Jobs in Canada

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Added 11 mins ago
VC
Peer Support Worker
Vancouver Coastal Health
Vancouver, BC
- $31.64 CAD / hour
- Temporary
…interdisciplinary team members, receives work direction from designated staff, shares their own lived/living experience to assist patients/clients through their health care journey. Assists…
Added 11 mins ago
CC
Retail Shift Leader
Canna Cabana
North Bay, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 11 mins ago
PV
Part-Time Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
Added 11 mins ago
ML
Assistant Manager, Full Time
MAPLE LEAF LOUNGE
Winnipeg, MB
- Full-time
Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
Added 11 mins ago
A
Project Director – Water and Wastewater
AECOM
Victoria, BC · Burnaby, British Columbia
- $240,000 to $270,000 CAD / year
- Full-time
Team Leadership: Lead, mentor, and develop project staff and contribute to the growth and development of AECOM's water and wastewater practice.
Added 11 mins ago
A
Geotechnical Engineer
AECOM
Ottawa, ON
- $84,200 to $110,000 CAD / year
- Full-time
Experience in writing geotechnical investigation reports and proposals, project management, supervision of staff, and coordination with clients and vendors.
Added 27 mins ago
Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Minimum four (4) weeks of paid annual vacation days, increasing with years of service;
Added 27 mins ago
Career Fair - Sheraton Hotel Guildford
Kandor
Vancouver, BC
Must have at least 1 year of prior Security experience · Must have strong verbal and written communication skills
Added 27 mins ago
OV
Manager, Strategic Sourcing and Procurement - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
The Manager, Strategic Sourcing and Procurement, provides strategic and operational leadership for strategic sourcing, procurement, contract management, and vendor relationship management…
Added 27 mins ago
Relief Coordinator
Métis Nation of Ontario
Thunder Bay, ON
…what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost…
Added 27 mins ago
Prospect Development Analyst, Philanthropy Operations
World Vision Canada
Mississauga, ON
Deliver timely, accurate, and actionable research for fundraisers and Philanthropy leadership, including prospect profiles, briefings, capacity assessments, relationship mapping, and donor…
Added 27 mins ago
S
Researcher
SRCHC
Toronto, ON
- Part-time
- Contract
South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health…
Added 27 mins ago
TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
- Full-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)
Added 27 mins ago
M
Manager, Operations Integration Subways
Metrolinx
Toronto, ON
- Full-time
Prepare and deliver executive-level reports, presentations and operational studies outlining service performance, KPIs, strategic directions, findings and improvement initiatives to…
Added 27 mins ago
KP
Front Office Manager
Kingfisher Pacific Resort & Spa
Royston, BC
- Full-time
3–5 years of progressive leadership experience in a resort or full-service hotel environment.
Added 27 mins ago
KG
Project Manager
KGS Group
Thunder Bay, ON
- Full-time
Absence from base is anticipated to be 1-2 days per week with infrequent week-long periods of resident services on project sites
Added 27 mins ago
VH
RPN - Hospital and Partnership Program (York Region)
VHA Home HealthCare
Vaughan, ON
- Part-time
The successful candidate will work morning shifts (9:00 AM to 1:00 PM) and participate in a bi-weekly weekend rotation
Added 27 mins ago
VH
RPN - Hospital and Partnership Program (York Region)
VHA Home HealthCare
Toronto, ON · North York, ON
- Part-time
The successful candidate will work morning shifts (9:00 AM to 1:00 PM) and participate in a bi-weekly weekend rotation
Added 27 mins ago
M
Endpoint Systems Engineer
McElhanney
Vancouver, BC
- Full-time
The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week
Added 27 mins ago
VH
RPN - Hospital and Partnership Program (York Region)
VHA Home HealthCare
Richmond Hill, ON
- Part-time
The successful candidate will work morning shifts (9:00 AM to 1:00 PM) and participate in a bi-weekly weekend rotation
Added 27 mins ago
AC
Commercial Property Building Manager
Alexander College
Vancouver, BC
- Full-time
Experience working directly with retail tenants on service requests, lease compliance and operational needs.
Added 27 mins ago
VH
RPN - Hospital and Partnership Program (York Region)
VHA Home HealthCare
Markham, ON
- Part-time
The successful candidate will work morning shifts (9:00 AM to 1:00 PM) and participate in a bi-weekly weekend rotation
Added 27 mins ago
VH
RPN - Hospital and Partnership Program (York Region)
VHA Home HealthCare
Newmarket, ON
- Part-time
The successful candidate will work morning shifts (9:00 AM to 1:00 PM) and participate in a bi-weekly weekend rotation
Added 27 mins ago
CC
Data Intelligence Business Lead
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
Oversee data analysts, quality assurance staff and consultants, ensuring alignment with project objectives;
Added 27 mins ago
S
Full Time Grocery Supervisor - Graveyard Shift - Hillside Location
Sobeys
Victoria, BC
- Full-time
The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…

