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Added 8 mins ago
TS
Homelessness Services Worker
The Salvation Army Canada and Bermuda Territory
St. Catharines, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 21 mins ago
OP
Evidence Control Attendant
Ottawa Police Service
Ottawa, ON
- Full-time
Provide client-centred service to a variety of internal and external community partners as well as members of the general public.
Added 23 mins ago
CC
Cleaning Supervisor (Warehouse Calgary)
Commercial Cleaning Services
Calgary, AB
- $18 CAD / hour
- Part-time
Ensure that the client receives exceptional customer service through regular communication with onsite representatives, responding to service quality issues on a timely basis and promoting…
Added 38 mins ago
H
Dining Room Supervisor, Full Time
Havergal
Sudbury, ON
- Full-time
We are seeking an outgoing and highly motivated Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The successful candidate will have…
Added 52 mins ago
TC
Residence Worker, Temp Part Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Part-time
- Temporary
Recognize, analyze and deals with potential emergency situations such as client’s aggressive behaviour to ensure no harm comes to the client and/or the public; reports problems to…
Added 52 mins ago
I|
Coordonnateur(trice) des opérations
Intelcom | Dragonfly
Fort St. John, BC
- Full-time
Complete supervisor-assigned tasks as required
Added 52 mins ago
RP
Senior Parking Manager
Reimagined Parking
Winnipeg, MB
- $45,500 CAD / year
- Full-time
The Senior Parking Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Senior Parking Manager is…
Added 53 mins ago
GC
Assistant Prosecutor - Legal Services (Contract Full-Time)
Grey County
Owen Sound, ON
- Full-time
…the County, the Provincial Offences Court Manager, and the Supervisor with respect to delivery of service to the…
Added 53 mins ago
T&
Loss Prevention Supervisor, Full Time, Vancouver Oakridge Park
Tiffany & Co.
Vancouver, BC
- Full-time
…needs to protect company assets, employees, and clients. The supervisor is a dynamic, attentive, and inspiring leader who builds relationships with internal and external partners; someone…
Added 1 hour ago
PH
hotel front desk supervisor
PHI Hotel Group
Vernon, BC
- Full-time
Added 1 hour ago
DG
3RD COOK - Northern Manitoba Remote Camp Operations
Dexterra Group
Winnipeg, MB
- Full-time
…variety of menu items for bagged lunches, breakfast, and dinner service, while maintaining high standards of quality, safety, and…
Added 1 hour ago
CG
Catering Supervisor, Casual Part Time
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
The Catering Supervisor is responsible for managing staff and following timelines for event setups and service.
Added 1 hour ago
CS
Student Project Coordinator
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
- Full-time
Canem Systems is a leading full-service electrical and mechanical contractor, offering comprehensive services across Canada. Our expertise spans design assistance, pre-construction,…
Added 1 hour ago
MB
food service supervisor
Mary Brown's Chicken
Baie Verte, NL
- Full-time
Ensure that food and service meet quality control standards
Added 1 hour ago
C
Quality Assurance Coordinator
Cencora
Mississauga, ON
- Full-time
…these documents to ensure that they align with established service standards as well as quality and regulatory…
Added 1 hour ago
C
Project Manager
Clearspace
Toronto, ON
- $80,000 to $160,000 USD / year
- Full-time
Lead with calm, practical judgment when issues arise, balancing client service with commercial and construction realities.
Added 1 hour ago
TC
CUPE 1328 - IT Field Technician
Toronto Catholic District School Board
Toronto, ON
- Full-time
Excellent interpersonal skills with demonstrated success working in a client service environment
Added 1 hour ago
K
Security Supervisor - Retail - Full time
Kandor
Hamilton, ON
- Full-time
Serves the property and client through excellent customer service skills
Added 1 hour ago
Outside Sales - Territory Manager Quebec West
Fastco
Vaudreuil-Dorion, QC
…and the internal team as well as the marketing aspect of the service. They will ensure that our clients are aware of all of our programs, in a timely manner, through internal and external…
Added 2 hours ago
Security Supervisor - Springhill Institution
Commissionaires Nova Scotia
Springhill, NS
high standards of service, and help ensure daily operations run smoothly while meeting the needs of our client.
Added 2 hours ago
CE
Front of House Supervisor - Bridgette Bar Calgary
Concorde Entertainment Group
Calgary, AB
- Full-time
Bridgette Bar Calgary is looking for a full-time permanent supervisor to add to their team. The Supervisor contributes to the oversight of the front of house operations. This position is…
Added 2 hours ago
TS
Shelter Support Worker-Relief
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
…practices. This role also collaborates with team members to promote client well-being and effective program delivery. The role contributes to the broader mission and values of The Salvation…
Added 2 hours ago
TS
Shelter Support Worker Women's
The Salvation Army Canada and Bermuda Territory
London, ON
- Full-time
…practices. This role also collaborates with team members to promote client well-being and effective program delivery. The role contributes to the broader mission and values of The Salvation…
Added 2 hours ago
TS
Front Desk Clerk -Relief
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 2 hours ago
SB
Account Manager
Scandinavian Building Services
Kamloops, BC
- Full-time
Most important to us is strong customer service skills since this will be a client facing role

