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Added 14 mins ago
RB
Manager Finance
Rogers Bank
Toronto, ON
- Full-time
We are seeking a highly skilled and experienced Manager of Finance for our Business Case & Capex team at Rogers Bank. The successful candidate will work closely with the Senior Manager of…
Added 14 mins ago
AP
Manager Valuations
Allied Properties REIT
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
…process leadership, and strong stakeholder collaboration. As Manager, Valuations will play a key role in the internal valuation of the Company’s investment property portfolio. Reporting to…
Added 14 mins ago
KH
Manager, Data Operating Model Program
Kids Help Phone
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 14 mins ago
H
Product Owner
Hays
Canada
- Contract
Collaborate with data governance, architecture, and data stewardship teams to embed governance requirements into the backlog.
Added 14 mins ago
ML
Operational Technology Manager
Maple Leaf Foods Inc.
Burlington, ON
- $96,000 to $141,000 CAD / year
- Full-time
The Operational Technology Manager will be the enterprise subject matter expert for SCADA standards, development, deployment and lifecycle management. The incumbent will lead scalable,…
Added 28 mins ago
AC
Manager, Employment Tax & Global Mobility Payroll
ACCA Careers
Calgary, AB
- Full-time
Provide guidance on employee mobility programs, cross-border employment arrangements, compensation structures, and benefits · Work closely with global teams to support multinational clients and deliver coordinated cross-border solutions
Added 28 mins ago
V
Investment Associate or Investment Analyst - Risk
Venor
Halifax, NS
- Full-time
Reporting to the Manager, Investment Risk, the Investment Associate or Investment Analyst – Risk supports the pension funds managed by NS Pension. You’ll help measure and monitor investment…
Added 28 mins ago
VU
Manager, Employment Tax & Global Mobility Payroll
Vialto UK & Ireland
Toronto, ON
- Full-time
Provide guidance on employee mobility programs, cross-border employment arrangements, compensation structures, and benefits · Work closely with global teams to support multinational clients and deliver coordinated cross-border solutions
Added 29 mins ago
VU
Process Excellence Lead
Vialto UK & Ireland
Toronto, ON
- Full-time
Working closely with Process & Delivery Excellence leadership, Territory teams, Platform, Product, Data, and Client Transition & Onboarding teams, the role delivers initiatives that improve…
Added 29 mins ago
VU
Process Excellence Lead
Vialto UK & Ireland
Calgary, AB
- Full-time
Working closely with Process & Delivery Excellence leadership, Territory teams, Platform, Product, Data, and Client Transition & Onboarding teams, the role delivers initiatives that improve…
Added 29 mins ago
A
AI Architect
Astek
Montreal, QC
- Full-time
…intelligence best practices. Your role will focus on architecture governance, documentation, and collaboration with global stakeholders to enable the adoption of reusable AI…
Added 29 mins ago
EM
Directeur(trice), opérations commerciales corporatives
Emballages Mitchel-Lincoln Packaging
Montreal, QC
- Full-time
Added 29 mins ago
Digital Media Specialist
Rocky View County
Balzac, AB
…presence and public engagement through creative, strategic, and data-driven storytelling. Reporting to the Manager, the Specialist leads the creation and management of engaging,…
Added 29 mins ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 29 mins ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 29 mins ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 44 mins ago
OT
Manager, Member Journey Orchestration & Relations Strategy
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Manager, Member Journey Orchestration & Relations Strategy leads the design, governance and continuous improvement of how member experiences are sequenced, triggered, routed and…
Added 44 mins ago
R
Manager, People Operations & Partner Affairs
RPIA
Toronto, ON
- Full-time
As Manager, People Operations & Partner Affairs, you will play a key role in supporting RPIA's corporate governance, partner-related activities, human resources operations, and strategic…
Added 59 mins ago
H
Senior Specialist AI Machine Learning
Hays
Sudbury, ON
- Full-time
…capabilities across our global operations. Reporting to the Sr. Manager, CoE - AI and Automation, you will design, deploy, and optimize machine learning solutions that support predictive…
Added 59 mins ago
EE
Senior Manager, Software Development & Architecture
Equinox Engineering Ltd.
Calgary, AB
- Full-time
We are seeking a Senior Manager, Software Development & Architecture who brings exceptional technical leadership, architectural expertise, and a passion for building high-performing…
Added 59 mins ago
ET
Technical Program Manager
Encore Travel
Montreal, QC
- Full-time
We're looking for an experienced Technical Program Manager to help turn that vision into reality.
Added 59 mins ago
Senior Manager, The Scotiabank Women Initiative
Scotiabank
Toronto, ON
Provides regular program reporting and performance updates to SWI leadership, internal governance/advisory groups, and enterprise partners, including narrative updates, KPIs, risks, and…
Added 1 hour ago
T
ERP & Systems Manager
Teknion
Calgary, AB
- Full-time
Teknion Solutions is seeking an ERP & Systems Manager to lead internal IT operations, direct enterprise application strategy, and align systems infrastructure with rapid business expansion…
Added 1 hour ago
ML
Operational Technology Manager
Maple Leaf Foods Inc
Burlington, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Operational Technology Manager will be the enterprise subject matter expert for SCADA standards, development, deployment and lifecycle management. The incumbent will lead scalable,…
Added 1 hour ago
UO
PhD Program Manager
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director, Graduate Programs, the PhD Program Manager serves as the central coordinator for the PhD in Management and Organization program and is the primary point of…

