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Added 12 mins ago
KH
Supervisor, Nutrition Services
Kensington Health
Toronto, ON
- Full-time
The Supervisor, Nutrition Services is responsible for the daily operations of the Food Service Department in the assigned area(s), such as production, internal catering, resident/client…
Added 12 mins ago
TH
Overnight Freight Associate: Part Time - AIRDIRE
The Home Depot Canada
Airdrie, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 12 mins ago
C
Chauffeur-livreur/ Courier Driver - 12-Month Contract
Cencora
Montreal, QC · St Laurent, Quebec
- Full-time
Contribuer à une expérience client positive grâce à la fiabilité, à la communication et au souci du détail.
Added 12 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Temporary
…Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker carries out a variety of duties according to Food Safe protocols and…
Added 12 mins ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
…basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for…
Added 27 mins ago
A
Detailer - ACX Mascarin
AutoCanada
Thunder Bay, ON
- $20,000 to $55,000 CAD / year
- Other
…vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every…
Added 27 mins ago
S
Deli - Supervisor Deli TF
Sobeys
Campbell River, BC
- Full-time
An ability to work with the public in a highly customer service driven department while at the same time thriving on a fast pace will be key ingredients for your success in our deli…
Added 27 mins ago
CH
Chef d'équipe (e) de l'entrepôt- poste de soir
Cardinal Health Canada
Dorval, QC
- Full-time
Vous avez 3 ans d'expérience dans le domaine des opérations ou de la distribution
Added 27 mins ago
G
Operations Supervisor - Nights
GardaWorld
Halifax, NS
- Full-time
GardaWorld Cash Services, an internationally recognized security company, is currently looking for an Operations Supervisor (Nights) in Halifax, NS.
Added 27 mins ago
SH
Chemical Scientist
Siemens Healthineers
Ottawa, ON
- Full-time
Communicate with supervisor and others when issues are detected, and improvements are required.
Added 27 mins ago
AG
Automation Specialist F/M
Alstef Group
Toronto, ON · Etobicoke, ON
- Full-time
Perform any other task that may be requested by his immediate supervisor.
Added 27 mins ago
LC
Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 27 mins ago
LC
Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Winnipeg, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 27 mins ago
RS
Material Handler Night Shift Wednesday - Saturday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 27 mins ago
CN
Carpenter - Acheson
Civeo North America
AB · Edmonton, AB
- Full-time
…well-equipped facility in Acheson, AB. Reporting to the designated Supervisor, the successful candidate will be responsible for the structural portion of repairing, installation and…
Added 27 mins ago
G&
Operations Supervisor
Grand & Toy
Winnipeg, MB
- Full-time
Partner for success - Work closely with Sales and internal teams to resolve issues and deliver an exceptional customer experience.
Added 27 mins ago
FP
Restaurant & Banquet Manager
Four Points by Sheraton Kelowna Airport
Kelowna, BC
- $60,000 to $64,000 CAD / year
- Full-time
Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
Added 42 mins ago
ML
Maintenance Supervisor
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
The Maintenance Supervisor is an experienced Maintenance leader with experience in a Maintenance supervisory or leadership role applying proven Maintenance best practices in a fast pace…
Added 42 mins ago
CO
Municipal Worker 1 Custodial (Part-time)
City of Lloydminster
Lloydminster, SK
- Part-time
Reporting to the Supervisor – Custodial, the Municipal Worker 1 will work as part of the Building Services team in day to day operations, maintenance and cleanliness of buildings. This…
Added 42 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
London, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 42 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Burnaby, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 42 mins ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 42 mins ago
CE
Class 5 Driver (Construction Equipment)
Cooper Equipment Rentals Limited
Vancouver, BC
- Full-time
We are looking for customer-oriented, motivated individuals to join our professional team.
Added 57 mins ago
TH
Overnight Freight Associate - Part Time (Kanata)
The Home Depot
Ottawa, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 57 mins ago
CG
Food Service Worker
Compass Group Canada
Bancroft, ON
- Part-time
Resolve customer concerns and relays relevant information to supervisor.

