SAC Resource Worker
- Barrie, ON, Canada
Hourly rate: Level I:$28.58; Level II:$30.23; Level III:$31.55 CAD · Part-time
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Job details
- Pay
- Hourly rate: Level I:$28.58; Level II:$30.23; Level III:$31.55 CAD
- Job type
- Part-time
- Apply by
- Experience
- Minimum 1 year practical related experience is required.
- Working hours
- 17.5 hours per week
- Posting language
- English
- Posted
Original job description
Job Description
As a member of Kinark’s Supervised Access Program, the Resource Worker manages client related processes and services under the supervision of the Client Services Supervisor. The Resource Worker works collaboratively with clients, the legal and social services’ community and the Supervised Access team, ensuring clear and concise communication. This engagement continues throughout the client’s service experience. Attention to factual documentation and avoiding opinion is paramount. The successful candidate will be required to work flexible hours including early evenings and some weekends in an Office/Centre environment. The primary office for this role is Barrie Office (31 Ironstone Crescent, Barrie, ON, L9J 1A7), with periodic travel to support the Bracebridge Office (193 Manitoba Street, Unit 5, Bracebridge, ON, P1L 1S3).
This position is covered by the Ontario Public Service Employees Union (OPSEU) Local 355 group. As per the collective agreement, internal applicants will be considered first.
This is a temporary, part-time role (17.5 hours per week). This contract is up to 1-year in length, or until the current incumbent returns.
Hourly rate: Level I:$28.58; Level II:$30.23; Level III:$31.55 CAD
Duties and Responsibilities:
As a member of Kinark’s Supervised Access Program, the Resource Worker manages client related processes and services under the supervision of the Client Services Supervisor. The Resource Worker works collaboratively with clients, the legal and social services’ community and the Supervised Access team, ensuring clear and concise communication. This engagement continues throughout the client’s service experience. Attention to factual documentation and avoiding opinion is paramount. The successful candidate will be required to work flexible hours including early evenings and some weekends in an Office/Centre environment. The primary office for this role is Barrie Office (31 Ironstone Crescent, Barrie, ON, L9J 1A7), with periodic travel to support the Bracebridge Office (193 Manitoba Street, Unit 5, Bracebridge, ON, P1L 1S3).
This position is covered by the Ontario Public Service Employees Union (OPSEU) Local 355 group. As per the collective agreement, internal applicants will be considered first.
This is a temporary, part-time role (17.5 hours per week). This contract is up to 1-year in length, or until the current incumbent returns.
Hourly rate: Level I:$28.58; Level II:$30.23; Level III:$31.55 CAD
Duties and Responsibilities:
- Responds, processing referrals through registration, intake, orientation to service decisions, scheduling, report writing.
- Manages data base, electronic file notes and service specific documents.
- Works with key community partners and collaterals that intersect with Supervised Access.
- Tracks and manages recovers, including fees for reports, letters.
- Attentive to ensuring safety of all participants including SAP team is addressed.
- Engage in and/or redirects difficult conversations to ensure service demands, complaints, safety risks and critical incidents are addressed.
- Facilitates direct service between parents/significant others and their children aligning with service agreements and court orders
- Requires completion of Community College Diploma/Social Services or equivalent.**
- Minimum 1 year practical related experience is required.
- Excellent verbal and written communication skills is required.
- Competent IT experience
- CPR/First Aid Certified
- Bilingualism (English and French) considered an asset.
More about this job
Responsibilities
Processes client referrals through registration, intake, orientation, service decisions, scheduling, and reporting, while maintaining databases, electronic notes, and service documents. Coordinates with community partners, tracks fees and recoveries, addresses safety concerns and difficult conversations, and facilitates parent-child contact in accordance with service agreements and court orders.
Requirements
Requires a Community College Diploma in Social Services or equivalent and at least one year of related practical experience. Strong verbal and written communication, competent IT experience, and CPR/First Aid certification are required; English-French bilingualism is an asset.
Skills
- Referral Processing
- Client Intake
- Service Scheduling
- Report Writing
- Database Management
- Electronic File Documentation
- Community Partnerships
- Fee and Recovery Tracking
- Participant Safety
- Conflict De-escalation
- Incident Response
- Supervised Access Facilitation
- Verbal Communication
- Written Communication
- Information Technology
- CPR and First Aid
Visa sponsorship
Not detected in the job text
Categories
- Social Services
- Healthcare
- Customer Service & Support
- Administrative
- Legal
Keywords
- Supervised Access Program
- Social Services
- Community College Diploma
- Referral Processing
- Registration
- Client Intake
- Service Orientation
- Service Decisions
- Scheduling
- Report Writing
- Database Management
- Electronic File Notes
- Community Partners
- Client Services
- Fee Tracking
- Safety Planning
- Complaints
- Critical Incidents
- Court Orders
- Service Agreements
- CPR
- First Aid
- Bilingualism
- English
- French
- OPSEU