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Customer Development Associate

  • Mississauga, ON, Canada
  • Canada-Ontario-Mississauga, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Customer Development Associate

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The Customer Development Associate (CDA) will support Sobey's. The CDA will liaise with cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs. In addition, the CDA will gain experience and exposure to business development by managing regional accounts and pursuing new business opportunities.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Job responsibilities include:

  • Develop a trusted relationship with key stakeholders, accounts and executive sponsors 
  • Maintain and enhance open communication channels with internal departments and customers where applicable 
  • Provide timely response to team requests and correspondence with a flexible, results-based approach to resolving issues and determining next steps 
  • Ensure the successful delivery of solutions according to customer needs and objectives 
  • Inventory and trade investment forecasting for assigned customers 
  • Clearly communicate the progress of projects and initiatives to internal and external stakeholders 
  • Identify opportunities for process and sales improvements and collaborate with others (as necessary) to execute 
  • Operate as the lead point of contact for assigned regional customers 
  • Contribute, when required, in situations, projects, and activities not included in other principal accountabilities to assist in the accomplishment of business objectives 
  • Contribute to the achievement of business and personal objectives by seeking and responding to performance and development feedback

To succeed in this role, you will need the following qualifications:

  • Bachelor’s degree
  • No required sales experience needed  
  • Self-motivated, takes initiative and learns business applications quickly 
  • Proven ability to manage multiple projects at once, paying strict attention to detail and adhering to deadlines 
  • Strong organizational and time management skills 
  • Ability to communicate, present and influence effectively 
    Ability to problem solve and develop creative solutions 
  • Analytical thought process and proficiency with Microsoft Office Suite    
  • Excellent verbal and written communication skills 

Preferred:

  • Experience in sales or CPG

Required skills/competencies:

Led by Purpose. Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.​

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see Canada | My K-C Benefits

Flex That Works at Kimberly-Clark

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration - helping you connect, grow, and innovate while maintaining the balance you value.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

Employment is subject to verification of pre-screening tests which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.

Salary Range: 70,600 – 83,400 CADAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to Canada locations only.

Primary Location

Mississauga Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
More about this job

Responsibilities

The Customer Development Associate will manage regional accounts and act as the primary point of contact for customers like Sobey's. They are responsible for forecasting inventory and trade investments while collaborating with internal teams to ensure successful solution delivery.

Requirements

Candidates must hold a bachelor's degree and possess strong organizational, analytical, and communication skills. While no prior sales experience is required, the role demands the ability to manage multiple projects and learn business applications quickly.

Skills

  • Sales
  • Business development
  • Inventory forecasting
  • Trade investment forecasting
  • Project management
  • Communication
  • Analytical thinking
  • Microsoft Office Suite
  • Problem solving
  • Time management
  • Organizational skills
  • Presentation skills
  • Stakeholder management

Benefits

  • Comprehensive benefits suite
  • Target bonus eligibility
  • Flexible work model

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Customer Development
  • Account Management
  • CPG
  • Sales
  • Business Development
  • Inventory Forecasting
  • Trade Investment
  • Stakeholder Management
  • Microsoft Office
  • Project Management
  • Analytical Skills
  • Communication
  • Hybrid Work
  • Consumer Goods
  • Relationship Management

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