Kingfisher Pacific Resort & Spa

Front Office Manager

Royston, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 11, 2027
Experience: 3–5 years of progressive leadership experience in a resort or full-service hotel environment.
Posting language: English
Posted: Nov 12, 2026

Original job description

Join One of Canada's Top-Ranked Resorts

Proudly ranked #4 among Canada's top resorts in the 2026 Condé Nast Traveler Readers' Choice Awards.

Kingfisher Pacific Resort & Spa is an award-winning oceanfront destination nestled along the eastern shore of Vancouver Island in the beautiful Comox Valley.

Renowned for its exceptional guest experiences, world-class spa offerings, outstanding dining, and genuine hospitality, Kingfisher is more than a place to stay. It's a destination where memorable experiences are created every day.

We are looking for an experienced, motivated, and hands-on Front Office Manager to lead our Front Office and Guest Services teams.

Reporting directly to the General Manager, this position combines active operational leadership with strategic oversight of departmental performance, guest satisfaction, and revenue opportunities.

We believe great leadership starts with being present, engaged, and willing to lead by example. Our ideal candidate is equally comfortable supporting the front desk during a busy check-in, coaching a team member, resolving a guest concern, or reviewing occupancy forecasts and opportunities to improve revenue.

This is an opportunity for a hospitality professional who takes pride in developing people, building strong teams, and contributing directly to the success of an award-winning resort.

What You'll Do

Leadership, Coaching & Team Development

Provide visible, hands-on leadership across Front Office, Guest Services, Reservations, and Night Audit operations.
Lead by example, actively supporting daily operations and stepping in wherever needed to ensure exceptional guest service.
Recruit, train, mentor, and develop team members, building confidence, accountability, and a strong service culture.
Establish clear expectations, provide regular coaching and constructive feedback, and recognize individual and team achievements.
Foster a positive, collaborative environment where employees feel supported, empowered, and motivated to succeed.
Develop team members through ongoing training, performance evaluations, and opportunities for professional growth.

Front Office Operations & Guest Experience

Oversee the daily operations of the Front Office, ensuring a seamless guest experience from reservation through departure.
Maintain a strong operational presence, ensuring the department is properly staffed, organized, and prepared for daily business demands.
Maintain a thorough working knowledge of front desk procedures, reservations, property management systems, and guest service standards.
Personally assist with guest inquiries, reservations, check-ins, check-outs, and service recovery when required.
Anticipate guest needs, resolve concerns professionally, and continuously identify opportunities to enhance the guest experience.
Collaborate closely with Housekeeping, Maintenance, Spa, and Food & Beverage to ensure effective communication and coordinated resort operations.
Coordinate group reservations and related guest arrangements with appropriate departments.
Participate in Manager-on-Duty responsibilities as required.

Departmental Performance & Revenue Management

Monitor occupancy, average daily rate (ADR), booking trends, and future business (BAR Rates) demand to support revenue and occupancy objectives.
Work collaboratively with the General Manager and Reservations team to identify opportunities to maximize room revenue and guest satisfaction.
Review departmental performance, operational reports, and guest feedback to identify opportunities for improvement.
Manage departmental scheduling, labour productivity, payroll tracking, and operating expenses.
Support the development and implementation of departmental procedures, service standards, and operational improvements.
Ensure compliance with resort policies, safety standards, security procedures, and financial controls.

