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Added 1 min ago
ML
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KidStrong

Assistant Sales Manager

Cobalt, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 3, 2026
Experience: 1–3 years of previous sales experience required.
Working hours: 15-25 hours per week
Posting language: English
Posted: Oct 4, 2026

Original job description

Benefits

Training & development
Free uniforms
Flexible schedule

ASSISTANT SALES MANAGER

Location: Kleinburg, ON

Status: Full-Time, Permanent

Compensation: $19/hour + Commission

Schedule: 15-25 hours per week.

Evenings 3pm - 7pm + Weekends 9am - 2pm

Join Our Team as an Assistant Sales Manager at KidStrong Kleinburg!

Are you outgoing, organized, and great at connecting with people? Do you enjoy sales, building relationships, and helping families find the right program for their kids?

KidStrong Kleinburg is looking for an Assistant Sales Manager to help grow our community by connecting with prospective families, following up with leads, and turning interest into memberships.

This is a hands-on sales and member experience role. You’ll be responsible for managing leads from their first inquiry through their trial class and membership decision, while helping create an exceptional experience for every family who walks through our doors.

Sales & Lead Conversion

Respond to new leads quickly and professionally by phone, text, and email.
Consistently follow up with leads using our CRM and established follow-up processes.
Build genuine relationships with prospective families and understand what they are looking for in a program for their child.
Educate families on KidStrong programs, class options, memberships, and the value of the KidStrong experience.
Book prospective families into trial classes and help them select the right class for their child.
Follow up with families before and after trial classes to answer questions, address concerns, and help them make a membership decision.
Confidently ask for the sale and convert qualified leads and trial families into KidStrong members.
Overcome common sales objections in a professional, helpful, and family-focused way.
Re-engage older leads and families who previously expressed interest in KidStrong.
Maintain accurate notes, follow-up tasks, and lead statuses within our CRM.
Meet individual and centre sales, trial booking, show-rate, and membership conversion goals.

Family & Member Experience

Create a welcoming and positive experience for prospective and current KidStrong families.
Build relationships with parents and learn about the goals they have for their children.
Help families understand how KidStrong programming can support their child’s development and individual goals.
Assist families with membership questions, scheduling, account questions, and general centre inquiries.
Follow up with new members to help ensure a strong start to their KidStrong experience.
Identify family concerns early and work with centre leadership to find appropriate solutions.

Centre Support & Community Outreach

Support the General Manager and leadership team with membership growth initiatives.
Participate in local events, partnerships, and community outreach opportunities to generate new leads.
Help execute centre promotions, referral initiatives, and lead-generation campaigns.
Support front-desk and centre operations during scheduled shifts as needed.
Maintain a professional, welcoming, and organized environment for families.

Program Knowledge

Learn and understand the KidStrong curriculum so you can confidently explain the program and its benefits to prospective families.
Build relationships with students and families in the centre to strengthen the overall member experience.
Develop a strong understanding of KidStrong programming, memberships, policies, and class options.

What We’re Looking For

A confident communicator who is comfortable speaking with families by phone, text, email, and in person.
Someone who enjoys sales and isn’t afraid to follow up, ask questions, address concerns, and ask for the sale.
Goal-driven and motivated by measurable results.
Highly organized and able to manage a large number of leads and follow-up tasks without letting opportunities fall through the cracks.
Friendly, professional, persistent, and comfortable building relationships with new people.
Able to listen to a parent’s needs and connect those needs to the value of KidStrong.
Coachable and receptive to sales training, feedback, and performance goals.
Comfortable working both independently and as part of a team.

Qualifications

1–3 years of previous sales experience required.
Experience working in a goal or target-driven sales environment.
Strong verbal and written communication skills.
Strong organizational and follow-up skills.
Comfortable using CRM systems and learning new technology.
Standard First Aid & CPR-C Certification.
Vulnerable Sector Check.
Previous experience working with children, families, fitness, recreation, or coaching is considered an asset.
KidStrong Coach Certification or previous KidStrong experience is considered an asset.

How Success Will Be Measured

Success in this role will be measured through:

Lead response and follow-up consistency
Trial bookings
Trial attendance
Lead-to-trial conversion
Trial-to-membership conversion
New memberships
Follow-up completion
Member and prospective family experience

If you’re competitive, personable, organized, and excited by the opportunity to turn conversations into new KidStrong families, we’d love to meet you.

Ready to help grow KidStrong Kleinburg? Apply today.

Apply About employer

More about this job

Responsibilities

Manage prospective family leads from initial inquiry through trial classes and membership decisions, using timely follow-up, CRM records, and sales techniques to meet conversion goals. Support member experience, centre operations, promotions, and community outreach while helping families understand KidStrong programs and memberships.

Requirements

Requires 1–3 years of sales experience, preferably in a goal-driven environment, along with strong communication, organization, follow-up, and CRM skills. Standard First Aid and CPR-C certification and a Vulnerable Sector Check are required; experience with children, families, fitness, recreation, or coaching is an asset.

Skills

Sales
Lead Conversion
Lead Follow-Up
Relationship Building
Verbal Communication
Written Communication
Organization
Membership Sales
Objection Handling
Customer Service
Community Outreach
Goal Achievement
Family Engagement
Program Knowledge
First Aid And CPR

Benefits

Training And Development
Free Uniforms
Flexible Schedule

Visa sponsorship

Not detected in the job text

Keywords

Sales
Lead Management
Lead Conversion
CRM
Membership Sales
Trial Classes
Sales Targets
Follow-Up Processes
Objection Handling
Family Experience
Member Experience
Community Outreach
Lead Generation
Promotions
Referral Initiatives
KidStrong Curriculum
First Aid
CPR-C
Vulnerable Sector Check
Fitness
Recreation
Coaching

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