Kintetsu World Express Inc.

Operations Agent

Dorval, QC, Canada

Compensation: Salary range starting from $55,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution. · Full-time

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Job details

Pay: Compensation: Salary range starting from $55,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Existing Vacancy - Actively Recruiting

About Us

At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re looking for a place where hard work and ambition are recognized and rewarded, we’d love to meet you.

The Opportunity

We are seeking an Operations Agent to support customer service and sales activities within the Operations Department. In this role, you will act as a point of contact between internal team members and external customers, helping to ensure smooth communication and day-to-day coordination.

Responsibilities include assisting with customer inquiries, supporting sales-related tasks, and working with different teams to help resolve issues and meet customer needs in a timely and professional manner

What You’ll Do

Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints.
Pay special attention to key assigned accounts.
Complete accurate monthly reports as requested by management and customers.
Provide shipment information for import/export customers and support the sales department in negotiating rates and quotes for services.
Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
Coordinate shipments and send pre-alert notices to customers and related departments as required.
Comply with all safety policies, practices and procedures.
Report all unsafe activities to supervisor and/or Human Resources.
Receive guidance with respect to general objectives in most tasks and projects assigned.
Determine methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines.
Perform all other job-related duties as required by management.

What You Bring

Formal Academic Training in related field (CITT or CIFFA preferred) and two to four years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Compensation: Salary range starting from $55,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution.

Why Join KWE?

Fast-paced, dynamic environment with a great team
Opportunity for advancement
Generous bonus program linked to company & individual success
Competitive and equitable compensation packages
Comprehensive group benefits
Company paid pension program
Accessible and inclusive work environment

If you’re ready to take the next step in your career and contribute to a growing organization, we’d love to hear from you!

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email Canada.hr@kwe.com.

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/

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More about this job

Responsibilities

The Operations Agent acts as a primary point of contact for customers, managing inquiries and coordinating shipment details. They also support the sales department with rate negotiations and ensure accurate documentation and billing for all logistics activities.

Requirements

Candidates should have two to four years of related experience and formal academic training in a logistics-related field. Proficiency in computer systems and the ability to interpret technical documents and perform mathematical calculations are required.

Skills

Customer service
Logistics coordination
Sales support
Data entry
Reporting
Shipment tracking
Communication
Problem solving
Microsoft Office
Rate negotiation
Safety compliance
Documentation

Benefits

Comprehensive group benefits
Company paid pension program
Bonus program
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Logistics
3PL
Supply chain
Customer service
Import
Export
CITT
CIFFA
Shipment coordination
Rate negotiation
Data entry
Reporting
Safety policies
Operations
Sales support
Billing
Pre-alert notices
Documentation

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