Jobs in Canada

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Added 4 mins ago
N
CAN - Manager, Maintenance - Canada
Novolex
London, ON
- Full-time
The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These…
Added 4 mins ago
Manager, Volunteer Strategy and Engagement
Canadian Blood Services
Brampton, ON · Dartmouth, NS · Edmonton, AB · Calgary, AB · Winnipeg, MB · Vancouver, BC · Toronto, ON · Ottawa, ON
Canadian Blood Services is looking for a Regular full-time Manager, Volunteer Strategy and Engagement to join our dynamic Support and Operations team in our Donor Engagement and Corporate…
Added 4 mins ago
BP
Front of House Supervisor
Boston Pizza
Cranbrook, BC
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 4 mins ago
CC
Retail Shift Leader
Canna Cabana
North Bay, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 4 mins ago
PV
Part-Time Keyholder
Pet Valu
Canada
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 4 mins ago
ML
Assistant Manager, Full Time
MAPLE LEAF LOUNGE
Winnipeg, MB
- Full-time
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Added 4 mins ago
VE
Account Manager - Chemical Water Treatment Solutions
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Toronto, ON
- Full-time
All vendors must have a current and fully executed MSA on file before submitting candidates
Added 4 mins ago
UH
Technical Assistant, Research - Glass Washing & Sterilization Facilities
University Health Network
Toronto, ON
- Contract
Reports to: Manager, Research Laboratory Services
Added 4 mins ago
UO
Administrative Assistant
University of British Columbia
Vancouver, BC · UBCV | Gordon B. Shrum Building (SHRM)
- $4,464 to $4,578 CAD / month
- Full-time
The proposed time allocation, pending confirmation by all PIs, is 2.5 days per week (17.5 hours, 50%) for Dr · Nozomu Yachie, 1.5 days per week (10.5 hours, 30%) for Dr
Added 4 mins ago
MI
Bilingual Field Specialist
MSX International
ON · Ontario
- Full-time
…our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and…
Added 4 mins ago
D
Manager, Quality & Integrated Management Systems
Dexterra
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Full-time
…institutional facilities to remote worksites and natural resource operations. We are committed to delivering exceptional service while creating meaningful opportunities for our people,…
Added 20 mins ago
T
Manager, Privacy Program Governance and Operations (5684)
TD
Toronto, ON
- Full-time
Added 20 mins ago
T
Business Insights Analyst I
TD
Markham, ON
- Full-time
…productivity, and operational effectiveness team across fraud operations. This role provides support which enables fraud operations to operate efficiently, consistently, and at…
Added 20 mins ago
Employment Consultant - Integrated Employment Services (Newmarket)
ACCES Employment
Newmarket, ON
Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance, and equitable access to services.
Added 20 mins ago
Retail Assistant Store Manager - Portage Ave.
Fire & Flower Inc.
Winnipeg, MB
The Retail Assistant Store Manager, under the direction of the General Manager, is primarily responsible for the daily business operations of the store including training and supervising…
Added 20 mins ago
PC
Site Safety & Training Manager
Paladin Canada
La Loche, SK
- Full-time
Paladin Canada is seeking an experienced Safety and Training Manager to lead site-based health, safety and training activities during construction of the Patterson Lake South Project, an…
Added 20 mins ago
Prospect Development Analyst, Philanthropy Operations
World Vision Canada
Mississauga, ON
Prospect Development Manager, Philanthropy Operations
Added 20 mins ago
M
Manager, Operations Integration Subways
Metrolinx
Toronto, ON
- Full-time
The Manager, Operations Integration – Subways plays a key role in ensuring the safe, reliable and efficient delivery of subway and LRT services. The position provides operational, technical…
Added 20 mins ago
KP
Front Office Manager
Kingfisher Pacific Resort & Spa
Royston, BC
- Full-time
We are looking for an experienced, motivated, and hands-on Front Office Manager to lead our Front Office and Guest Services teams.
Added 20 mins ago
AC
Commercial Property Building Manager
Alexander College
Vancouver, BC
- Full-time
Seymour Property Management is seeking a Commercial Property Building Manager to oversee the daily operations, maintenance and tenant relations of assigned commercial properties, including…
Added 20 mins ago
CC
Data Intelligence Business Lead
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Ottawa, ON
- Full-time
Under the direct supervision of the Manager, Intelligence and Data Strategy, the Data Intelligence Business Lead supports the development and implementation of the Council’s Client Customer…
Added 20 mins ago
DG
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Vancouver, BC
- Full-time
…presented to the highest standard. Reporting to the Logistic Manager, this position supports both sales and service teams by maintaining vehicle readiness, lot organization, and overall…
Added 20 mins ago
S
Full Time Grocery Supervisor - Graveyard Shift - Hillside Location
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- Full-time
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 20 mins ago
SF
Lead Talent Acquisition & HR Business Partner
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- Full-time
Oversee and lead where critical the recruitment requirements for safety-sensitive, regulated, and cross-border roles
Added 20 mins ago
SH
Program Manager, interRAI Practice and Data Quality
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The Program Manager leads initial training, competency development and assessment, ongoing practice support and a coordinated approach to maintain assessor competency. Working…

