Customer service representative jobs in Saint-Constant, QC and nearby

Within 25 km

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Added 27 days ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 27 days ago
BILINGUAL CLIENT SERVICE REPRESENTATIVE
Green Shield Canada
Montreal, QC
This position of Client Service Representative will report to the Client Service Leader in the following capacities:
Added 27 days ago
FB
Bilingual Customer Service Representative
Fairstone Bank
Montreal, QC
- Full-time
Hybrid position with mandatory 3 days in office
Added 27 days ago
LS
Représentant du service à la clientèle - Vêtements&sports / Customer service representative - Sports&apparel
Lanctôt Sports
Montreal, QC
- Full-time
Mode hybride : 3 jours au bureau et 2 jours à la maison
Added 28 days ago
C
Seasonal Customer Service Representative - ROYALMOUNT
CARBONLEO
Montreal, QC
- Temporary
Under the supervision of the Customer Experience Supervisor, the employee helps ensure that the various experiences offered to visitors run smoothly and provides high-quality customer…
Added 28 days ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 28 days ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 28 days ago
M
Bilingual Customer Service Representative
Manulife
Montreal, QC
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 28 days ago
ZI
Customer Service Representative
ZIM Integrated Shipping Services
Montreal, QC
- Full-time
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 28 days ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
Added 28 days ago
Customer Service Representative
ZIM
Montreal, QC
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 28 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC
- Full-time
Following on from training, employees will work in a hybrid model (typically 1 office day per week)
Added 28 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC
- Full-time
Following on from training, employees will work in a hybrid model (typically 1 office day per week)
Added 29 days ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
Horaire : quart de jour, 37,5 heures par semaine · Schedule: Day shift, 37.5 hours per week
Added 1 month ago
LA
Agent(e) du service à la clientèle / Customer Service Representative
Leo Autopartage
Montreal, QC
- Part-time
1 à 2 jours par semaine au bureau · 1 to 2 days per week in office
Added 1 month ago
Customer Service Associate
La Maison Simons
Montreal, QC
Provide high-quality customer service to our clientele.
Added 1 month ago
DC
Customer Service Representative
Danawares Corp
Montreal, QC
- Full-time
· French required
Added 1 month ago
KL
Représentant(e) du service client / Customer Service Representative
King Living
Brossard, QC
- Full-time
This is not just a customer service role where you follow a script and close a ticket.
Added 1 month ago
T
Représentant(e) Bilingue, Service Aux Clients / Bilingual Client Service Representative
TEKsystems
Montreal, QC
- $25 CAD / hour
- Contract
As a Customer Service Representative, you will be the first point of contact for clients, delivering a professional and positive customer experience through various communication channels.…
Added 1 month ago
NB
Customer Service Agent Commercial Banking
National Bank of Canada
Montreal, QC
- Full-time
As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify…
Added 1 month ago
CC
Customer Service Representative (Bilingual) (1-Year Temporary)
Canadian Centre for Occupational Health and Safety
Montreal, QC
- Temporary
That’s where you come in. We need your customer service expertise to help get this important information into the hands of our key stakeholders. Our health and safety products and services…
Added 1 month ago
SL
Bilingual Customer Service Representative
Sun Life Québec
Montreal, QC
- Full-time
Work-Life Balance: Hybrid position with 2 days in office per week · Quantity and fixed days per week subject to review
Added 1 month ago
SL
Bilingual Customer Service Representative
Sun Life
Montreal, QC
- Full-time
Work-Life Balance: Hybrid position with 2 days in office per week · Quantity and fixed days per week subject to review
Added 1 month ago
GE
Customer Service Representative (bilingual) - $22.56/hour- EN
Global Excel Management Inc.
Montreal, QC
- Full-time
Bilingual Customer Service Representative - Assistance Services $22.56/h

King Living

Représentant(e) du service client / Customer Service Representative

Brossard, QC, Canada

55 000 $ - 65 000 $ CAD par année, selon l'expérience. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: 55 000 $ - 65 000 $ CAD par année, selon l'expérience.
Job type: Full-time
Posting language: English · French
Posted: Oct 12, 2026

Original job description

English section of this bilingual listing.

Be the customer's advocate - resolving complex issues with empathy, creativity and ownership.

This is not just a customer service role where you follow a script and close a ticket.

