Bilingual Technical Trainer
- Mississauga, ON, Canada
Salary Range: $70,000 - $99,153 · Full-time
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Job details
- Pay
- Salary Range: $70,000 - $99,153
- Job type
- Full-time
- Apply by
- Experience
- 5 years minimum experience in the automotive repair/service field
- Posting language
- English
- Posted
Original job description
Kia Canada
General Summary
As a Bilingual Technical Trainer at Kia Canada, you will play a pivotal role in ensuring that our dealership network is equipped with the knowledge and skills necessary to provide outstanding service and support to our customers. You will be responsible for developing and delivering comprehensive technical training programs that cover all aspects of Kia vehicles, including diagnostics, repair procedures, and maintenance protocols. This position will be based out of our regional office in Montreal QC or head office in Mississauga ON.
Essential Duties And Responsibilities
General Summary
As a Bilingual Technical Trainer at Kia Canada, you will play a pivotal role in ensuring that our dealership network is equipped with the knowledge and skills necessary to provide outstanding service and support to our customers. You will be responsible for developing and delivering comprehensive technical training programs that cover all aspects of Kia vehicles, including diagnostics, repair procedures, and maintenance protocols. This position will be based out of our regional office in Montreal QC or head office in Mississauga ON.
Essential Duties And Responsibilities
- Develop and deliver engaging instructor-led technical training programs for dealership technicians in both French and English.
- Develop and deliver virtual instructor-led (VILT) new model technical and product training courses for dealership staff in both French and English.
- Develop and deliver technical “Bite-sized video” content in both French and English.
- Stay updated on the latest automotive technology trends and incorporate relevant information into training materials.
- Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with Kia Canada standards.
- Utilize a variety of training methods, including classroom instruction, hands-on workshops, videos and e-learning modules, to cater to different learning styles.
- Evaluate training effectiveness through assessments, surveys, and feedback mechanisms, and continuously improve training content and delivery methods.
- Provide ongoing support and coaching to dealership staff to reinforce learning and address any performance gaps.
- Maintain training facilities and equipment to ensure a conducive learning environment.
- Assist in the development of certification programs and competency assessments for dealership technicians.
- Collaborate with other KCA departments to gather feedback and improve course quality and dealer satisfaction.
- Represent Kia Canada at industry events and conferences to showcase our commitment to technical excellence and training.
- Fluently bilingual in both French and English
- 5 years minimum experience in the automotive repair/service field
- Previous experience in automotive technical training or technical trainer certification a strong asset
- In-depth knowledge of automotive systems, diagnostics, and repair procedures, with specific expertise in Kia vehicles preferred.
- Strong communication and presentation skills, with the ability to effectively convey complex technical concepts to diverse audiences.
- Excellent organizational and time management abilities, with the capacity to manage multiple projects simultaneously.
- Proficiency in Microsoft Office suite and other relevant training software applications.
- Experience with Adobe Photoshop and Illustrator is considered a strong asset
- Willingness to regularly travel domestically and occasionally to the U.S. and South Korea
- Valid driver's license and clean driving record.
- Post-secondary education in automotive technology or equivalent experience
- Salary Range: $70,000 - $99,153
- We operate as a lean and agile team, recognizing the value of each individual's contributions.
- Experience the excitement of a fast-paced and growing organization.
- Gain exposure and a deeper understanding of your function and the business.
- Benefit from employee development and educational offerings.
- Join a workplace that fosters a sense of belonging and family.
- Be a part of the team behind AJAC's Best Car of the Year award.
- Subsidized on-site company catered lunches and a hot beverage program.
- Employer-paid company health benefits, spending allowance, and RRSP matching program.
- Flexible work schedules and summer hours.
- Vehicle programs.
- Employee development programs and tuition reimbursement.
- SMART Casual Dress code.
- Employee lease and car purchase discounts; Friends of Kia discounts.
- On-site gym, ping-pong, basketball, and badminton court.
- Other company-provided perks.
More about this job
Responsibilities
Develop and deliver technical training for dealership staff in French and English through classroom instruction, hands-on workshops, virtual courses, videos, and e-learning. Evaluate and improve training, support and coach dealership staff, maintain training facilities, contribute to certification programs, and collaborate across departments and with subject matter experts.
Requirements
Fluency in French and English and at least five years of automotive repair or service experience are required, along with in-depth knowledge of automotive systems, diagnostics, and repair procedures. Post-secondary education in automotive technology or equivalent experience is required; technical training experience or certification, strong communication and organizational skills, relevant software proficiency, and willingness to travel are also sought.
Skills
- French-English Bilingual Communication
- Automotive Repair and Service
- Automotive Technical Training
- Automotive Diagnostics
- Vehicle Repair Procedures
- Instructor-Led Training
- Virtual Instructor-Led Training
- Video Content Development
- Presentation Skills
- Training Evaluation
- Coaching
- Project Management
- Microsoft Office
- Adobe Photoshop
- Adobe Illustrator
- Automotive Systems Knowledge
Benefits
- Subsidized On-Site Catered Lunches
- Hot Beverage Program
- Employer-Paid Health Benefits
- Spending Allowance
- RRSP Matching
- Flexible Work Schedules
- Summer Hours
- Vehicle Programs
- Employee Development Programs
- Tuition Reimbursement
- Employee Lease and Car Purchase Discounts
- Friends of Kia Discounts
- On-Site Gym
- Ping-Pong
- Basketball Court
- Badminton Court
Visa sponsorship
Not detected in the job text
Categories
- Education
- Trades
- Manufacturing
Keywords
- Automotive Technology
- Automotive Repair
- Automotive Service
- Automotive Systems
- Diagnostics
- Repair Procedures
- Maintenance Protocols
- Technical Training
- Instructor-Led Training
- Virtual Instructor-Led Training
- Bite-Sized Video Content
- E-Learning
- Hands-On Workshops
- Training Assessments
- Competency Assessments
- Certification Programs
- Kia Vehicles
- Microsoft Office
- Adobe Photoshop
- Adobe Illustrator
- French
- English
- Dealership Technicians
- Training Content Development
- Automotive Technology Trends