Jobs in Canada

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KFC

Digital Programming and Pricing Coordinator (6-month contract)

Vaughan, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: 2+ years of experience in digital menu programming, pricing, or digital operations.
Posting language: English
Posted: Nov 10, 2026

Original job description

This role is responsible for leading the digital programming and pricing execution for KFC Canada across own channels and third-party aggregators. The role ensures accurate menu configuration, pricing logic, and promotional execution while collaborating with cross-functional teams to optimize digital workflows and resolve technical issues. The position requires a strong understanding of POS systems, digital platforms, and operational processes to support seamless customer experiences and business growth.

Lead the setup, initial testing, and deployment of digital offers and menu configurations across KFC’s own channel and aggregator platforms.
Troubleshoot menu exclusions, modifier logic, and pricing discrepancies.
Manage national pricing structures and ensure accurate categorization across all digital platforms.
Ensure pricing logic is consistent and visible across Uber Eats, SkipTheDishes, DoorDash, and KFC.ca.
Coordinate MCR (Menu Change Request) and POS form submissions for digital promotions.
Oversee execution of seasonal and cultural campaigns including UAT readiness and go-live timelines.
Define and document digital menu workflows, timelines, and best practices.
Identify and resolve bottlenecks in digital programming and pricing workflows.
Collaborate with marketing, operations, tech support, and external vendors to ensure timely and accurate campaign launches.
Support franchisees and Level 2 support teams with urgent and non-urgent menu issues.
Work with POS programming lead to resolve POS injection failures and staged validation failures due to menu items and pricing on every other day's basis.

Education/Certifications
Required:
- Post-secondary education in Information Technology, Computer Systems, Business Information Systems, or a related field, or an equivalent combination of education and relevant experience.
Experience
This role must have…
- 2+ years of experience in digital menu programming, pricing, or digital operations.
- Strong understanding of POS systems, digital menu platforms, and content management systems.
- Familiarity with NCR Aloha and Oracle MICROS Simphony POS systems.
- Exceptional attention to detail and problem-solving skills.
- Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Excellent communication and collaboration skills across technical and non-technical teams.
- Experience with aggregator platforms and digital campaign execution is a strong asset.
- Flexible to work evenings, weekends, or holidays during key promotional windows.

Working Conditions

General work conditions
Meal and rest breaks in accordance with ESA
Access to workplace accommodations under the Human Rights Code
Safe working conditions, including policies for harassment and violence prevention
Access to necessary technology and equipment (laptop, software, etc.)
Work typically performed at a desk/computer workstation
Standard office environment (clean, well-lit, temperature-controlled)
Full-time hours
Job demands
Regular communication (in-person, virtual meetings, phone, email)
Occasional lifting of office materials (e.g., files or supplies) or other job-related materials up to 25 pounds / 11 kilograms
Requires extended periods of sitting and computer use
Travel

The expected total compensation range for this role is $58,000 to $74,000 CAD, inclusive of base salary and target annual performance bonus. Final compensation will be based on factors such as skills, experience, qualifications, and internal equity.

This role requires domestic and/or international travel 10% of the time.

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More about this job

Responsibilities

Lead digital menu programming, pricing, and promotional execution across KFC Canada’s owned channels and third-party aggregators, ensuring accurate configurations and consistent pricing. Coordinate campaign launches and testing, resolve menu and POS issues, and improve workflows in collaboration with marketing, operations, technical support, vendors, franchisees, and support teams.

Requirements

Requires post-secondary education in information technology, computer systems, business information systems, or a related field, or equivalent education and experience, plus at least two years of relevant experience. Candidates should understand POS and digital menu systems, including NCR Aloha and Oracle MICROS Simphony, and demonstrate strong problem-solving, communication, organization, and attention to detail.

Skills

Digital Menu Programming
Pricing Management
POS Systems
Digital Menu Platforms
Content Management Systems
NCR Aloha
Oracle MICROS Simphony
Aggregator Platforms
Digital Campaign Execution
Menu Configuration
Troubleshooting
UAT Coordination
Workflow Documentation
Problem-Solving
Cross-Functional Collaboration
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Digital Programming
Pricing
KFC Canada
POS Systems
NCR Aloha
Oracle MICROS Simphony
Digital Menu Platforms
Content Management Systems
Uber Eats
SkipTheDishes
DoorDash
KFC.ca
Menu Configuration
Menu Change Request
POS Forms
Digital Promotions
Seasonal Campaigns
Cultural Campaigns
User Acceptance Testing
UAT
POS Injection
Staged Validation
Aggregator Platforms
Franchisee Support
Digital Operations
Workflow Optimization
Pricing Logic
Menu Modifiers
Technical Troubleshooting

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Work requirements

Jobs in Canada