This is a solutions-focused role where you own warranty and service cases end to end - navigating product issues, repairs and service challenges with a creative mindset and genuine accountability. You will use AI-enabled tools to work smarter, communicate transparently with customers throughout their journey, and deliver resolutions that reflect the premium King Living standard.

If you are a customer-first professional with strong problem-solving instincts and a genuine drive to make things right - this is the role for you.

Own post-sale warranty and service enquiries from start to finish - troubleshooting concerns with a creative, solutions-focused mindset that balances process with a great customer experience.

Maintain transparent, timely communication throughout every case - managing expectations, setting service windows and coordinating internally to keep resolutions on track.

Apply AI tools and automations to improve accuracy, turnaround and customer messaging - identifying opportunities to improve first-contact resolution.

Identify high-risk or complex issues and escalate appropriately - maintaining strong product knowledge to advise customers accurately on care, materials and coverage.

Ensure resolutions align with quality standards and contribute to process improvements and knowledge base articles that make the team better over time.

You will likely come from a customer service, warranty or after-sales support role - ideally within furniture, retail or a service-based industry. What matters most is your empathy, your ownership mindset, and your commitment to resolving every case with care and speed.

You are a solutions-focused customer service professional who takes genuine pride in delivering great outcomes for customers.

French is the primary working language for this position. English is required due to interactions with partners, client, tools and teams located outside Quebec.

King Living is actively embracing AI across the business to remove friction, increase visibility and accelerate decision making. We are looking for people who are curious, open-minded and excited by the opportunity to use AI and emerging technologies to improve efficiency, automate repetitive tasks and create more time for creative thinking and innovation. You do not need to be an AI expert - but you should have the mindset and willingness to adopt new tools that help us move faster and work smarter.

Since 1977, King Living has redefined Australian furniture design. With showrooms across Australia, New Zealand, the UK, Canada, Singapore, Malaysia, the USA, China and Thailand - you will be supporting customers of a genuinely global premium brand.

King Living actively embraces AI and emerging technologies - you will be equipped with the tools to work smarter and focus more on what matters most: the customer.

Clear pathways into Senior Customer Service Representative, Team Manager, and specialist enablement or quality roles.

Competitive benefits program, generous employee and family & friends discounts, and an Employee Assistance Program to support your wellbeing.

Passion, Integrity, Collaboration and Innovation are the heartbeat of King Living. These values guide everything we do - from the products we design to the culture we create. Our hiring decisions are based not only on experience and skills, but on mindset, attitude and alignment with our values.

King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

Ready to champion King Living customers with empathy and expertise? We'd love to hear from you.

Read the full bilingual original

Soyez l'avocat(e) du client - résolvant des problèmes complexes avec empathie, créativité et responsabilité.

Be the customer's advocate - resolving complex issues with empathy, creativity and ownership.

La différence King / The King Difference

Ce n'est pas juste un rôle de service client où vous suivez un script et fermez un dossier.

This is not just a customer service role where you follow a script and close a ticket.

C'est un rôle axé sur les solutions où vous prenez en charge les dossiers de garantie et de service de bout en bout - en naviguant à travers les problèmes de produits, les réparations et les défis de service avec un esprit créatif et une véritable responsabilité. Vous utiliserez des outils alimentés par l'IA pour travailler plus intelligemment, communiquerez de manière transparente avec les clients tout au long de leur parcours, et livrerez des résolutions qui reflètent les standards premium de King Living.

This is a solutions-focused role where you own warranty and service cases end to end - navigating product issues, repairs and service challenges with a creative mindset and genuine accountability. You will use AI-enabled tools to work smarter, communicate transparently with customers throughout their journey, and deliver resolutions that reflect the premium King Living standard.

Si vous êtes un(e) professionnel(le) axé(e) sur le client, avec de solides instincts de résolution de problèmes et une véritable volonté de bien faire les choses - ce rôle est fait pour vous.

If you are a customer-first professional with strong problem-solving instincts and a genuine drive to make things right - this is the role for you.

Ce que vous gérerez / What You Will Own

Résolution des garanties & Prise en charge des dossiers / Warranty Resolution & Case Ownership

Prendre en charge les demandes clients liées aux garanties et aux services de bout en bout - en résolvant les problèmes avec un esprit créatif et axé sur les solutions qui équilibre le respect des processus avec une excellente expérience client.

