Food Service Manager

“How do you bring kindness to others every day?”

Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Food Services Manager (FSM) reports to the Executive Director and provides leadership in all aspects of the dietary operation within established legislative and professional standards, manages human, material, and fiscal resources, and monitors the quality of care and services delivered to clients through effective quality improvement activities.

Salary: The starting annual salary is CAD $65k. 

Vacancy Type :

This is an existing vacancy.

Responsibilities:

• Chairs the Resident Food Committee meetings
• Liaise with Registered Dietitian to provide resident nutrition care Complete required documentation and communication on any resident care, food production changes and other observations
• Ongoing delivery of customer service with team members, residents, families, and the general public
• Ensures meal times are a social occasion and these must involve all team members
• Ensuring optimal quality of life for each resident by providing well balanced meals
• Report faulty equipment and ensure lock/tag out is practiced.
• Understands homes Quality Improvement Program and participates in departmental auditing.
• Responsible for tracking inventory of food/drinks as well as ordering food twice per week and then ensuring that items arrived from food order are in good condition. 
• Ensures compliance with Public Health and Ministry of Health and Long Term Care standards and regulations
• Utilizes equipment and supplies within budgetary constraints
• Participates in budgeting process in collaboration with Executive Director
• Participates in Joint Food Service Managers Meetings
• Any and all other tasks as assigned

Qualifications:

The qualifications needed to join our family are as follows:

• Active member of Canadian Society of Nutrition & Management (CSNM) or a registered dietitian
• Comprehensive knowledge of long-term care concepts and philosophies
• Excellent interpersonal and communication skills
• Previous managerial experience in a unionized long-term care setting is an asset
• Policy and program development
• Good judgment & decision making, solving problems & effective conflict management 
• Ability to listen and respect others’ points of view
• Has at least 2 years experience
• Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory references.

What do we offer you? 

• Competitive wages
• Employee perks
• Support for personal and professional growth
• Employee benefits (only included if specific to the role)
• Employee and Family Assistance Program (only included if specific to the role)
• Matching RRSP contribution (only included if specific to the role)
• Medication training provided (only included if specific to the role)

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.