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Added 6 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
…terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical…
Added 6 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
…terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical…
Added 6 mins ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
Implements contact flows, IVR logic, routing strategies, and agent workspace configurations on both Amazon Connect and Google CCAI platform.
Added 6 mins ago
P
Director, Data Enablement
PwC
Toronto, ON
- Full-time
Added 21 mins ago
D
Agent, Product administration
Desjardins
Levis, QC
- Full-time
As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform…
Added 21 mins ago
D
Financial Services Agent, Business
Desjardins
Mascouche, QC
- Full-time
Added 21 mins ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
Added 21 mins ago
C
Agency Associate
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Toronto, ON
- Full-time
Ensure accuracy - Manage the flow of funds to mitigate risk to the Bank as agent.
Added 21 mins ago
M
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
Added 21 mins ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 51 mins ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
Build AI agents and tools on Databricks (Mosaic AI Agent Framework, Model Serving, Vector Search) and integrate them with enterprise systems through Model Context Protocol (MCP)
Added 51 mins ago
W
(CAN) Regulated Pharmacy Technician
Walmart
New Minas, NS
- Full-time
…and the prescription is released to the correct customer or…
Added 51 mins ago
CL
Senior Okta Engineer (IAM)
Charger Logistics Inc.
Brampton, ON
- Full-time
Senior Okta Engineer (IAM) - Non-Human & AI Agent Identity
Added 51 mins ago
GE
Database Administrator (Temporary)
Greater Essex County District School Board
Windsor, ON
- Full-time
Develop, schedule and monitor data integrations between the Board's systems and connected platforms using SQL Agent jobs, ETL, APIs, SFTP and PowerShell scripting, and coordinate testing…
Added 51 mins ago
AS
Regional Manger - Quebec
Airline Services International
Montreal, QC
- Full-time
Airline Services International Inc. is an established cargo General Sales and Service Agent representing international airlines in Canada. We are seeking a commercially driven Regional…
Added 1 hour ago
K
Staff Accountant, U.S. Corporate Tax
KPMG
Vaughan, ON · ON · Toronto, Ontario
- Full-time
Completed US CPA or willingness to complete US CPA or IRS Enrolled Agent requirements.
Added 1 hour ago
AI
Agent Cargo Warehouse
Air Inuit
Montreal, QC
- Internship
The cargo warehouse agent prepares cargo shipments for departure on Air Inuit and Canadian North planes. He is also the one who receives the cargo packages that arrive on our planes.
Added 1 hour ago
PC
Capital Market Transactions - Manager
PwC Canada
Calgary, AB
- Full-time
Added 1 hour ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Added 1 hour ago
FE
Applied AI Engineer – Agents & Automation
Future Electronics
Kirkland, QC
- Full-time
Rapidly evaluate emerging AI tools, models, agent capabilities, development methods, and integration patterns.
Added 1 hour ago
PC
Capital Market Transactions - Manager
PwC Canada
Vancouver, BC
- Full-time
Added 1 hour ago
VD
Community Network Manager
Vancouver Division of Family Practice
Vancouver, BC
- Full-time
A change agent - likes variety and is comfortable encouraging people to embrace change to make things better.
Added 1 hour ago
A
Architecte PLM Senior / Senior PLM Architect
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 1 hour ago
GESC360A-Research Methods & Thesis Prep-Instructor
Wilfrid Laurier University
Waterloo, ON
…Laurier Faculty Association (WLUFA) is the exclusive bargaining agent. All applicants are assessed using both the “Appendix H: Assessment of CTF Candidates under 13.6.1” in the collective…
Added 1 hour ago
MC
Branch Manager II - Ancaster
Meridian Credit Union
Hamilton, ON · Ancaster, ON
- $90,000 to $94,000 CAD / year
- Full-time
…and leveraging experiences and knowledge of others. A change agent and strong communicator, who can modify style to gain understanding and commitment from…

Kintetsu World Express

Operations Agent

Montreal, QC, Canada

Compensation: Salary range starting from $55,000 to $64,000 per year, with opportunities for growth and advancement based on performance and contribution. · Full-time

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Job details

Pay: Compensation: Salary range starting from $55,000 to $64,000 per year, with opportunities for growth and advancement based on performance and contribution.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Existing Vacancy - Actively Recruiting

About Us

At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re looking for a place where hard work and ambition are recognized and rewarded, we’d love to meet you.

