Chef d'équipe en Automatisation AQ / QA Automation Lead
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Keywords Studios is looking for a QA Automation Lead to support WB Games' automation efforts across console and mobile project teams. This hybrid role combines day-to-day leadership, automation operations, technical troubleshooting, and hands-on support for analysts building and maintaining automated tests. The QA Automation Lead will guide the review of automation results, triage escalated failures, support intake decisions, coach automation analysts, and help ensure automation work delivers clear, actionable value to QA and development partners.
What You'll Do
- Oversee daily automation result reviews and step in directly when needed to keep scheduled runs moving
- Triage escalated or unclear failures by identifying likely causes across scripts, tools, platforms, devices, environments, game builds, reporting, or game-side issues
- Ensure failures are routed to the right owner with clear evidence, appropriate follow-up, and a recorded outcome
- Lead automation intake and lifecycle reviews, confirming each request has a clear goal, acceptance criteria, and a named spec owner before work begins
- Use dashboards and automation results to assess automation health, recurring failures, flakiness, usage, and upkeep cost
- Recommend whether automation should start, continue, pause, or retire based on current evidence and project priorities
- Plan, assign, coach, and support Keywords automation analysts, including an analyst embedded with a mobile team using AI-assisted testing tools
- Review analyst automation work before code review, provide guidance on design and standards, and contribute development work when operating duties allow
- Maintain runbooks, triage guides, intake guidance, escalation paths, and onboarding material
Required Experience
What We're Looking For
- 4+ years in game QA, test automation, or tools development, including hands-on experience running, debugging, maintaining, or building automated tests on Unreal Engine or Unity projects
- Experience in a QA lead or similar role, including planning work, mentoring others, and communicating status, risks, and trade-offs
- Experience owning a daily operational process such as build verification, automation review, or incident triage
Skills And Knowledge
- Ability to write, review, and debug Python automation code, including object-oriented design
- Comfort working with PC, console, and mobile SDKs or dev kits, including build installation, kit tools, and device or kit troubleshooting
- Strong understanding of QA workflows, test passes, regression testing, bug lifecycles, milestone support, and in-game debug processes
- Ability to read logs, interpret automation dashboards such as Grafana, and communicate findings clearly
- Working knowledge of Jira, Kanban, and planning across concurrent projects with changing priorities
- Strong coaching, onboarding, written communication, and spoken communication skills in English
Nice to Have
- C++, Unreal Blueprints, Verse, PowerShell, SQL, REST APIs, JSON, CSV, or command-line tools
- Experience with CI or build systems such as TeamCity or Jenkins, Perforce, automation scheduling, dashboards, alerts, or console automation rigs
- Experience with AI-assisted testing, agent-based mobile testing, game telemetry, or QA tooling
- Diploma, certificate, or equivalent experience in Computer Science, Software Engineering, or a related field
What Success Looks Like
- Automation runs are reviewed consistently and failures are classified quickly and accurately
- Issues reach the right owner with useful evidence and clear recorded outcomes
- Automation requests receive clear decisions based on goals, acceptance criteria, ownership, and current health data
- Automation analysts receive practical coaching, clear priorities, and reliable day-to-day support
Other
- This is a hybrid role, with on-site work expected two days per week.
- Management reserves the right to add or change duties and job requirements at any time
- Rémunération concurrentielle
- Programme d'aide aux employés (PAE)
- Avantages de retraite (REER)
- Partenariats avec la STM (entre autres)
Keywords International is committed to upholding a clearly defined equal opportunity policy. We strive to create a work environment that ensures equal opportunities for all employees and prospective candidates.
Role Information: FR, EN
Studio: Keywords Studios
Location: Canada, Quebec, Montreal
Area of Work: QA Testing Services,
Service: Globalize
Employment Type: Full-time, Contractor
Working Pattern: Hybrid
Read the full bilingual original
_________
Keywords Studios is looking for a QA Automation Lead to support WB Games' automation efforts across console and mobile project teams. This hybrid role combines day-to-day leadership, automation operations, technical troubleshooting, and hands-on support for analysts building and maintaining automated tests. The QA Automation Lead will guide the review of automation results, triage escalated failures, support intake decisions, coach automation analysts, and help ensure automation work delivers clear, actionable value to QA and development partners.
