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Added 10 mins ago
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Production Manager, Live Events
Stagevision
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
In 2026, The Globe and Mail named Stagevision one of Canada’s Top Growing Companies. That recognition reflects the trust our clients place in us, the strength of our team and the quality of…
Added 10 mins ago
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Staff Security Engineer, Security Operations
League
ON · Ontario, Canada
- $199,000 to $249,000 CAD / year
- Full-time
…runs through our platform. Health plans and health systems trust us to do this at scale. Organizations like Manulife, SCAN, Geisinger, and Medibank on the payer side, and Baptist and…
Added 10 mins ago
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Director of Delivery and Engineering
CGI
Toronto, ON
- Full-time
This is a hybrid role, currently requiring at least three days per week at CGI’s downtown Toronto office and/or the client’s office
Added 10 mins ago
BC
Manager, Accounting
Bissell Centre
AB · Edmonton, AB
- Full-time
· Lead the monthly close process and ensure all month-end activities are completed by the 15th of each month.
Added 11 mins ago
LC
Gérant de nuit
Loblaw Companies Limited
Amos, QC
- Full-time
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position…
Added 11 mins ago
LC
Gérant de fruits et légumes
Loblaw Companies Limited
Quebec, QC
- Full-time
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position…
Added 11 mins ago
LC
Gérant de fruits et légumes
Loblaw Companies Limited
Rouyn-Noranda, QC
- Full-time
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position…
Added 11 mins ago
LC
Gérant de service et caisses
Loblaw Companies Limited
Rouyn-Noranda, QC
- Full-time
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position…
Added 11 mins ago
Staff Mechanical Engineer
PVLabs
Burlington, ON
You lead without waiting for reporting authority. You communicate directly, invite challenge, make decisions at the right level and follow issues through to verified closure. You operate…
Added 11 mins ago
SI
Product Manager, Bitmoji
Snap Inc.
Toronto, ON
- Full-time
To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week
Added 11 mins ago
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Data Scientist (Aerospace)
SOTI
Mississauga, ON
- Full-time
Lead defined AI/ML work packages spanning data strategy, modelling, integration, evaluation, deployment, monitoring, and technical documentation.
Added 11 mins ago
EA
Director, Business Development, Media Activation & Data Collaboration
Environics Analytics
Toronto, ON
- Full-time
…partner and publisher agreements apply in Canada. You will lead partner conversations, frame use cases and revenue potential for brand partners, and run the pipeline of partner and prospect…
Added 11 mins ago
ED
CAL-1 Electrician – Data Center Operator
Estruxture Data Centers
Calgary, AB
- Full-time
…provides access to an ecosystem of almost 1,000 customers that trust and depend on our infrastructure and customer support, including carriers, cloud providers, media content, financial…
Added 25 mins ago
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Senior Director, Capital Markets Finance
CIBC
Toronto, ON
- Full-time
…teams, identify high-value AI and technology use cases, and lead their implementation in partnership with Finance, Technology and the business. You will remain closely connected to…
Added 40 mins ago
BO
Data and Analytics Specialist
Bank of Canada
Ottawa, ON
- Full-time
…welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and…
Added 40 mins ago
S
Data Scientist (Aerospace)
SOTI
Mississauga, ON
- Full-time
Lead defined AI/ML work packages spanning data strategy, modelling, integration, evaluation, deployment, monitoring, and technical documentation.
Added 40 mins ago
BO
Senior Financial Management Specialist
Bank of Canada
Ottawa, ON
- Temporary
…welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and…
Added 40 mins ago
BO
Application Development Lead - Artificial Intelligence
Bank of Canada
Ottawa, ON
- Temporary
…welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and…
Added 40 mins ago
MF
Director, Channel Strategy & Execution - QSR, Chain & C-Store
McCain Foods
Toronto, ON
- Full-time
Lead the development and execution of channel strategies for the QSR, Chain, and C-Store segments, aligning initiatives with North America commercial objectives.
Added 40 mins ago
FB
Regional Sales Director
Fairstone Bank
Montreal, QC
- Full-time
…goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone,…
Added 40 mins ago
Specialist, Operations and Finance Innovation
EY
Toronto, ON
Lead and support ad hoc projects, balancing multiple priorities and deadlines with minimal supervision.
Added 56 mins ago
EC
Programme des futurs leaders / Future Leaders Program (Bilingual EN/FR)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Quebec, QC
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 56 mins ago
KH
Manager, Data Operating Model Program
Kids Help Phone
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 56 mins ago
KH
Senior Director, Data Governance and Management
Kids Help Phone
Toronto, ON
- $146,000 to $190,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 56 mins ago
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Vice President, Global Quality Assurance & Regulatory Affairs
NDI (Northern Digital Inc.)
Waterloo, ON
- Full-time
Lead the global QA/RA organization, defining its structure and resource priorities, developing functional and site leaders, and strengthening delegation and leadership succession.