Kids Help Phone

Manager, Data Operating Model Program

Toronto, ON, Canada

$90,000 to $110,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $90,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job title

Manager, Data Operating Model Program

Department

Technology & Data

Reports to

Director, Data Governance & Management

Salary range

$90,000 - $110,000

Job type

Full-Time, Permanent, Hybrid working 2-3 days per week

Location

Toronto, Ontario

Posting period

Monday, November 23, 2026

The opportunity

Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being.

Reporting to the Director, Data Governance & Management, the Manager, Data Governance Program will lead the integrated delivery of Kids Help Phone’s Data Operating Model roadmap. The role will translate the strategic direction, priorities and acceptance criteria into executable plans; coordinate cross-functional workstreams; manage dependencies, resources, decisions, evidence and risks; and ensure completed controls transition into sustainable operational ownership. Working across Technology & Data, Clinical Operations, Privacy, Legal, Research, Finance, vendors and executive sponsors, the role will provide delivery discipline without displacing the accountability of business, control and risk owners. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!

The responsibilities

Integrated roadmap and portfolio delivery:

Translate the Data Operating Model roadmap, program priorities and identifies risks into an integrated, outcome-based implementation plan with defined milestones, owners, deliverables, dependencies and target dates.
Apply the roadmap’s mandatory-action, priority, readiness and dependency logic so urgent containment proceeds while broader work is appropriately sequenced.
Own the portfolio delivery cadence and keep implementation aligned to priorities and acceptance criteria established through an EVP-approved program charter.

Program controls and executive reporting:

Maintain the integrated roadmap, workstream plans, RAID log, dependency register, decision register, resource view, evidence dashboard, change log and financial tracking.
Provide clear recommendations on sequencing, capacity, trade-offs and escalation needs, while preserving executive and accountable-owner decision authority.
Prepare concise executive and steering-committee reporting on delivery status, critical path, capacity, funding, unresolved decisions, risks and required interventions.
Establish common planning, status, evidence and escalation practices across internal teams, vendors, delivery partners and specialist advisors.
Maintain traceability from program requirement through action, evidence, exception treatment, retesting and owner approval.

Workstream, dependency and decision coordination:

Coordinate named workstream owners without replacing their accountability for business, service, privacy, technical or control decisions.
Identify cross-project and vendor dependencies early, confirm prerequisite evidence and escalate blockers before they affect critical delivery paths.
Maintain an executive decision calendar and prepare decision materials for ownership, capacity, funding, vendor, privacy, risk and future-state choices.
Ensure decisions and approved changes to scope, timing, ownership and funding are documented and reflected across the program.

Evidence, assurance and risk closure:

Coordinate completion-evidence requirements with control owners, Privacy, ERM/PSR and other assurance stakeholders.
Track evidence completeness, exceptions, remediation and retesting, and assemble defensible closure packages for accountable owner review.
Route unresolved residual risks to the authorized risk owner and preserve appropriate separation between control implementation and independent challenge.
Ensure projects are not closed until enduring ownership, operating cadence, records, escalation routes and recurring assurance responsibilities are in place.

