Bilingual Technical Trainer
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
General Summary
As a Bilingual Technical Trainer at Kia Canada, you will play a pivotal role in ensuring that our dealership network is equipped with the knowledge and skills necessary to provide outstanding service and support to our customers. You will be responsible for developing and delivering comprehensive technical training programs that cover all aspects of Kia vehicles, including diagnostics, repair procedures, and maintenance protocols. This position will be based out of our regional office in Montreal QC or head office in Mississauga ON.
Essential Duties And Responsibilities
- Develop and deliver engaging instructor-led technical training programs for dealership technicians in both French and English.
- Develop and deliver virtual instructor-led (VILT) new model technical and product training courses for dealership staff in both French and English.
- Develop and deliver technical “Bite-sized video” content in both French and English.
- Stay updated on the latest automotive technology trends and incorporate relevant information into training materials.
- Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with Kia Canada standards.
- Utilize a variety of training methods, including classroom instruction, hands-on workshops, videos and e-learning modules, to cater to different learning styles.
- Evaluate training effectiveness through assessments, surveys, and feedback mechanisms, and continuously improve training content and delivery methods.
- Provide ongoing support and coaching to dealership staff to reinforce learning and address any performance gaps.
- Maintain training facilities and equipment to ensure a conducive learning environment.
- Assist in the development of certification programs and competency assessments for dealership technicians.
- Collaborate with other KCA departments to gather feedback and improve course quality and dealer satisfaction.
- Represent Kia Canada at industry events and conferences to showcase our commitment to technical excellence and training.
Skills/Knowledge/Experience/Education Requirement
- Fluently bilingual in both French and English
- 5 years minimum experience in the automotive repair/service field
- Previous experience in automotive technical training or technical trainer certification a strong asset
- In-depth knowledge of automotive systems, diagnostics, and repair procedures, with specific expertise in Kia vehicles preferred.
- Strong communication and presentation skills, with the ability to effectively convey complex technical concepts to diverse audiences.
- Excellent organizational and time management abilities, with the capacity to manage multiple projects simultaneously.
- Proficiency in Microsoft Office suite and other relevant training software applications.
- Experience with Adobe Photoshop and Illustrator is considered a strong asset
- Willingness to regularly travel domestically and occasionally to the U.S. and South Korea
- Valid driver's license and clean driving record.
- Post-secondary education in automotive technology or equivalent experience
- Salary Range: $70,000 - $99,153
Why Kia?
- We operate as a lean and agile team, recognizing the value of each individual's contributions.
- Experience the excitement of a fast-paced and growing organization.
- Gain exposure and a deeper understanding of your function and the business.
- Benefit from employee development and educational offerings.
- Join a workplace that fosters a sense of belonging and family.
- Be a part of the team behind AJAC's Best Car of the Year award.
Perks And Benefits
- Subsidized on-site company catered lunches and a hot beverage program.
- Employer-paid company health benefits, spending allowance, and RRSP matching program.
- Flexible work schedules and summer hours.
- Vehicle programs.
- Employee development programs and tuition reimbursement.
- SMART Casual Dress code.
- Employee lease and car purchase discounts; Friends of Kia discounts.
- On-site gym, ping-pong, basketball, and badminton court.
- Other company-provided perks.
Read the full bilingual original
Kia Canada
Résumé générale
En tant que formateur technique bilingue chez Kia Canada, vous jouerez un rôle essentiel en veillant à ce que notre réseau de concessionnaires possède les connaissances et les compétences nécessaires pour offrir un service et un soutien exceptionnels à nos clients. Vous serez responsable de l'élaboration et de la prestation de programmes de formation technique complets qui couvrent tous les aspects des véhicules Kia, y compris les diagnostics, les procédures de réparation et les protocoles d'entretien. Ce poste sera basé à notre bureau régional de Montréal QC ou à notre siège social de Mississauga ON.
Responsibilités
As a Bilingual Technical Trainer at Kia Canada, you will play a pivotal role in ensuring that our dealership network is equipped with the knowledge and skills necessary to provide outstanding service and support to our customers. You will be responsible for developing and delivering comprehensive technical training programs that cover all aspects of Kia vehicles, including diagnostics, repair procedures, and maintenance protocols. This position will be based out of our regional office in Montreal QC or head office in Mississauga ON.
Essential Duties And Responsibilities
Résumé générale
En tant que formateur technique bilingue chez Kia Canada, vous jouerez un rôle essentiel en veillant à ce que notre réseau de concessionnaires possède les connaissances et les compétences nécessaires pour offrir un service et un soutien exceptionnels à nos clients. Vous serez responsable de l'élaboration et de la prestation de programmes de formation technique complets qui couvrent tous les aspects des véhicules Kia, y compris les diagnostics, les procédures de réparation et les protocoles d'entretien. Ce poste sera basé à notre bureau régional de Montréal QC ou à notre siège social de Mississauga ON.