The Opportunity

We are seeking an Operations Agent to support customer service and sales activities within the Operations Department. In this role, you will act as a point of contact between internal team members and external customers, helping to ensure smooth communication and day-to-day coordination.

Responsibilities include assisting with customer inquiries, supporting sales-related tasks, and working with different teams to help resolve issues and meet customer needs in a timely and professional manner

What You’ll Do

Provide exceptional customer service as the primary point of contact for client inquiries, concerns, and complaints.
Give focused attention and support to assigned key accounts.
Prepare and submit accurate monthly reports as requested by management and customers.
Supply shipment updates for import and export customers and assist the Sales Department with rate negotiations and service quotations.
Maintain organized and accurate filing systems, update shipment information in the system, and ensure billing accuracy.
Coordinate shipments and distribute pre-alert notifications to customers and relevant internal departments as required.
Adhere to all company safety policies, procedures, and practices.
Report any unsafe conditions or activities to the Supervisor and/or Human Resources.
Work under general guidance while carrying out assigned tasks and projects.
Establish appropriate work methods, sequencing, and scheduling to achieve assigned objectives while operating within established policies and guidelines.
Perform other related duties and responsibilities as assigned by management.

What You Bring

Formal academic training in a related field, with CITT or CIFFA certification preferred, combined with two to four years of relevant experience and/or training; or an equivalent combination of education and experience.
Ability to read, analyze, and interpret documents such as safety regulations, operating instructions, maintenance manuals, and procedural guidelines.
Strong written communication skills with the ability to prepare routine reports, correspondence, and documentation.
Effective verbal communication skills, with the ability to present information clearly to customers and employees.
Ability to perform mathematical calculations involving discounts, interest, commissions, percentages, proportions, area, circumference, and volume.
Working knowledge of basic algebraic and geometric principles and their practical application.
Proficient in the use of personal computer applications, including email, record management systems, databases, word processing software, spreadsheets, and related business applications.

Compensation: Salary range starting from $55,000 to $64,000 per year, with opportunities for growth and advancement based on performance and contribution.

Why Join KWE?

Fast-paced, dynamic environment with a great team
Opportunity for advancement
Generous bonus program linked to company & individual success
Competitive and equitable compensation packages
Comprehensive group benefits
Company paid pension program
Accessible and inclusive work environment

If you’re ready to take the next step in your career and contribute to a growing organization, we’d love to hear from you!

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email Canada.hr@kwe.com.

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/

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More about this job

Responsibilities

Serve as the primary contact for customer inquiries and key accounts, provide shipment updates, and coordinate import and export shipments. Prepare reports, support sales with rate negotiations and quotations, maintain accurate shipment records and billing, and follow company safety procedures.

Requirements

Requires formal academic training in a related field and two to four years of relevant experience or an equivalent combination of education and experience; CITT or CIFFA certification is preferred. Candidates should have strong written and verbal communication, document interpretation, mathematical, and computer application skills.

Skills

Customer Service
Key Account Support
Customer Inquiry Resolution
Written Communication
Verbal Communication
Report Preparation
Shipment Coordination
Import and Export Operations
Rate Negotiation
Service Quotations
Shipment Tracking
Billing Accuracy
Records Management
Microsoft Office Applications
Mathematical Calculations
Safety Compliance

Benefits

Bonus Program
Competitive Compensation
Group Benefits
Company-Paid Pension
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Third-Party Logistics
Customer Service
Sales Support
Operations
Key Accounts
Import
Export
Shipment Coordination
Shipment Updates
Pre-Alert Notifications
Rate Negotiations
Service Quotations
Monthly Reports
Billing Accuracy
Records Management
Database Systems
Email
Word Processing
Spreadsheets
CITT Certification
CIFFA Certification
Safety Regulations
Operating Instructions
Mathematical Calculations
Algebra
Geometry

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