Kingfisher Pacific Resort & Spa

Front Office Manager

Royston, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 11, 2027
Experience: 3–5 years of progressive leadership experience in a resort or full-service hotel environment.
Posting language: English
Posted: Nov 12, 2026

Original job description

Join One of Canada's Top-Ranked Resorts

Proudly ranked #4 among Canada's top resorts in the 2026 Condé Nast Traveler Readers' Choice Awards.

Kingfisher Pacific Resort & Spa is an award-winning oceanfront destination nestled along the eastern shore of Vancouver Island in the beautiful Comox Valley.

Renowned for its exceptional guest experiences, world-class spa offerings, outstanding dining, and genuine hospitality, Kingfisher is more than a place to stay. It's a destination where memorable experiences are created every day.

We are looking for an experienced, motivated, and hands-on Front Office Manager to lead our Front Office and Guest Services teams.

Reporting directly to the General Manager, this position combines active operational leadership with strategic oversight of departmental performance, guest satisfaction, and revenue opportunities.

We believe great leadership starts with being present, engaged, and willing to lead by example. Our ideal candidate is equally comfortable supporting the front desk during a busy check-in, coaching a team member, resolving a guest concern, or reviewing occupancy forecasts and opportunities to improve revenue.

This is an opportunity for a hospitality professional who takes pride in developing people, building strong teams, and contributing directly to the success of an award-winning resort.

What You'll Do

Leadership, Coaching & Team Development

Provide visible, hands-on leadership across Front Office, Guest Services, Reservations, and Night Audit operations.
Lead by example, actively supporting daily operations and stepping in wherever needed to ensure exceptional guest service.
Recruit, train, mentor, and develop team members, building confidence, accountability, and a strong service culture.
Establish clear expectations, provide regular coaching and constructive feedback, and recognize individual and team achievements.
Foster a positive, collaborative environment where employees feel supported, empowered, and motivated to succeed.
Develop team members through ongoing training, performance evaluations, and opportunities for professional growth.

Front Office Operations & Guest Experience

Oversee the daily operations of the Front Office, ensuring a seamless guest experience from reservation through departure.
Maintain a strong operational presence, ensuring the department is properly staffed, organized, and prepared for daily business demands.
Maintain a thorough working knowledge of front desk procedures, reservations, property management systems, and guest service standards.
Personally assist with guest inquiries, reservations, check-ins, check-outs, and service recovery when required.
Anticipate guest needs, resolve concerns professionally, and continuously identify opportunities to enhance the guest experience.
Collaborate closely with Housekeeping, Maintenance, Spa, and Food & Beverage to ensure effective communication and coordinated resort operations.
Coordinate group reservations and related guest arrangements with appropriate departments.
Participate in Manager-on-Duty responsibilities as required.

Departmental Performance & Revenue Management

Monitor occupancy, average daily rate (ADR), booking trends, and future business (BAR Rates) demand to support revenue and occupancy objectives.
Work collaboratively with the General Manager and Reservations team to identify opportunities to maximize room revenue and guest satisfaction.
Review departmental performance, operational reports, and guest feedback to identify opportunities for improvement.
Manage departmental scheduling, labour productivity, payroll tracking, and operating expenses.
Support the development and implementation of departmental procedures, service standards, and operational improvements.
Ensure compliance with resort policies, safety standards, security procedures, and financial controls.