Responsibilités
- Élaborer et dispenser des programmes de formation technique attrayants, dirigés par un instructeur, à l'intention des techniciens des concessions, en français et en anglais.
- Élaborer et dispenser des cours de formation technique et sur les produits des nouveaux modèles, dirigés par un instructeur virtuel (VILT), à l'intention du personnel des concessionnaires, en français et en anglais.
- Élaborer et diffuser du contenu technique sous forme de "petites vidéos" en français et en anglais.
- Se tenir au courant des dernières tendances en matière de technologie automobile et intégrer l'information pertinente dans le matériel de formation.
- Collaborer avec les experts en la matière pour s'assurer que le contenu de la formation est exact, pertinent et conforme aux normes de Kia Canada.
- Utiliser une variété de méthodes de formation, y compris l'enseignement en classe, les ateliers pratiques, les vidéos et les modules d'apprentissage en ligne, afin de répondre aux différents styles d'apprentissage.
- Évaluer l'efficacité de la formation au moyen d'évaluations, de sondages et de mécanismes de rétroaction, et améliorer continuellement le contenu de la formation et les méthodes de prestation.
- Fournir un soutien et un encadrement continus au personnel de la concession afin de renforcer l'apprentissage et de combler les lacunes en matière de performance.
- Entretenir les installations et les équipements de formation afin de garantir un environnement propice à l'apprentissage.
- Contribuer à l'élaboration de programmes de certification et d'évaluation des compétences pour les techniciens de la concession.
- Collaborer avec d'autres services de KCA afin de recueillir des commentaires et d'améliorer la qualité des cours et la satisfaction des concessionnaires.
- Représenter Kia Canada lors d'événements et de conférences de l'industrie afin de démontrer notre engagement envers l'excellence technique et la formation.
- Parfaitement bilingue en français et en anglais
- 5 ans d'expérience minimum dans le domaine de la réparation/du service automobile
- Une expérience préalable dans le domaine de la formation technique automobile ou une certification de formateur technique est un atout majeur.
- Connaissance approfondie des systèmes automobiles, des diagnostics et des procédures de réparation, avec une expertise spécifique des véhicules Kia de préférence.
- Solides compétences en matière de communication et de présentation, avec la capacité de transmettre efficacement des concepts techniques complexes à des publics divers.
- Excellentes capacités d'organisation et de gestion du temps, avec la capacité de gérer plusieurs projets simultanément.
- Maîtrise de la suite Microsoft Office et d'autres logiciels de formation pertinents.
- Une expérience d'Adobe Photoshop et d'Illustrator est considérée comme un atout majeur.
- Volonté de voyager régulièrement dans le pays et occasionnellement aux États-Unis et en Corée du Sud.
- Permis de conduire valide et dossier de conduite vierge.
- Formation post-secondaire en technologie automobile ou expérience équivalente.
- Fourchette de salaire : $70,000 à $99,153
As a Bilingual Technical Trainer at Kia Canada, you will play a pivotal role in ensuring that our dealership network is equipped with the knowledge and skills necessary to provide outstanding service and support to our customers. You will be responsible for developing and delivering comprehensive technical training programs that cover all aspects of Kia vehicles, including diagnostics, repair procedures, and maintenance protocols. This position will be based out of our regional office in Montreal QC or head office in Mississauga ON.
Essential Duties And Responsibilities
- Develop and deliver engaging instructor-led technical training programs for dealership technicians in both French and English.
- Develop and deliver virtual instructor-led (VILT) new model technical and product training courses for dealership staff in both French and English.
- Develop and deliver technical “Bite-sized video” content in both French and English.
- Stay updated on the latest automotive technology trends and incorporate relevant information into training materials.
- Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with Kia Canada standards.
- Utilize a variety of training methods, including classroom instruction, hands-on workshops, videos and e-learning modules, to cater to different learning styles.
- Evaluate training effectiveness through assessments, surveys, and feedback mechanisms, and continuously improve training content and delivery methods.
- Provide ongoing support and coaching to dealership staff to reinforce learning and address any performance gaps.
- Maintain training facilities and equipment to ensure a conducive learning environment.
- Assist in the development of certification programs and competency assessments for dealership technicians.
- Collaborate with other KCA departments to gather feedback and improve course quality and dealer satisfaction.
- Represent Kia Canada at industry events and conferences to showcase our commitment to technical excellence and training.
- Fluently bilingual in both French and English
- 5 years minimum experience in the automotive repair/service field
- Previous experience in automotive technical training or technical trainer certification a strong asset
- In-depth knowledge of automotive systems, diagnostics, and repair procedures, with specific expertise in Kia vehicles preferred.
