IT Technician Co-op Student (Winter 2027)
- Toronto, ON, Canada
Salary: The hourly rate for this position is $20.78-$25.67 per hour. · Full-time
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Job details
- Pay
- Salary: The hourly rate for this position is $20.78-$25.67 per hour.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
About Us
Ready to kickstart your career in one of Canada’s rapidly growing industries? Join Kinectrics, a company that takes pride in being consistently ranked as one of the best places to work in the nuclear and energy sector, where purpose and people mean as much as innovation and growth.
Since 2023, Kinectrics has employed over 200 students, providing them with the opportunity to grow and make a meaningful impact. Being recognized as Best Co-op Employer of the Year and recipient of the University of Waterloo Award for Next Generation Employment Innovation reflects our commitment to developing the next generation of talent.
Shape Your Career With Kinectrics
As a co-op student, you will:
- Have priority consideration for our Graduate Trainee program and full-time opportunities after graduation.
- Receive the tools and support you need to grow professionally with the opportunity to create impactful work that helps our clients achieve their goals.
- Gain practical work experience to complement your classroom studies and experience what it is really like to work in the industry, while working with technical experts to hone your skills.
- Build rapport and make vital connections with industry experts through networking and mentorship during your work term.
- Join a large community of co-op students from different schools and backgrounds.
- Be a part of our culture by participating in student and company events like Meet the Experts, Student Socials, Lunch and Learns, Technical Excellence Seminars, DEI initiatives, the United Way campaign, and many more.
About The Position
- Department: Information Technology (IT)
- Location: 800 Kipling Avenue, Toronto, ON - On-site
- Term Length: 4 or 8 months
- Salary: The hourly rate for this position is $20.78-$25.67 per hour. Please note, the salary information provided is intended to be used as a guideline. Final rate offered will vary upon candidate’s prior co-op/work experience, years of study completed, relevant skills, as well as internal equity considerations.
Provide Tier 1 Help Desk support and triage during core business hours. This support includes basic application software support; basic application hardware support; creating defect reports as needed; resolving defect reports as able; providing first level phone support; and opening tickets for support calls.
This opportunity involves responsibilities including but not limited to:
- Triage, technical information gathering, and dispatch of Help Desk support tickets raised by telephone or email
- Provide expertise, hardware/software problem solving and end user support towards the operation of Kinectrics network infrastructure, desktop and notebook computers
- IT Help Desk technical support using remote support tools and in-person and desk-side technical support
- Hands-on troubleshooting and repair of software, configuration, network, and hardware issues
- Other duties as required
- Currently enrolled full-time in a post-secondary, Computer Systems Technology or Information Technology program, requiring a co-op placement
- Proficient in Windows 10, Windows 11, Microsoft Office 2016 and M365 (MS Word, Excel, PowerPoint, and Outlook
- Network Administration knowledge (TCP/IP, NAT, DHCP, DNS, IEEE 802.11 Wireless, etc.)
- Experience writing scripts (batch, PowerShell, VBScript, VBA, etc.)
- Basic mobile phone setup and support experience (Android and iPhone)
- Excellent communication (verbal and written) and interpersonal skills, especially for giving technical instruction to non-technical people
- Ability to work and collaborate with others effectively, strong team-work focus
- Strong organizational skills
- Strong analytical and problem-solving skills
- Ability to work independently and to self-teach when presented with new problems to solve
- Demonstrates enthusiastic interest in computer technology and enjoys technological challenges outside of the classroom
Kinectrics fosters a collaborative and inclusive culture where all team members’ contributions are valued and respected. Safety is at the heart of everything we do, and we believe that “No task is so important that we cannot make the effort to do it safely.” We are deeply committed to sustainable practices that reduce our environmental footprint, while delivering innovative, high-quality solutions. Our culture encourages continuous learning, teamwork, and a shared sense of purpose, empowering employees to grow professionally while making a meaningful difference for our clients and the communities we serve.
Application Instructions
Qualified applicants, please apply directly through our Careers page, and include a cover letter, resume, and transcript in a single file attachment by November 6, 2026. Please specify your availability for a 4 or 8 months co-op placement on your application. Kindly ensure you include all the required information in order to be considered for this opportunity.
Please note, this posting is for an existing vacancy and only those candidates considered for an interview will be contacted.
Kinectrics Inc. is strongly committed to diversity, equity and inclusion (DE&I) and welcomes applications from all individuals. To learn more about our commitments please visit our diversity, equity and inclusion and indigenous relations pages.
Kinectrics welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
More about this job
Responsibilities
Provide Tier 1 help desk support by triaging and documenting support requests, resolving issues where possible, and dispatching tickets as needed. Troubleshoot and support users’ computers, applications, mobile devices, and network infrastructure through remote and in-person assistance.
Requirements
Applicants must be full-time post-secondary students in a Computer Systems Technology or Information Technology program that requires a co-op placement. They should have experience with Windows, Microsoft Office and 365, networking, scripting, and mobile device support, along with strong communication, teamwork, organization, and problem-solving skills.
Skills
- Windows 10 and 11
- Microsoft Office
- Microsoft 365
- Network Administration
- TCP/IP
- NAT
- DHCP
- DNS
- Wireless Networking
- Batch Scripting
- PowerShell
- VBScript
- VBA
- Help Desk Support
- Hardware and Software Troubleshooting
- Technical Communication
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Energy
Keywords
- Information Technology
- Computer Systems Technology
- Tier 1 Help Desk
- Ticket Triage
- Windows 10
- Windows 11
- Microsoft Office 2016
- Microsoft 365
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Network Administration
- TCP/IP
- NAT
- DHCP
- DNS
- IEEE 802.11 Wireless
- Batch Scripting
- PowerShell
- VBScript
- VBA
- Android
- iPhone
- Remote Support Tools
- Desktop Support
- Hardware Troubleshooting
- Software Troubleshooting
- Network Infrastructure
- End-User Support