full Time Flexible Shifts
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New Glasgow, NS
- Full-time
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Added 56 mins ago
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Merchandiser, Hourly Part Time Flexible Shifts
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- Part-time
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Added 56 mins ago
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Beauty Specialist, Hourly Part Time Flexible Shifts
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- Part-time
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Added 56 mins ago
S
Associate Brand Manager - Intern
SoTalent
ON · Ontario, Canada
- $34,000 to $49,450 CAD / year
- Internship
Associate Brand Manager Intern – Consumer Marketing
Added 56 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
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- Part-time
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Added 56 mins ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
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Added 56 mins ago
LC
Merchandiser, Hourly Full Time Day
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St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
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Added 1 hour ago
FC
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- Part-time
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Added 1 hour ago
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Sales Associate - PT
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Slave Lake, AB
- $15.1 to $15.95 USD / hour
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Drive sales in the furniture, technology and supplies areas of the store.
Added 1 hour ago
PR
Royal Canin Pet Ambassador – EVENT
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Halifax, NS
- Internship
…significant pet client to increase brand awareness and elevate sales. Come join our team of elite Pet Ambassadors in a fun, pet-driven…
Added 1 hour ago
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(CAN) Overnight Associate
Walmart
Calgary, AB
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
W
(CAN) PT General Merchandise Associate
Walmart
Brooks, AB
- Part-time
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Added 1 hour ago
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(CAN) Grocery Associate
Walmart
Leduc, AB
- Part-time
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by…
Added 1 hour ago
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(CAN) General Merchandise Associate
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Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 1 hour ago
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(CAN) General Merchandise Associate - Part time Hillside
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Added 2 hours ago
LJ
Salesperson
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Added 2 hours ago
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Seasonal Retail Sales Associate - Toronto Dominion Square
Banana Republic
Calgary, AB
- Part-time
Support sales floor, fitting room, cash wrap, back of house, as required.
Added 2 hours ago
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Retail Sales Associate - Market Mall
Gap
Calgary, AB
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Support multiple areas of the store including: sales floor, fitting room, cash wrap, back of house, as required.
Added 3 hours ago
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Seasonal Associate
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- Full-time
Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
Added 3 hours ago
VS
Selling Associate-Metropolis at Metrotown VS
Victoria’s Secret & Co.
Burnaby, BC
- Full-time
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Added 3 hours ago
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Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
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Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Keystone Pacific Property Management

Client Experience Associate

ON, Canada
Ontario, Canada, Canada

$20.00 - $21.00 hourly · Full-time

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Job details

Pay: $20.00 - $21.00 hourly
Job type: Full-time
Apply by: Nov 6, 2026
Education: High school diploma
Experience: 1-2 years of experience working in a Customer Service role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Type

Full-time

Description

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.

We have an excellent opening for a Client Experience Associate to join our amazing environment with an opportunity for continuous growth and development. For more information, please read below!

Summary: The CX Associate is responsible for attending to the needs of the client by performing exceptional customer service for the Client Experience Center (CXC). Provides telephone coverage, responds to customer service requests, and completes administrative duties. Provides support in at least one trained skill the CX Associate supports (e.g., General Community, Architectural, Escrow, or Billing).

Why Join Keystone?

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.

As a member of our team, your talents will be nurtured and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon.

We provide an environment for people that nurtures leadership and promotes personal success and reward those who exceed expectations. We foster a culture of open feedback and continuous growth.