- Strong communication and presentation skills, with the ability to effectively convey complex technical concepts to diverse audiences.
- Excellent organizational and time management abilities, with the capacity to manage multiple projects simultaneously.
- Proficiency in Microsoft Office suite and other relevant training software applications.
- Experience with Adobe Photoshop and Illustrator is considered a strong asset
- Willingness to regularly travel domestically and occasionally to the U.S. and South Korea
- Valid driver's license and clean driving record.
- Post-secondary education in automotive technology or equivalent experience
- Salary Range: $70,000 - $99,153
- Nous évoluons au sein d’une équipe agile et efficace, où la contribution de chaque personne est reconnue et valorisée.
- Faites l’expérience du dynamisme d’une organisation en pleine croissance et en constante évolution.
- Développez votre expertise grâce à une exposition accrue à votre domaine d’activité ainsi qu’à l’ensemble de l’entreprise.
- Profitez d’occasions de perfectionnement professionnel et de programmes de formation continue.
- Joignez-vous à un milieu de travail qui favorise un véritable sentiment d’appartenance et un esprit de famille.
- Faites partie de l’équipe derrière le véhicule gagnant du prix Voiture canadienne de l’année de l’AJAC.
- Repas traiteur subventionnés sur place et programme de boissons chaudes.
- Régime d’avantages sociaux payé par l’employeur, compte de dépenses mieux-être et programme de cotisation équivalente au REER.
- Horaires de travail flexibles et horaire d’été.
- Programmes liés aux véhicules.
- We operate as a lean and agile team, recognizing the value of each individual's contributions.
- Experience the excitement of a fast-paced and growing organization.
- Gain exposure and a deeper understanding of your function and the business.
- Benefit from employee development and educational offerings.
- Join a workplace that fosters a sense of belonging and family.
- Be a part of the team behind AJAC's Best Car of the Year award.
- Subsidized on-site company catered lunches and a hot beverage program.
- Employer-paid company health benefits, spending allowance, and RRSP matching program.
- Flexible work schedules and summer hours.
- Vehicle programs.
- Employee development programs and tuition reimbursement.
- SMART Casual Dress code.
- Employee lease and car purchase discounts; Friends of Kia discounts.
- On-site gym, ping-pong, basketball, and badminton court.
- Other company-provided perks.
More about this job
Responsibilities
Develop and deliver technical and product training in French and English through instructor-led classes, virtual sessions, hands-on workshops, videos, and e-learning. Evaluate and improve training, support dealership staff, maintain training facilities, contribute to technician certification, and collaborate with Kia Canada teams and industry partners.
Requirements
Candidates must be fluent in French and English, have at least five years of automotive repair or service experience, and possess post-secondary education in automotive technology or equivalent experience. They should have strong automotive systems and diagnostic knowledge, communication and organizational skills, proficiency with Microsoft Office and relevant training software, a valid driver's license with a clean record, and willingness to travel; automotive training experience and Adobe Photoshop or Illustrator experience are assets.
Skills
- Automotive Technical Training
- Automotive Repair and Service
- Automotive Diagnostics
- Vehicle Maintenance
- Instructor-Led Training
- Virtual Instructor-Led Training
- Bilingual Communication
- Presentation Skills
- Training Content Development
- E-Learning
- Workshop Facilitation
- Training Evaluation
- Coaching
- Project Management
- Microsoft Office
- Adobe Photoshop and Illustrator
Benefits
- Subsidized On-Site Lunches
- Hot Beverage Program
- Employer-Paid Health Benefits
- Wellness Spending Allowance
- RRSP Matching
- Flexible Work Schedules
- Summer Hours
- Vehicle Programs
- Employee Development Programs
- Tuition Reimbursement
- Smart Casual Dress Code
- Employee Lease and Car Purchase Discounts
- Friends of Kia Discounts
- On-Site Gym
- Ping-Pong, Basketball, and Badminton Facilities
Visa sponsorship
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Categories
- Education
- Trades
- Manufacturing
Keywords
- Automotive Technology
- Automotive Repair
- Automotive Service
- Kia Vehicles
- Vehicle Diagnostics
- Repair Procedures
- Maintenance Protocols
- Technical Training
- Product Training
- Instructor-Led Training
- Virtual Instructor-Led Training
- Bilingual Training
- French
- English
- Bite-Sized Videos
- E-Learning Modules
- Hands-On Workshops
- Training Assessments
- Competency Assessments
- Technician Certification
- Microsoft Office
- Adobe Photoshop
- Adobe Illustrator
- Automotive Systems
- Dealership Support
- Training Content Development