Academic Information Assistant (Contract)
- London, ON, Canada
$65,331 to $79,598 CAD / year · Contract
Applications open in a new tab.
Job details
- Pay
- $65,331 to $79,598 CAD / year
- Job type
- Contract
- Apply by
- Experience
- A minimum of 2 years of relevant experience.
- Working hours
- 35 hours per week
- Posting language
- English
- Posted
Original job description
STAFF ASSOCIATION
EXTERNAL JOB POSTING
Job Title
Academic Information Assistant - Job Reference #202610-03CE
Description
DESCRIPTION:
The Academic Information Assistant will:
The qualification of the successful candidate will include:
Full Time Contract (35 hours per week)
Effective Date
December 9, 2026 until March 31, 2028
Salary Range
SSG 12 - $65,331 - $79,598 per annum, dependent on experience.
Application Instructions
Submit a letter of application and resume. References required upon request. Please quote the Job Reference # in your application. Interested persons may apply by clicking “Apply Now”.
Job Description Available Upon Request.
CLOSING DATE FOR APPLICATIONS:
November 13, 2026 at 4:30pm
The College is committed to advancing the Catholic intellectual tradition and welcomes faculty, staff and students from all faiths and backgrounds.
King’s University College is committed to Employment Equity, welcomes diversity in the workplace and encourages applications from all qualified individuals including women, members of visible minorities, aboriginal persons and persons with disabilities.
King’s University College is committed to recognizing the dignity and independence of all and seeks to ensure that persons with disabilities have genuine, open and unhindered access to the College’s employment opportunities. If you require an accommodation during the recruitment process, please contact Human Resources at 519-433-3491 for assistance.
EXTERNAL JOB POSTING
Job Title
Academic Information Assistant - Job Reference #202610-03CE
Description
DESCRIPTION:
The Academic Information Assistant will:
- Provide academic information to students based on a broad knowledge of program requirements and departmental practices and ensures efficient workflow and operations related to the Academic Advising function.
- Requires a professional manner, initiative, diplomacy, confidentiality, good judgement, strong attention to detail, accuracy, and the ability to multi-task and prioritize effectively.
- Act as initial contact person for the Academic Dean's Office (ADO), and responds to a range of academic inquiries/issues in the ADO's primary email box using good judgement.
- Acts as a gatekeeper during drop-in hours by assessing and triaging the needs of all students wishing to see the Academic Program Advisors, Academic Counsellors, and Associate Dean.
- Hires, trains and supervises between 7 and 13 students each year to staff the ADO Student Helpline/ Frontline Triage system.
- Assist with planning for the Spring Program Counselling campaign.
- Evaluates and makes recommendations to Associate Academic Dean and Manager regarding the development of digital filing, and work-flow systems.
- Creates project proposals, liaises with external service providers, and manages the development, execution, and implementation of automation projects with the Academic Advising Office.
- During Summer months, track, schedule and follow-up on grade point waiver appeals for students that have been Required to Withdraw from the University.
- Perform other related duties in the Academic Dean's Office as assigned by Supervisor.
The qualification of the successful candidate will include:
- A college degree.
- A minimum of 2 years of relevant experience.
- Advance knowledge of MS Office products and strong PeopleSoft experience (required daily).
- Above-average proficiency with Excel.
- Strong communications and interpersonal skills.
- Strong organizational skills.
- Good general knowledge of academic program requirements for programs offered at the College.
Full Time Contract (35 hours per week)
Effective Date
December 9, 2026 until March 31, 2028
Salary Range
SSG 12 - $65,331 - $79,598 per annum, dependent on experience.
Application Instructions
Submit a letter of application and resume. References required upon request. Please quote the Job Reference # in your application. Interested persons may apply by clicking “Apply Now”.
Job Description Available Upon Request.
CLOSING DATE FOR APPLICATIONS:
November 13, 2026 at 4:30pm
The College is committed to advancing the Catholic intellectual tradition and welcomes faculty, staff and students from all faiths and backgrounds.
King’s University College is committed to Employment Equity, welcomes diversity in the workplace and encourages applications from all qualified individuals including women, members of visible minorities, aboriginal persons and persons with disabilities.
King’s University College is committed to recognizing the dignity and independence of all and seeks to ensure that persons with disabilities have genuine, open and unhindered access to the College’s employment opportunities. If you require an accommodation during the recruitment process, please contact Human Resources at 519-433-3491 for assistance.
More about this job
Responsibilities
Provide academic information and triage student inquiries, support advising operations, and hire, train, and supervise student staff. Help plan counselling campaigns, improve digital filing and workflow systems, manage automation projects, and coordinate grade point waiver appeals.
Requirements
Requires a college degree and at least two years of relevant experience, along with advanced Microsoft Office knowledge, strong daily PeopleSoft experience, and above-average Excel proficiency. Candidates should have strong communication, interpersonal, and organizational skills, plus general knowledge of the College’s academic program requirements.
Skills
- Academic Advising
- Knowledge Of Academic Program Requirements
- PeopleSoft
- Microsoft Office
- Excel
- Communication
- Interpersonal Skills
- Organization
- Attention To Detail
- Accuracy
- Confidentiality
- Judgment
- Multitasking
- Prioritization
- Staff Training And Supervision
- Workflow Improvement
Visa sponsorship
Not detected in the job text
Categories
- Education
- Administrative
- Customer Service & Support
- Management & Leadership
- Technology
Keywords
- Academic Advising
- Academic Program Requirements
- Student Inquiries
- Student Triage
- Academic Dean's Office
- PeopleSoft
- Microsoft Office
- Excel
- Digital Filing Systems
- Workflow Systems
- Automation Projects
- Project Proposals
- External Service Providers
- Student Staff Hiring
- Staff Training
- Staff Supervision
- Program Counselling
- Grade Point Waiver Appeals
- Confidentiality
- Attention To Detail
- Prioritization
- Higher Education