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Kintetsu World Express Inc.

Sea Export Coordinator

Winnipeg, MB, Canada

Compensation: Salary range starting from $45,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution. · Full-time

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Job details

Pay: Compensation: Salary range starting from $45,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Existing Vacancy - Actively Recruiting

About Us

At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re looking for a place where hard work and ambition are recognized and rewarded, we’d love to meet you.

The Opportunity

We are seeking a Sea Freight Export Coordinator to support the day-to-day operations and ongoing success of our Sea Freight Export division. In this role, you will help ensure the efficient coordination of export shipments, maintain high service standards, and contribute to the smooth execution of freight forwarding activities.

In addition, you will provide exceptional customer service and sales support, serving as a key liaison between internal teams and external customers to ensure clear communication, timely issue resolution, and a positive customer experience.

What You’ll Do

Provide excellence in customer service as the first point of contact for client inquiries, concerns, and complaints, with special attention to key assigned accounts.
Assist the Sea Freight Export operation and ensure accurate processing of paperwork to minimize errors.
Complete accurate monthly reports as requested by management and customers.
Provide shipment information for export customers and support the sales department in negotiating rates and quotes for services.
Maintain accurate filing system(s), update and input shipment details in the system, and ensure accuracy for billing.
Coordinate shipments and send pre-alert notices to customers and related departments as required.
Assist the division/department manager in the effective maintenance of the company’s ISO policies; participate in meetings and support overall terminal objectives.
Comply with all safety policies, practices, and procedures.
Report all unsafe activities to the supervisor and/or Human Resources.
Receive guidance with respect to general objectives for most assigned tasks and projects; determine methods, work sequence, scheduling, and how to achieve objectives while operating within specific policy guidelines.
Provide backup support within the department during busy periods, vacations, and unexpected employee absences.
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership to others through example and by sharing knowledge and skills.
Perform all other job-related duties as required by management.

What You Bring

Formal Academic Training in related field (CITT or CIFFA preferred) and two to four years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Compensation: Salary range starting from $45,000 to $65,000 per year, with opportunities for growth and advancement based on performance and contribution.

Why Join KWE?

Fast-paced, dynamic environment with a great team
Opportunity for advancement
Generous bonus program linked to company & individual success
Competitive and equitable compensation packages
Comprehensive group benefits
Company paid pension program
Accessible and inclusive work environment
Flexible / hybrid work arrangements

If you’re ready to take the next step in your career and contribute to a growing organization, we’d love to hear from you!

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email Canada.hr@kwe.com.

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/

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More about this job

Responsibilities

The Sea Export Coordinator manages day-to-day export operations, ensuring accurate documentation and efficient shipment coordination. They also serve as a primary point of contact for customers, providing sales support and resolving inquiries to maintain high service standards.

Requirements

Candidates should have two to four years of related experience and formal academic training in a logistics-related field, such as CITT or CIFFA. Proficiency in computer systems and the ability to effectively communicate and interpret technical documentation are essential.

Skills

Customer service
Freight forwarding
Export coordination
Logistics
Documentation
Reporting
Rate negotiation
Communication
Problem resolution
Data entry
ISO policy compliance
Safety compliance
Microsoft Office
Shipment tracking

Benefits

Bonus program
Group benefits
Company paid pension program
Flexible work arrangements
Hybrid work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Sea Freight
Export
Logistics
3PL
Freight Forwarding
CITT
CIFFA
ISO
Customer Service
Shipment Coordination
Documentation
Reporting
Sales Support
Supply Chain
Compliance
Safety
Data Entry
Billing

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