Kids Help Phone

Manager, Data Operating Model Program

Toronto, ON, Canada

$90,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job title

Manager, Data Operating Model Program

Department

Technology & Data

Reports to

Director, Data Governance & Management

Salary range

$90,000 - $110,000

Job type

Full-Time, Permanent, Hybrid working 2-3 days per week

Location

Toronto, Ontario

Posting period

Monday, November 23, 2026

The opportunity

Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being.

Reporting to the Director, Data Governance & Management, the Manager, Data Governance Program will lead the integrated delivery of Kids Help Phone’s Data Operating Model roadmap. The role will translate the strategic direction, priorities and acceptance criteria into executable plans; coordinate cross-functional workstreams; manage dependencies, resources, decisions, evidence and risks; and ensure completed controls transition into sustainable operational ownership. Working across Technology & Data, Clinical Operations, Privacy, Legal, Research, Finance, vendors and executive sponsors, the role will provide delivery discipline without displacing the accountability of business, control and risk owners. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!

The responsibilities

Integrated roadmap and portfolio delivery:

Translate the Data Operating Model roadmap, program priorities and identifies risks into an integrated, outcome-based implementation plan with defined milestones, owners, deliverables, dependencies and target dates.
Apply the roadmap’s mandatory-action, priority, readiness and dependency logic so urgent containment proceeds while broader work is appropriately sequenced.
Own the portfolio delivery cadence and keep implementation aligned to priorities and acceptance criteria established through an EVP-approved program charter.

Program controls and executive reporting:

Maintain the integrated roadmap, workstream plans, RAID log, dependency register, decision register, resource view, evidence dashboard, change log and financial tracking.
Provide clear recommendations on sequencing, capacity, trade-offs and escalation needs, while preserving executive and accountable-owner decision authority.
Prepare concise executive and steering-committee reporting on delivery status, critical path, capacity, funding, unresolved decisions, risks and required interventions.
Establish common planning, status, evidence and escalation practices across internal teams, vendors, delivery partners and specialist advisors.
Maintain traceability from program requirement through action, evidence, exception treatment, retesting and owner approval.

Workstream, dependency and decision coordination:

Coordinate named workstream owners without replacing their accountability for business, service, privacy, technical or control decisions.
Identify cross-project and vendor dependencies early, confirm prerequisite evidence and escalate blockers before they affect critical delivery paths.
Maintain an executive decision calendar and prepare decision materials for ownership, capacity, funding, vendor, privacy, risk and future-state choices.
Ensure decisions and approved changes to scope, timing, ownership and funding are documented and reflected across the program.

Evidence, assurance and risk closure:

Coordinate completion-evidence requirements with control owners, Privacy, ERM/PSR and other assurance stakeholders.
Track evidence completeness, exceptions, remediation and retesting, and assemble defensible closure packages for accountable owner review.
Route unresolved residual risks to the authorized risk owner and preserve appropriate separation between control implementation and independent challenge.
Ensure projects are not closed until enduring ownership, operating cadence, records, escalation routes and recurring assurance responsibilities are in place.

