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Shift manager - fast food restaurant

  • North Bay, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Experience: 7 months to less than 1 year
Working hours
35 hours per week
Posting language
English
Posted

Original job description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • or equivalent experience

Work setting

  • Fast food outlet or concession
  • Restaurant

Tasks

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Establish work schedules

Supervision

  • 5-10 people

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player

Employment terms options

  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • On call
  • Day
  • Weekend
  • Overtime available

Health benefits

  • Dental plan
  • Health care plan

Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Applies hiring policies that discourage age discrimination

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
More about this job

Responsibilities

Supervise and coordinate staff preparing and portioning food, train employees in job duties and sanitation and safety procedures, and establish work schedules. Estimate ingredients and supplies, maintain records of stock, repairs, sales, and wastage, ensure food and service quality, and address customer complaints.

Requirements

Requires a secondary school graduation certificate and 7 months to less than 1 year of experience, or equivalent experience. The role involves supervising 5–10 people in a fast-paced, physically demanding environment and requires client focus, effective interpersonal and oral communication, flexibility, and teamwork.

Skills

  • Staff Supervision
  • Staff Training
  • Food Preparation Coordination
  • Sanitation Procedures
  • Safety Procedures
  • Inventory Estimation
  • Quality Control
  • Customer Complaint Resolution
  • Record Keeping
  • Work Scheduling
  • Client Focus
  • Interpersonal Communication
  • Oral Communication
  • Flexibility
  • Teamwork

Benefits

  • Dental Plan
  • Health Care Plan

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Fast Food
  • Restaurant
  • Food Preparation
  • Staff Supervision
  • Staff Training
  • Sanitation
  • Workplace Safety
  • Ingredient Estimation
  • Inventory
  • Quality Control
  • Customer Complaints
  • Record Keeping
  • Stock
  • Repairs
  • Sales
  • Wastage
  • Work Scheduling
  • Shift Management
  • Food Service

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