Requirements
Ce que vous ferez
- Superviser les revues quotidiennes des résultats d'automatisation et intervenir directement au besoin afin de maintenir le bon déroulement des exécutions planifiées
- Trier les échecs escaladés ou ambigus en identifiant les causes probables liées aux scripts, outils, plateformes, appareils, environnements, builds de jeu, rapports ou problèmes côté jeu
- S'assurer que les échecs sont dirigés vers le bon responsable avec des preuves claires, un suivi approprié et un résultat consigné
- Diriger les revues d'admission et de cycle de vie de l'automatisation, en confirmant que chaque demande comporte un objectif clair, des critères d'acceptation et un responsable de spécification désigné avant le début des travaux
- Utiliser les tableaux de bord et les résultats d'automatisation pour évaluer la santé de l'automatisation, les échecs récurrents, l'instabilité, l'utilisation et les coûts d'entretien
- Recommander si l'automatisation doit être lancée, poursuivie, mise en pause ou retirée selon les données actuelles et les priorités du projet
- Planifier, assigner, encadrer et soutenir les analystes en automatisation de Keywords, y compris un analyste intégré à une équipe mobile utilisant des outils de test assistés par IA
- Réviser le travail d'automatisation des analystes avant la revue de code, fournir des conseils sur la conception et les standards, et contribuer au développement lorsque les responsabilités opérationnelles le permettent
- Maintenir les runbooks, guides de triage, consignes d'admission, chemins d'escalade et matériel d'intégration
Expérience requise
- 4 ans ou plus d'expérience en QA de jeux, automatisation de tests ou développement d'outils, incluant une expérience pratique dans l'exécution, le débogage, la maintenance ou la création de tests automatisés sur des projets Unreal Engine ou Unity
- Expérience dans un rôle de chef QA ou similaire, incluant la planification du travail, le mentorat et la communication de l'état d'avancement, des risques et des compromis
- Expérience à titre de responsable d'un processus opérationnel quotidien, comme la vérification de builds, la revue d'automatisation ou le triage d'incidents
- Capacité à écrire, réviser et déboguer du code d'automatisation Python, incluant la conception orientée objet
- Aisance avec les SDK ou kits de développement PC, console et mobile, incluant l'installation de builds, les outils de kits et le dépannage d'appareils ou de kits
- Solide compréhension des flux de travail QA, des passes de test, des tests de régression, des cycles de vie des bogues, du soutien aux jalons et des processus de débogage en jeu
- Capacité à lire des journaux, interpréter des tableaux de bord d'automatisation comme Grafana et communiquer clairement les constats
- Connaissance pratique de Jira, Kanban et de la planification sur plusieurs projets simultanés aux priorités changeantes
- Solides compétences en accompagnement, intégration, communication écrite et communication orale en anglais
- C++, Unreal Blueprints, Verse, PowerShell, SQL, API REST, JSON, CSV ou outils en ligne de commande
- Expérience avec des systèmes CI ou de build comme TeamCity ou Jenkins, Perforce, la planification de l'automatisation, les tableaux de bord, les alertes ou les bancs d'automatisation console
- Expérience avec les tests assistés par IA, les tests mobiles basés sur des agents, la télémétrie de jeu ou les outils QA
- Diplôme, certificat ou expérience équivalente en informatique, génie logiciel ou domaine connexe
- Les exécutions d'automatisation sont révisées de façon constante et les échecs sont classés rapidement et avec précision
- Les problèmes sont transmis au bon responsable avec des preuves utiles et des résultats clairement consignés
- Les demandes d'automatisation font l'objet de décisions claires fondées sur les objectifs, les critères d'acceptation, la propriété et les données de santé actuelles
- Les analystes en automatisation reçoivent un accompagnement pratique, des priorités claires et un soutien quotidien fiable
- Il s'agit d'un rôle hybride, avec une présence sur site prévue deux jours par semaine
- La direction se réserve le droit d'ajouter ou de modifier les tâches et exigences du poste à tout moment
What You'll Do
- Oversee daily automation result reviews and step in directly when needed to keep scheduled runs moving
- Triage escalated or unclear failures by identifying likely causes across scripts, tools, platforms, devices, environments, game builds, reporting, or game-side issues
- Ensure failures are routed to the right owner with clear evidence, appropriate follow-up, and a recorded outcome
- Lead automation intake and lifecycle reviews, confirming each request has a clear goal, acceptance criteria, and a named spec owner before work begins
- Use dashboards and automation results to assess automation health, recurring failures, flakiness, usage, and upkeep cost