Own post-sale warranty and service enquiries from start to finish - troubleshooting concerns with a creative, solutions-focused mindset that balances process with a great customer experience.

Communication & Coordination client / Customer Communication & Coordination

Maintenir une communication transparente et ponctuelle tout au long de chaque dossier - en gérant les attentes, en fixant des fenêtres de service et en coordonnant en interne pour que les résolutions restent sur la bonne voie.

Maintain transparent, timely communication throughout every case - managing expectations, setting service windows and coordinating internally to keep resolutions on track.

Support par l'IA / AI-Driven Support

Appliquer des outils IA et des automatisations pour améliorer la précision, les délais de traitement et la communication client - en identifiant les opportunités d'améliorer la résolution au premier contact.

Apply AI tools and automations to improve accuracy, turnaround and customer messaging - identifying opportunities to improve first-contact resolution.

Support opérationnel & Gestion des escalades / Escalation & Operational Support

Identifier les problèmes à risque élevé ou complexes et les transmettre de manière appropriée - en maintenant une solide connaissance des produits pour conseiller les clients sur les soins, les matériaux et la couverture.

Identify high-risk or complex issues and escalate appropriately - maintaining strong product knowledge to advise customers accurately on care, materials and coverage.

Intégrité des processus & Amélioration continue / Process & Improvement

Veiller à ce que les résolutions respectent les normes de qualité et contribuer aux améliorations de processus et aux articles de base de connaissances qui améliorent l'équipe au fil du temps.

Ensure resolutions align with quality standards and contribute to process improvements and knowledge base articles that make the team better over time.

Votre Profil / Who You Are

Vous venez probablement d'un rôle de service client, de garantie ou de support après-vente - idéalement dans le secteur du mobilier, de la vente au détail ou d'un secteur axé sur les services. Ce qui compte le plus, c'est votre empathie, votre sens des responsabilités et votre engagement à résoudre chaque dossier avec soin et rapidité.

You will likely come from a customer service, warranty or after-sales support role - ideally within furniture, retail or a service-based industry. What matters most is your empathy, your ownership mindset, and your commitment to resolving every case with care and speed.

Vous êtes un(e) professionnel(le) du service client axé(e) sur les solutions qui prend une réelle fierté à obtenir d'excellents résultats pour les clients.

You are a solutions-focused customer service professional who takes genuine pride in delivering great outcomes for customers.

Expérience avérée en service client, de préférence dans le secteur du mobilier, de la vente au détail ou des services / Proven background in customer service, preferably in furniture, retail or service-based industries
Solides compétences en résolution de conflits, désescalade et communication / Strong conflict resolution, de-escalation and communication skills
Familiarité avec les plateformes CRM - l'expérience avec Salesforce Customer 360 est un avantage / Familiarity with CRM platforms - Salesforce Customer 360 experience is an advantage
Compréhension des garanties, des garanties aux consommateurs et de l'évaluation des défauts produits / Understanding of warranties, consumer guarantees and product fault assessment
À l'aise avec les outils numériques, les systèmes alimentés par l'IA et les bases de connaissances / Comfortable using digital tools, AI-enabled systems and knowledge bases
Esprit de résolution de problèmes axé sur la satisfaction client / Problem-solving mindset with a genuine focus on customer satisfaction

Langues / Languages

Le français est la langue de travail principale pour ce poste. La connaissance de l'anglais est requise en raison des interactions avec des partenaires, des outils ou des équipes situés à l'extérieur du Québec.

French is the primary working language for this position. English is required due to interactions with partners, client, tools and teams located outside Quebec.

IA chez King Living / AI at King Living

King Living adopte activement les outils d'IA et les technologies émergentes à travers l'entreprise pour réduire les frictions, augmenter la visibilité et accélérer la prise de décision. Nous recherchons des personnes curieuses, ouvertes d'esprit et enthousiastes à l'idée d'utiliser l'IA et les technologies émergentes pour améliorer l'efficacité et créer plus de temps pour la créativité et l'innovation.

King Living is actively embracing AI across the business to remove friction, increase visibility and accelerate decision making. We are looking for people who are curious, open-minded and excited by the opportunity to use AI and emerging technologies to improve efficiency, automate repetitive tasks and create more time for creative thinking and innovation. You do not need to be an AI expert - but you should have the mindset and willingness to adopt new tools that help us move faster and work smarter.