We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer

Competitive Salary
Work-Life Balance
Opportunities for career growth
Training and mentorship from successful leaders in the HOA industry
Cell Phone Stipend
Mileage Reimbursement
Medical, Dental, and Vision
Flexible Spending Account
Pet Insurance
Pre-Paid Legal
Employer Paid Basic Life/AD&D Insurance
Voluntary Life and Short-Term Disability Insurance
Free Employee Assistance Program
401(k) Retirement plan with Company Match
Financial and Health/Wellness Education
Bereavement and Mandated Leave of Absence Applicable
Paid Time Off (PTO)
12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Schedule

In office Monday - Friday from 8:00 am - 5:00 pm

Essential Job Duties And Responsibilities

Respond to routine customer service requests (phone, email, chat) in a timely manner for assigned skills.
Performance of administrative duties.
Initiates service requests per procedures and enters information in appropriate system(s), e.g. CCaaS and HOA management software.
Follows up on assigned interactions.
Completes assigned administrative duties.
Suggests updates to knowledge content.
Execute compliance letters at the request of the Manager.
Assist team members with the preparation and execution of required annual mailings.
Transcribe and type documents and letters as required.
Maintain keys, gate openers, parking permits, clubhouse rental applications, etc.
Update and generate all required association and management reports.
Practices and adheres to Keystone’s Core Values, Mission, and Vision.
Any additional job duties as required by the supervisor.

Requirements

Qualification Requirements:

Excellent customer service skills.
Ability to respond in an urgent manner, close the loop, and be an ambassador for the company.
Ability to work under tight deadlines and consistently meet deadlines.
Exhibit professionalism and demeanor at all times.
Ability to manage challenging client interactions in an effective manner.
Demonstrate effective verbal and written communication and listening skills.
Demonstrate strong problem-solving abilities.
Must be proficient with computer programs, including Word, Outlook, and Excel.
Demonstrate organizational skills and ability to independently prioritize daily workload.
Must work effectively with co-workers and clients.
Excellent interpersonal skills.
Verifiable references.
Able to pass a background check.

Education And/or Experience

1-2 years of experience working in a Customer Service role.
Bachelor’s Degree preferred.
High School Diploma or GED required.

Work Environment

The work environment and physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Exhibit professionalism, professional attire, and demeanor at all times.
Ability to drive to communities.
Ability to sit, stand, and operate business equipment.
Typical office environment with low-level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to hr@keystonepacific.com for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the online application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background and MVR Check.

Salary Description

$20.00 - $21.00 hourly

Apply About employer

More about this job

Responsibilities

Respond to customer requests by phone, email, and chat, provide support in assigned service areas, initiate and follow up on service requests, and complete administrative tasks. Prepare compliance letters and annual mailings, maintain community-related items and records, generate reports, and contribute to updates to customer service knowledge content.

Requirements

Requires a high school diploma or GED and 1–2 years of customer service experience; a bachelor’s degree is preferred. Candidates should have strong customer service, communication, listening, problem-solving, organization, and prioritization skills, be proficient in Word, Outlook, and Excel, and pass background and motor vehicle record checks.

Skills

Customer Service
Verbal Communication
Written Communication
Active Listening
Problem-Solving
Client Interaction
Time Management
Deadline Management
Organization
Workload Prioritization
Administrative Support
Data Entry
Microsoft Word
Microsoft Outlook
Microsoft Excel
Report Generation

Benefits

Competitive Salary
Work-Life Balance
Career Growth Opportunities
Training And Mentorship
Cell Phone Stipend
Mileage Reimbursement
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
Pet Insurance
Prepaid Legal Services
Basic Life And AD&D Insurance
Voluntary Life Insurance
Short-Term Disability Insurance
Employee Assistance Program
401(k) Retirement Plan With Company Match
Financial And Health Education
Bereavement Leave
Paid Time Off
12 Paid Holidays

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Client Experience Center
Property Management
Homeowners Associations
Community Management
General Community Support
Architectural Support
Escrow
Billing
Telephone Coverage
Email Support
Chat Support
Service Requests
Administrative Duties
Compliance Letters
Annual Mailings
Association Reports
HOA Management Software
CCaaS
Microsoft Word
Microsoft Outlook
Microsoft Excel
Customer Interaction Follow-Up
Knowledge Content
Background Check
Motor Vehicle Record Check

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