What You Bring

3–5 years of progressive leadership experience in a resort or full-service hotel environment.
A demonstrated ability to lead, coach, mentor, and develop a successful hospitality team.
A hands-on management style with a genuine willingness to participate in daily operations and support employees.
Strong knowledge of front office operations, reservations, guest services, and hotel property management systems.
An understanding of hotel occupancy, ADR, revenue management principles, and departmental financial performance.
Excellent interpersonal, organizational, communication, and problem-solving skills.
Confidence in managing guest concerns, employee challenges, and competing operational priorities.
A collaborative leadership approach that promotes accountability, teamwork, and continuous improvement.
Proficiency with ResortSuite PMS or comparable property management systems is an asset.
Flexibility to work evenings, weekends, and holidays as operationally required.

Why Join the Kingfisher?

Be part of an independently owned, award-winning resort recognized among Canada's finest.
Work in a spectacular oceanfront setting in the beautiful Comox Valley.
Join a collaborative leadership team committed to exceptional hospitality and continuous improvement.
Make a meaningful impact by developing people, strengthening operations, and enhancing guest experiences.
Enjoy a competitive salary, extended health benefits, staff discounts, and professional development opportunities.
Experience the lifestyle Vancouver Island has to offer, with ocean, mountains, and year-round recreation at your doorstep.

Discover the Kingfisher Experience

Kingfisher Pacific Resort & Spa is an independently owned, 65-room boutique resort featuring beautifully appointed accommodations, recently renovated beachfront suites, and three uniquely designed penthouses.

Our culinary experiences celebrate the flavours of the Pacific Ocean and Vancouver Island, highlighting fresh, locally inspired ingredients and elevated dining.

Our renowned Pacific Mist Spa offers distinctive wellness experiences, including the signature Pacific Mist Hydropath® and the immersive Healing Caves®, featuring six unique therapies designed to promote relaxation and rejuvenation.

Our people are at the heart of everything we do. We take pride in creating a welcoming workplace where individuals from diverse backgrounds come together to deliver exceptional hospitality.

At Kingfisher, you'll have the opportunity to grow professionally, contribute to an exceptional guest experience, and take pride in being part of a destination celebrated both nationally and internationally.

Come lead, inspire, and grow with us at Kingfisher Pacific Resort & Spa.

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Relocation assistance
Vision care

Salary based on education and experience:

From $75 000

Ability to Commute/Relocate:

Courtenay, BC V9N 9R9: Reliably commute or plan to relocate before starting work (required).

Education:

Secondary School (required)

Experience:

Leadership: 3 years (required)

Hospitality: 3 years (preferred)

Language:

English (required)

Work Location: In person

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and support Front Office, Guest Services, Reservations, and Night Audit operations, while developing the team and ensuring a seamless guest experience. Monitor departmental performance and revenue opportunities, manage staffing and expenses, coordinate with other resort departments, and uphold service, safety, security, and financial standards.

Requirements

Requires 3–5 years of progressive leadership experience in a resort or full-service hotel, with demonstrated ability to lead, coach, and develop hospitality teams. Candidates should have strong front office and reservations knowledge, familiarity with property management systems and revenue metrics, excellent communication and problem-solving skills, and flexibility to work evenings, weekends, and holidays; secondary school is required.

Skills

Front Office Operations
Team Leadership
Coaching and Mentoring
Team Development
Guest Services
Guest Relations
Reservations Management
Property Management Systems
Revenue Management
Occupancy and ADR Analysis
Scheduling and Labor Productivity
Payroll Tracking
Budget and Expense Management
Service Recovery
Interdepartmental Coordination
Problem-Solving

Benefits

Company Events
Dental Care
Disability Insurance
Discounted or Free Food
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Relocation Assistance
Vision Care
Staff Discounts
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Guest Services
Reservations
Night Audit
Resort Operations
Hotel Operations
Property Management Systems
ResortSuite PMS
Guest Experience
Service Recovery
Team Leadership
Coaching
Mentoring
Staff Training
Performance Evaluations
Occupancy
Average Daily Rate
Revenue Management
Booking Trends
BAR Rates
Departmental Scheduling
Labor Productivity
Payroll Tracking
Operating Expenses
Safety Standards
Security Procedures
Financial Controls
Group Reservations
Manager on Duty

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Work requirements

Jobs in Canada