Pourquoi rejoindre King Living / Why People Join King Living - And Stay

Une marque australienne emblématique / An Iconic Australian Brand

Depuis 1977, King Living a redéfini le design de mobilier australien. Avec des salles de montre en Australie, en Nouvelle-Zélande, au Royaume-Uni, au Canada, à Singapour, en Malaisie, aux États-Unis, en Chine et en Thaïlande - vous soutiendrez les clients d'une marque véritablement mondiale.

Since 1977, King Living has redefined Australian furniture design. With showrooms across Australia, New Zealand, the UK, Canada, Singapore, Malaysia, the USA, China and Thailand - you will be supporting customers of a genuinely global premium brand.

Rémunération Compétitive / Competitive Compensation

55 000 $ - 65 000 $ CAD par année, selon l'expérience.

Environnement tourné vers l'avenir / AI-Forward Environment

King Living adopte activement les outils d'IA et les technologies émergentes - vous serez équipé(e) des outils pour travailler plus intelligemment et vous concentrer sur ce qui compte le plus : le client.

King Living actively embraces AI and emerging technologies - you will be equipped with the tools to work smarter and focus more on what matters most: the customer.

Évoluez dans votre carrière / Career Growth

Des perspectives claires vers des rôles de Représentant(e) senior du service client, de Responsable d'équipe et de parcours spécialisés en habilitation ou en qualité.

Clear pathways into Senior Customer Service Representative, Team Manager, and specialist enablement or quality roles.

Avantages Sociaux / Benefits

Programme d'avantages sociaux compétitif, rabais employés généreux pour vous, votre famille et vos proches, et programme d'aide aux employés pour soutenir votre bien-être.

Competitive benefits program, generous employee and family & friends discounts, and an Employee Assistance Program to support your wellbeing.

Nos valeurs / Our Values

La Passion, l'Intégrité, la Collaboration et l'Innovation sont au cœur de King Living. Ces valeurs guident tout ce que nous faisons - des produits que nous concevons à la culture que nous créons. Nos décisions de recrutement ne reposent pas uniquement sur votre expérience et vos compétences, mais aussi sur votre passion, votre attitude et votre alignement avec nos valeurs fondamentales.

Passion, Integrity, Collaboration and Innovation are the heartbeat of King Living. These values guide everything we do - from the products we design to the culture we create. Our hiring decisions are based not only on experience and skills, but on mindset, attitude and alignment with our values.

King Living souscrit au principe de l'égalité des chances en matière d'emploi. Toutes les candidatures seront examinées sans distinction de race, d'orientation sexuelle, de religion, de couleur, d'identité de genre ou de statut parental.

King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

Prêt(e) à défendre les clients de King Living avec empathie et expertise? Nous serions ravis de vous rencontrer.

Ready to champion King Living customers with empathy and expertise? We'd love to hear from you.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own warranty and after-sales service cases from start to finish, troubleshooting product issues and coordinating repairs while communicating transparently with customers. Use AI-enabled tools to improve accuracy and resolution times, escalate complex cases appropriately, and contribute to quality standards and process improvements.

Requirements

Candidates should have customer service experience, ideally in furniture, retail, or another service-based industry, and strong communication, conflict-resolution, and de-escalation skills. Familiarity with CRM systems, warranty and consumer guarantee processes, product fault assessment, and digital or AI-enabled tools is expected; Salesforce Customer 360 experience is an advantage.

Skills

Customer Service
Warranty Resolution
Case Ownership
Problem-Solving
Conflict Resolution
De-escalation
Customer Communication
Customer Coordination
CRM Platforms
Salesforce Customer 360
Warranty Knowledge
Consumer Guarantees
Product Fault Assessment
AI Tools and Automation
Product Knowledge
Process Improvement

Benefits

Competitive Benefits Program
Employee Discounts
Family and Friends Discounts
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Warranty Resolution
After-Sales Support
Case Management
Customer Experience
Product Troubleshooting
Repairs
Customer Communication
Service Coordination
AI Tools
Automation
First-Contact Resolution
Escalation Management
Product Knowledge
Product Care
Materials
Consumer Guarantees
Product Fault Assessment
CRM
Salesforce Customer 360
Knowledge Base
Quality Standards
Process Improvement
Furniture
Retail

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Customer service representative jobs in Saint-Constant, QC and nearby

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