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Added 6 mins ago
AC
Gérant 1090
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Levis, QC
- Full-time
Added 6 mins ago
SR
Business & Marketing Development Manager
ServiceMaster Restore of Fraser Valley
Abbotsford, BC
- Full-time
Prepare and deliver bi-weekly report to General Manager on the Friday prior to the PM meeting on Tuesdays.
Added 6 mins ago
SR
Marketing & Business Development Associate
ServiceMaster Restore of Fraser Valley
Abbotsford, BC
- Full-time
Prepare and deliver bi-weekly report to General Manager on the Friday prior to the PM meeting on Tuesdays.
Added 7 mins ago
W
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Halifax, NS
- Full-time
Has a general understanding of activities of all company departments.
Added 21 mins ago
HP
Director of Public Works
HR Project Partners Inc.
Iqaluit, NU
- Full-time
When submitting your application to HR Project Partners for this opportunity, please submit a PDF version and clearly state the job title for which you are applying.
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BC
Systems Delivery Project Manager RSSOM
Bechtel Corporation
Toronto, ON
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General experience and knowledge of railway systems installation – Traction Power, Signalling, Communications (Fibre, CCTV, PA), SCADA, and Platform Screen Doors.
Added 21 mins ago
SF
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- Part-time
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SF
Assistant Showroom Manager
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- Full-time
Site: Shared Health - Thompson General Hospital
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Winnipeg, MB
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Winnipeg, MB
- Full-time
…Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health…
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Winnipeg, MB
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Health Care Aide
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Winnipeg, MB
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Winnipeg, MB
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Added 1 hour ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
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Added 1 hour ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
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Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
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Winnipeg, MB
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SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
SH
Ward Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Clinical Manager, RN, RPN and/or LPN, the Ward Clerk acts as a member of the health care team, performing clerical, receptionist, and related duties as…
Added 1 hour ago
SH
Health Care Aide
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
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Kintetsu World Express Inc.

Operations Agent

Dorval, QC, Canada

Compensation: Salary range starting from $55,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution. · Full-time

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Job details

Pay: Compensation: Salary range starting from $55,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Existing Vacancy - Actively Recruiting

About Us

At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re looking for a place where hard work and ambition are recognized and rewarded, we’d love to meet you.

The Opportunity

We are seeking an Operations Agent to support customer service and sales activities within the Operations Department. In this role, you will act as a point of contact between internal team members and external customers, helping to ensure smooth communication and day-to-day coordination.

Responsibilities include assisting with customer inquiries, supporting sales-related tasks, and working with different teams to help resolve issues and meet customer needs in a timely and professional manner

What You’ll Do

Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints.
Pay special attention to key assigned accounts.
Complete accurate monthly reports as requested by management and customers.
Provide shipment information for import/export customers and support the sales department in negotiating rates and quotes for services.
Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
Coordinate shipments and send pre-alert notices to customers and related departments as required.
Comply with all safety policies, practices and procedures.
Report all unsafe activities to supervisor and/or Human Resources.
Receive guidance with respect to general objectives in most tasks and projects assigned.
Determine methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines.
Perform all other job-related duties as required by management.

What You Bring

Formal Academic Training in related field (CITT or CIFFA preferred) and two to four years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Compensation: Salary range starting from $55,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution.

Why Join KWE?

Fast-paced, dynamic environment with a great team
Opportunity for advancement
Generous bonus program linked to company & individual success
Competitive and equitable compensation packages
Comprehensive group benefits
Company paid pension program
Accessible and inclusive work environment

If you’re ready to take the next step in your career and contribute to a growing organization, we’d love to hear from you!

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email Canada.hr@kwe.com.

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/

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More about this job

Responsibilities

The Operations Agent acts as a primary point of contact for customers, managing inquiries and coordinating shipment details. They also support the sales department with rate negotiations and ensure accurate documentation and billing for all logistics activities.

Requirements

Candidates should have two to four years of related experience and formal academic training in a logistics-related field. Proficiency in computer systems and the ability to interpret technical documents and perform mathematical calculations are required.

Skills

Customer service
Logistics coordination
Sales support
Data entry
Reporting
Shipment tracking
Communication
Problem solving
Microsoft Office
Rate negotiation
Safety compliance
Documentation

Benefits

Comprehensive group benefits
Company paid pension program
Bonus program
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Logistics
3PL
Supply chain
Customer service
Import
Export
CITT
CIFFA
Shipment coordination
Rate negotiation
Data entry
Reporting
Safety policies
Operations
Sales support
Billing
Pre-alert notices
Documentation

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