Capacity, partners and transition:

Maintain a consolidated view of program demand, internal capacity, business-as-usual conflicts, backfill, external support and specialist needs.
Coordinate vendors, technical delivery partners and advisors
Lead handover from temporary program structures to funded KHP roles, domain owners, stewards and enduring portfolio governance.
Work under the direction of the Director, Data Governance & Management to embed governance standards and stewardship expectations in program deliverables and operational handoffs, and escalate proposed changes to priorities, scope or acceptance criteria for approval.

The qualifications

Progressive experience leading complex enterprise programs, portfolios or multi-workstream transformation initiatives.
Demonstrated experience building and managing integrated plans, milestones, dependencies, RAID logs, decision registers, resource plans and executive reporting.
Experience coordinating delivery across business, technology, data, privacy, legal, risk, finance, vendors and senior leadership.
Strong understanding of data governance, risk, controls, evidence, assurance and operational handover in a regulated or high-sensitivity environment.
Ability to distinguish delivery coordination from decision accountability and to escalate issues without taking authority away from accountable owners.
Strong facilitation, written communication, negotiation, problem solving and executive presentation skills.
Experience managing delivery partners, consultants, vendors and specialist resources against clear outcomes and handover expectations.
Post-secondary education or equivalent combination of relevant education and professional experience.

Preferred / Advantageous

Experience supporting data governance, privacy, analytics, data architecture or data program transformations.
Experience in a high-sensitivity data environment
Knowledge of data lifecycle, lineage, data quality, reporting assurance, vendor assurance and privacy impact processes.
Relevant program or project management certification such as PMP, PgMP, PRINCE2, Agile or equivalent practical experience.

Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!

The application process

To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

About KHP, Canada’s Unlock The Hope Youth Charity

Kids Help Phone (KHP) is Canada’s only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker giving young people’s feelings, big and small, a non-judgmental place to go through personalized well-being solutions. A made-in-Canada, global leader, KHP continually evolves by blending data, innovation and technology with real human support and clinical knowledge to unlock the hope young people need to thrive in their world. Explore help for all the feelings at KidsHelpPhone.ca.

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.

We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented.

As such, we welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.

To learn more about how we are committed to advancing IDEA, you can explore KHP’s IDEA 2023–2027 Strategy and Action Plan.

Accommodations

KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.

Compensation and benefits

Salaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:

Hybrid work model
Comprehensive Employee Benefits Program
Emergency Travel Assistance
CAAT Pension Plan
Wellness programs
Recognition awards
Employee and Family Assistance Program (EFAP)

Candidate verification

The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Privacy

KHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s Privacy Policy or contact us using our general form.

Message to agencies

KHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

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More about this job

Responsibilities

Lead delivery of the Data Operating Model roadmap by coordinating workstreams, dependencies, resources, risks, decisions, evidence, and executive reporting. Ensure controls and program deliverables transition into sustainable operational ownership while preserving decision-making authority for accountable business, control, and risk owners.

Requirements

Candidates need progressive experience leading complex enterprise programs or multi-workstream transformations, with strong skills in integrated planning, executive reporting, and cross-functional coordination. They should understand data governance, risk, controls, assurance, and operational handover, and have strong communication and vendor-management skills; post-secondary education or equivalent experience is required.

Skills

Program Management
Portfolio Delivery
Integrated Planning
Data Governance
Risk Management
Dependency Management
Executive Reporting
Stakeholder Coordination
Evidence Management
Assurance
Privacy
Vendor Management
Resource Planning
Change Management
Facilitation
Operational Handover

Benefits

Hybrid Work Model
Emergency Travel Assistance
CAAT Pension Plan
Wellness Programs
Recognition Awards
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Data Operating Model
Data Governance
Program Management
Portfolio Management
Integrated Roadmap
Workstream Coordination
RAID Log
Dependency Register
Decision Register
Resource Planning
Executive Reporting
Risk Management
Controls
Evidence Management
Assurance
Privacy Impact Processes
Data Lifecycle
Data Lineage
Data Quality
Reporting Assurance
Vendor Assurance
Operational Handover
Change Management
PMP
PgMP
PRINCE2
Agile
Capacity Planning
Steering Committee
Stakeholder Management

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Work requirements

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