- Recommend whether automation should start, continue, pause, or retire based on current evidence and project priorities
- Plan, assign, coach, and support Keywords automation analysts, including an analyst embedded with a mobile team using AI-assisted testing tools
- Review analyst automation work before code review, provide guidance on design and standards, and contribute development work when operating duties allow
- Maintain runbooks, triage guides, intake guidance, escalation paths, and onboarding material
What We're Looking For
- 4+ years in game QA, test automation, or tools development, including hands-on experience running, debugging, maintaining, or building automated tests on Unreal Engine or Unity projects
- Experience in a QA lead or similar role, including planning work, mentoring others, and communicating status, risks, and trade-offs
- Experience owning a daily operational process such as build verification, automation review, or incident triage
- Ability to write, review, and debug Python automation code, including object-oriented design
- Comfort working with PC, console, and mobile SDKs or dev kits, including build installation, kit tools, and device or kit troubleshooting
- Strong understanding of QA workflows, test passes, regression testing, bug lifecycles, milestone support, and in-game debug processes
- Ability to read logs, interpret automation dashboards such as Grafana, and communicate findings clearly
- Working knowledge of Jira, Kanban, and planning across concurrent projects with changing priorities
- Strong coaching, onboarding, written communication, and spoken communication skills in English
- C++, Unreal Blueprints, Verse, PowerShell, SQL, REST APIs, JSON, CSV, or command-line tools
- Experience with CI or build systems such as TeamCity or Jenkins, Perforce, automation scheduling, dashboards, alerts, or console automation rigs
- Experience with AI-assisted testing, agent-based mobile testing, game telemetry, or QA tooling
- Diploma, certificate, or equivalent experience in Computer Science, Software Engineering, or a related field
- Automation runs are reviewed consistently and failures are classified quickly and accurately
- Issues reach the right owner with useful evidence and clear recorded outcomes
- Automation requests receive clear decisions based on goals, acceptance criteria, ownership, and current health data
- Automation analysts receive practical coaching, clear priorities, and reliable day-to-day support
- This is a hybrid role, with on-site work expected two days per week.
- Management reserves the right to add or change duties and job requirements at any time
- Rémunération concurrentielle
- Programme d'aide aux employés (PAE)
- Avantages de retraite (REER)
- Partenariats avec la STM (entre autres)
- Webinaires, événements sociaux virtuels, formation en ligne, etc
____________
- Competitive compensation
- Employee Assistance Program (EAP)
- Retirement benefits (RRSP)
- Partnerships with the STM (among others)
- Webinars, virtual social events, online training, etc
Role Information: FR, EN
Studio: Keywords Studios
Location: Canada, Quebec, Montreal
Area of Work: QA Testing Services,
Service: Globalize
Employment Type: Full-time, Contractor
Working Pattern: Hybrid
More about this job
Responsibilities
Lead daily reviews of automation results, troubleshoot and triage failures, and ensure issues are routed to the appropriate owners with clear evidence and documented outcomes. Manage automation intake and lifecycle decisions, coach and review analysts’ work, and maintain operational guidance and onboarding materials.
Requirements
Requires at least four years of game QA, test automation, or tools development experience, including hands-on automated testing with Unreal Engine or Unity, plus experience leading QA work or daily operational processes. Candidates should be able to write and debug Python automation, work with PC, console, and mobile development kits, understand QA workflows, interpret logs and dashboards, and communicate effectively in English.
Skills
- QA Automation
- Python
- Object-Oriented Design
- Unreal Engine
- Unity
- Test Automation
- Failure Triage
- QA Workflows
- Regression Testing
- Grafana
- Jira
- Kanban
- Coaching and Mentoring
- PC, Console, and Mobile SDKs
- CI and Build Systems
- Perforce
Benefits
- Competitive Compensation
- Employee Assistance Program
- Retirement Benefits (RRSP)
- STM Partnerships
- Webinars
- Virtual Social Events
- Online Training
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Management & Leadership
Keywords
- QA Automation
- Game QA
- Test Automation
- Python
- Object-Oriented Design
- Unreal Engine
- Unity
- C++
- Unreal Blueprints
- Verse
- PowerShell
- SQL
- REST APIs
- JSON
- CSV
- Command-Line Tools
- TeamCity
- Jenkins
- Perforce
- Grafana
- Jira
- Kanban
- CI Systems
- Regression Testing
- Bug Lifecycle
- Console Testing
- Mobile Testing
- AI-Assisted Testing
- Game Telemetry
- Automation Dashboards