What You Bring

3–5 years of progressive leadership experience in a resort or full-service hotel environment.
A demonstrated ability to lead, coach, mentor, and develop a successful hospitality team.
A hands-on management style with a genuine willingness to participate in daily operations and support employees.
Strong knowledge of front office operations, reservations, guest services, and hotel property management systems.
An understanding of hotel occupancy, ADR, revenue management principles, and departmental financial performance.
Excellent interpersonal, organizational, communication, and problem-solving skills.
Confidence in managing guest concerns, employee challenges, and competing operational priorities.
A collaborative leadership approach that promotes accountability, teamwork, and continuous improvement.
Proficiency with ResortSuite PMS or comparable property management systems is an asset.
Flexibility to work evenings, weekends, and holidays as operationally required.

Why Join the Kingfisher?

Be part of an independently owned, award-winning resort recognized among Canada's finest.
Work in a spectacular oceanfront setting in the beautiful Comox Valley.
Join a collaborative leadership team committed to exceptional hospitality and continuous improvement.
Make a meaningful impact by developing people, strengthening operations, and enhancing guest experiences.
Enjoy a competitive salary, extended health benefits, staff discounts, and professional development opportunities.
Experience the lifestyle Vancouver Island has to offer, with ocean, mountains, and year-round recreation at your doorstep.

Discover the Kingfisher Experience

Kingfisher Pacific Resort & Spa is an independently owned, 65-room boutique resort featuring beautifully appointed accommodations, recently renovated beachfront suites, and three uniquely designed penthouses.

Our culinary experiences celebrate the flavours of the Pacific Ocean and Vancouver Island, highlighting fresh, locally inspired ingredients and elevated dining.

Our renowned Pacific Mist Spa offers distinctive wellness experiences, including the signature Pacific Mist Hydropath® and the immersive Healing Caves®, featuring six unique therapies designed to promote relaxation and rejuvenation.

Our people are at the heart of everything we do. We take pride in creating a welcoming workplace where individuals from diverse backgrounds come together to deliver exceptional hospitality.

At Kingfisher, you'll have the opportunity to grow professionally, contribute to an exceptional guest experience, and take pride in being part of a destination celebrated both nationally and internationally.

Come lead, inspire, and grow with us at Kingfisher Pacific Resort & Spa.

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Relocation assistance
Vision care

Salary based on education and experience:

From $75 000

Ability to Commute/Relocate:

Courtenay, BC V9N 9R9: Reliably commute or plan to relocate before starting work (required).

Education:

Secondary School (required)

Experience:

Leadership: 3 years (required)

Hospitality: 3 years (preferred)

Language:

English (required)

Work Location: In person

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and support Front Office, Guest Services, Reservations, and Night Audit operations, while developing the team and ensuring a seamless guest experience. Monitor departmental performance and revenue opportunities, manage staffing and expenses, coordinate with other resort departments, and uphold service, safety, security, and financial standards.

Requirements

Requires 3–5 years of progressive leadership experience in a resort or full-service hotel, with demonstrated ability to lead, coach, and develop hospitality teams. Candidates should have strong front office and reservations knowledge, familiarity with property management systems and revenue metrics, excellent communication and problem-solving skills, and flexibility to work evenings, weekends, and holidays; secondary school is required.

Skills

Front Office Operations
Team Leadership
Coaching and Mentoring
Team Development
Guest Services
Guest Relations
Reservations Management
Property Management Systems
Revenue Management
Occupancy and ADR Analysis
Scheduling and Labor Productivity
Payroll Tracking
Budget and Expense Management
Service Recovery
Interdepartmental Coordination
Problem-Solving

Benefits

Company Events
Dental Care
Disability Insurance
Discounted or Free Food
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Relocation Assistance
Vision Care
Staff Discounts
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Guest Services
Reservations
Night Audit
Resort Operations
Hotel Operations
Property Management Systems
ResortSuite PMS
Guest Experience
Service Recovery
Team Leadership
Coaching
Mentoring
Staff Training
Performance Evaluations
Occupancy
Average Daily Rate
Revenue Management
Booking Trends
BAR Rates
Departmental Scheduling
Labor Productivity
Payroll Tracking
Operating Expenses
Safety Standards
Security Procedures
Financial Controls
Group Reservations
Manager on Duty

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Work requirements

Jobs in Canada