Capacity, partners and transition:

Maintain a consolidated view of program demand, internal capacity, business-as-usual conflicts, backfill, external support and specialist needs.
Coordinate vendors, technical delivery partners and advisors
Lead handover from temporary program structures to funded KHP roles, domain owners, stewards and enduring portfolio governance.
Work under the direction of the Director, Data Governance & Management to embed governance standards and stewardship expectations in program deliverables and operational handoffs, and escalate proposed changes to priorities, scope or acceptance criteria for approval.

The qualifications

Progressive experience leading complex enterprise programs, portfolios or multi-workstream transformation initiatives.
Demonstrated experience building and managing integrated plans, milestones, dependencies, RAID logs, decision registers, resource plans and executive reporting.
Experience coordinating delivery across business, technology, data, privacy, legal, risk, finance, vendors and senior leadership.
Strong understanding of data governance, risk, controls, evidence, assurance and operational handover in a regulated or high-sensitivity environment.
Ability to distinguish delivery coordination from decision accountability and to escalate issues without taking authority away from accountable owners.
Strong facilitation, written communication, negotiation, problem solving and executive presentation skills.
Experience managing delivery partners, consultants, vendors and specialist resources against clear outcomes and handover expectations.
Post-secondary education or equivalent combination of relevant education and professional experience.

Preferred / Advantageous

Experience supporting data governance, privacy, analytics, data architecture or data program transformations.
Experience in a high-sensitivity data environment
Knowledge of data lifecycle, lineage, data quality, reporting assurance, vendor assurance and privacy impact processes.
Relevant program or project management certification such as PMP, PgMP, PRINCE2, Agile or equivalent practical experience.

Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!

The application process

To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

About KHP, Canada’s Unlock The Hope Youth Charity

Kids Help Phone (KHP) is Canada’s only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker giving young people’s feelings, big and small, a non-judgmental place to go through personalized well-being solutions. A made-in-Canada, global leader, KHP continually evolves by blending data, innovation and technology with real human support and clinical knowledge to unlock the hope young people need to thrive in their world. Explore help for all the feelings at KidsHelpPhone.ca.

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.

We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented.

As such, we welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.

To learn more about how we are committed to advancing IDEA, you can explore KHP’s IDEA 2023–2027 Strategy and Action Plan.

Accommodations

KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.

Compensation and benefits

Salaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:

Hybrid work model
Comprehensive Employee Benefits Program
Emergency Travel Assistance
CAAT Pension Plan
Wellness programs
Recognition awards
Employee and Family Assistance Program (EFAP)

Candidate verification

The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Privacy

KHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s Privacy Policy or contact us using our general form.

Message to agencies

KHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead delivery of the Data Operating Model roadmap by coordinating workstreams, dependencies, resources, risks, decisions, evidence, and executive reporting. Ensure controls and program deliverables transition into sustainable operational ownership while preserving decision-making authority for accountable business, control, and risk owners.

Requirements

Candidates need progressive experience leading complex enterprise programs or multi-workstream transformations, with strong skills in integrated planning, executive reporting, and cross-functional coordination. They should understand data governance, risk, controls, assurance, and operational handover, and have strong communication and vendor-management skills; post-secondary education or equivalent experience is required.

Skills

Program Management
Portfolio Delivery
Integrated Planning
Data Governance
Risk Management
Dependency Management
Executive Reporting
Stakeholder Coordination
Evidence Management
Assurance
Privacy
Vendor Management
Resource Planning
Change Management
Facilitation
Operational Handover

Benefits

Hybrid Work Model
Emergency Travel Assistance
CAAT Pension Plan
Wellness Programs
Recognition Awards
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Data Operating Model
Data Governance
Program Management
Portfolio Management
Integrated Roadmap
Workstream Coordination
RAID Log
Dependency Register
Decision Register
Resource Planning
Executive Reporting
Risk Management
Controls
Evidence Management
Assurance
Privacy Impact Processes
Data Lifecycle
Data Lineage
Data Quality
Reporting Assurance
Vendor Assurance
Operational Handover
Change Management
PMP
PgMP
PRINCE2
Agile
Capacity Planning
Steering Committee
Stakeholder Management

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Work requirements

Jobs in Canada