Jobs near Dorval, QC

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Added 2 mins ago
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Clinical Research Nurse - Occasional Pool
RI-MUHC | Research Institute of the MUHC | #rimuhc
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- Full-time
Added 2 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Added 2 mins ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
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Added 2 mins ago
CH
Associé (e) d'entrepôt- sur contrat-temporaire
Cardinal Health Canada
Dorval, QC
- Full-time
Added 2 mins ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Added 2 mins ago
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RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Postdoctoral Fellow - Surgical and Interventional Sciences
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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The individual must have recently been awarded (within 2 years) a PhD or equivalent
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Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 mins ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Added 2 mins ago
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Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Additional specifications: Must have access to a vehicle for travel required as part of the position
Added 2 mins ago
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Postdoctoral Fellow
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The individual must have recently been awarded (within 5 years) a PhD or equivalent
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Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 mins ago
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RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Added 2 mins ago
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Animal Care Worker - Part-time occasional
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Montreal, QC
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RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Added 2 mins ago
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Animal Health Technician - Part-time Occasional
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Montreal, QC
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Added 2 mins ago
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Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 mins ago
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Human Resources Advisor - Maternity leave replacement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Added 2 mins ago
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Clinical Research Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
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Added 2 mins ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time

Kezber

Technical Support Technician

Brossard, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: Minimum of 3 to 5 years of experience in Level 2 or Level 3 technical support.
Posting language: English
Posted: Nov 10, 2026

Original job description

At Kezber, we believe the best solutions come from a deep understanding of our clients' needs and exceptional customer service. As a member of our technical support team, you will play an essential role in client satisfaction and retention. You will provide high-level technical assistance for our products and services, ensure efficient incident resolution, and contribute to the continuous improvement of our processes. You will work closely with the service desk team to deliver fast, accurate, and professional service.

This position is ideal for a curious, solution-oriented professional who wants to grow in a collaborative and challenging technology environment.

Job Description

In this role as a Technical Support Technician, reporting to the service desk manager, you will :

Provide high-quality support, including resolving technical issues related to Windows Server, Office 365, Hyper-V/VMware, and network and security solutions (firewalls, enterprise antivirus).
Diagnose and resolve complex incidents while maintaining rigorous follow-up with clients.
Contribute to deployment projects for modern solutions such as Azure and Microsoft Teams.
Take part in the continuous improvement of IT processes and help ensure data security.
Provide on-site technical support at client locations when required.
Attend virtual or in-person meetings, sometimes in the evening, and take part in occasional on-call duty on a rotating schedule.

Desired Profile

We are looking for a candidate with the following skills:

Technical Skills

Proven expertise in IT infrastructure management and networking.
Solid knowledge of Microsoft environments and tools (Windows Server, Office 365, Azure, etc.).
Relevant certifications (for example Microsoft, VMware, or SonicWALL) are an important asset.
Experience in an MSP (Managed Service Provider) environment is an asset.

Experience and qualifications

Minimum of 3 to 5 years of experience in Level 2 or Level 3 technical support.
Fluency in French (written, spoken, and comprehension) is essential. English is an asset, as some clients are English-speaking only.

Personal skills

Strong adaptability and autonomy to take on varied challenges.
Ability to provide excellent customer service, sometimes under pressure.
A valid driver's license and car is required for occasional travel.

What We Offer

An Engaging Work Environment:

Hybrid work.
Collaboration with an experienced and innovative team.
Access to a 24/7 virtual medical clinic, on-site gym, and social activities.

Compétitive Benefits:

5 weeks of vacation, flexible leave days, and a group insurance plan.
Ongoing training, paid certifications, and membership in professional associations.
Employee recognition programs, profit-sharing participation, and a clothing allowance.

Whe Join Kezber?

Joining Kezber means becoming part of a company recognized for its commitment to innovation, excellence, and employee well-being. Here, you will work with a dedicated team, collaborate with prestigious clients, and enjoy an environment that fosters both personal and professional growth.

Ready to take on the challenge? Apply today and contribute to a company that values expertise and employee well-being!

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide advanced technical support for infrastructure, Microsoft environments, virtualization, networking, and security solutions, diagnosing complex incidents and maintaining client follow-up. Contribute to Azure and Microsoft Teams deployments, improve IT processes and data security, and provide on-site support and occasional on-call coverage.

Requirements

Requires 3 to 5 years of Level 2 or Level 3 technical support experience, strong IT infrastructure and networking expertise, and solid knowledge of Microsoft environments and tools. French fluency and a valid driver's license with access to a car are essential; relevant certifications and MSP experience are assets, and English is an asset.

Skills

IT Infrastructure Management
Networking
Windows Server
Office 365
Azure
Hyper-V
VMware
Firewalls
Enterprise Antivirus
Incident Diagnosis and Resolution
Client Support
Data Security
IT Process Improvement
Microsoft Teams
Adaptability
Autonomy

Benefits

Hybrid Work
Virtual Medical Clinic
On-Site Gym
Social Activities
Five Weeks of Vacation
Flexible Leave Days
Group Insurance
Ongoing Training
Paid Certifications
Professional Association Membership
Employee Recognition Programs
Profit-Sharing
Clothing Allowance

Visa sponsorship

Not detected in the job text

Keywords

IT Services
Managed Service Provider
Technical Support
Level 2 Support
Level 3 Support
IT Infrastructure
Networking
Windows Server
Office 365
Microsoft Azure
Hyper-V
VMware
Firewalls
Enterprise Antivirus
SonicWALL
Microsoft Teams
Incident Resolution
IT Process Improvement
Data Security
Client Service
On-Site Support
On-Call Support
Microsoft Certifications
VMware Certifications
French Fluency

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Jobs near Dorval, QC