Kintetsu World Express

Operations Agent

Montreal, QC, Canada

Compensation: Salary range starting from $55,000 to $64,000 per year, with opportunities for growth and advancement based on performance and contribution. · Full-time

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Job details

Pay: Compensation: Salary range starting from $55,000 to $64,000 per year, with opportunities for growth and advancement based on performance and contribution.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Existing Vacancy - Actively Recruiting

About Us

At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re looking for a place where hard work and ambition are recognized and rewarded, we’d love to meet you.

The Opportunity

We are seeking an Operations Agent to support customer service and sales activities within the Operations Department. In this role, you will act as a point of contact between internal team members and external customers, helping to ensure smooth communication and day-to-day coordination.

Responsibilities include assisting with customer inquiries, supporting sales-related tasks, and working with different teams to help resolve issues and meet customer needs in a timely and professional manner

What You’ll Do

Provide exceptional customer service as the primary point of contact for client inquiries, concerns, and complaints.
Give focused attention and support to assigned key accounts.
Prepare and submit accurate monthly reports as requested by management and customers.
Supply shipment updates for import and export customers and assist the Sales Department with rate negotiations and service quotations.
Maintain organized and accurate filing systems, update shipment information in the system, and ensure billing accuracy.
Coordinate shipments and distribute pre-alert notifications to customers and relevant internal departments as required.
Adhere to all company safety policies, procedures, and practices.
Report any unsafe conditions or activities to the Supervisor and/or Human Resources.
Work under general guidance while carrying out assigned tasks and projects.
Establish appropriate work methods, sequencing, and scheduling to achieve assigned objectives while operating within established policies and guidelines.
Perform other related duties and responsibilities as assigned by management.

What You Bring

Formal academic training in a related field, with CITT or CIFFA certification preferred, combined with two to four years of relevant experience and/or training; or an equivalent combination of education and experience.
Ability to read, analyze, and interpret documents such as safety regulations, operating instructions, maintenance manuals, and procedural guidelines.
Strong written communication skills with the ability to prepare routine reports, correspondence, and documentation.
Effective verbal communication skills, with the ability to present information clearly to customers and employees.
Ability to perform mathematical calculations involving discounts, interest, commissions, percentages, proportions, area, circumference, and volume.
Working knowledge of basic algebraic and geometric principles and their practical application.
Proficient in the use of personal computer applications, including email, record management systems, databases, word processing software, spreadsheets, and related business applications.

Compensation: Salary range starting from $55,000 to $64,000 per year, with opportunities for growth and advancement based on performance and contribution.

Why Join KWE?

Fast-paced, dynamic environment with a great team
Opportunity for advancement
Generous bonus program linked to company & individual success
Competitive and equitable compensation packages
Comprehensive group benefits
Company paid pension program
Accessible and inclusive work environment

If you’re ready to take the next step in your career and contribute to a growing organization, we’d love to hear from you!

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email Canada.hr@kwe.com.

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/

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More about this job

Responsibilities

Serve as the primary contact for customer inquiries and key accounts, provide shipment updates, and coordinate import and export shipments. Prepare reports, support sales with rate negotiations and quotations, maintain accurate shipment records and billing, and follow company safety procedures.

Requirements

Requires formal academic training in a related field and two to four years of relevant experience or an equivalent combination of education and experience; CITT or CIFFA certification is preferred. Candidates should have strong written and verbal communication, document interpretation, mathematical, and computer application skills.

Skills

Customer Service
Key Account Support
Customer Inquiry Resolution
Written Communication
Verbal Communication
Report Preparation
Shipment Coordination
Import and Export Operations
Rate Negotiation
Service Quotations
Shipment Tracking
Billing Accuracy
Records Management
Microsoft Office Applications
Mathematical Calculations
Safety Compliance

Benefits

Bonus Program
Competitive Compensation
Group Benefits
Company-Paid Pension
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Third-Party Logistics
Customer Service
Sales Support
Operations
Key Accounts
Import
Export
Shipment Coordination
Shipment Updates
Pre-Alert Notifications
Rate Negotiations
Service Quotations
Monthly Reports
Billing Accuracy
Records Management
Database Systems
Email
Word Processing
Spreadsheets
CITT Certification
CIFFA Certification
Safety Regulations
Operating Instructions
Mathematical Calculations
Algebra
Geometry

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