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Telecom Network Solution Architect
CGI
Toronto, ON
- Full-time
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human…
Added 11 mins ago
SH
Senior Business Analyst
SE Health
Markham, ON
- Full-time
…together, investing in our people, and creating an inclusive workplace where you can be yourself. Learn why you come first at SE…
Added 11 mins ago
SH
Project Manager, Enterprise Value Delivery
SE Health
Markham, ON
- Full-time
…together, investing in our people, and creating an inclusive workplace where you can be yourself. Learn why you come first at SE…
Added 11 mins ago
SM
Associate Director Stewardship & Donor Relations
St. Michael's Hospital
Toronto, ON
- Full-time
…priorities to drive and implement innovation that will equitably support all members of our society to manage and overcome disease and health crises and live healthier lives to create a…
Added 11 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
Diversity is our strength. As an equity-seeking organization, the YWCA values its diverse workplace and is committed to fostering a community of inclusion and belonging. Our values –…
Added 11 mins ago
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IT Specialist II
WCB-Alberta
AB · Edmonton, AB
- $75,416 to $88,707 CAD / year
- Full-time
…will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is…
Added 11 mins ago
FC
Principal Process Specialist
Fluor Corporation
Vancouver, BC
- Full-time
…industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative…
Added 11 mins ago
U
Business Systems Analyst
UST
Toronto, ON
- Full-time
Lead discovery, requirements elicitation, and process analysis with business and technology stakeholders.
Added 11 mins ago
Simulation Technician, Academic Health Science
University of Saskatchewan
Saskatoon, SK
Primary Purpose: To serve as a Lead Simulation Technician (ST) while working as an independent and collaborative interdisciplinary team member. The Lead ST coordinates the communication,…
Added 26 mins ago
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Defence Consulting Expert
CGI
Ottawa, ON
- Full-time
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human…
Added 26 mins ago
BG
Heavy Equipment Technician - Leadhand - Construction & Forestry
Brandt Group of Companies
Oro, ON
- Full-time
…efficiently. They are also responsible for providing leadership support to the shop by assisting in coordinating work assignments, mentoring staff, and ensuring customer…
Added 26 mins ago
P&
Shift Supervisor
Parrish & Heimbecker, Limited
Vanscoy, SK
- Full-time
…monitoring, and setting up equipment and machinery. You will lead a team of mill operators in the production and shipping of bulk flour from the facility that runs…
Added 26 mins ago
A
Sr. Materials Innovation Manager – Advanced Concepts
ARC'TERYX
North Vancouver, BC
- Full-time
As the Sr. Materials Innovation Manager – Advanced Concepts, you lead the advanced materials development function, creating industry-leading textile technology platforms and collaborating…
Added 26 mins ago
LC
Laboratory Technologist
LNG Canada
Kitimat, BC
- Full-time
We foster a safe, respectful workplace where speaking up is encouraged, and we continuously strive to improve together. Protecting our people, community, and operations is our top priority.
Added 26 mins ago
NL
Senior Level Designer
Next Level Games
Vancouver, BC
- $89,000 to $114,000 CAD / year
- Temporary
Lead by example and share expertise to better other teammates
Added 26 mins ago
TP
Shipping Supervisor
TOPPAN Packaging Americas
Mississauga, ON
- Full-time
Lead and oversee inbound and outbound material movements to support production schedules and customer requirements.
Added 41 mins ago
AC
Analyste De La Chaîne D'Approvisionnement | Supply Chain Analyst
Aston Carter
Longueuil, QC
- $42 to $48 CAD / hour
- Contract
We are seeking a highly analytical and technology-driven Supply Chain Analyst to support the Strategic Procurement organization. This role focuses on enabling data-driven decision-making,…
Added 41 mins ago
AI
Technical Lead - Java
Avanciers Inc.
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Avanciers is a premier IT Staffing/Consulting organization and we are currently recruiting for a contract role for one of our premier client in Canada for Technical Lead - Java.
Added 41 mins ago
A
Production Test Technician
ABB
Quebec, QC
- Full-time
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea…
Added 41 mins ago
WM
Hose buff/test
Weir Minerals
Elliot Lake, ON
- Full-time
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future…
Added 41 mins ago
GL
Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
…leading a modern, scalable first-line risk management function to support goeasy’s next stage of growth. This leader will shape the strategy, establish risk management frameworks, and…
Added 41 mins ago
AE
Sr. Materials Innovation Manager – Advanced Concepts
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Sr. Materials Innovation Manager – Advanced Concepts, you lead the advanced materials development function, creating industry-leading textile technology platforms and collaborating…
Added 41 mins ago
M
Controller
MPOYNT
Toronto, ON
- Full-time
MPOYNT is a bootstrapped, high-growth technology services company specializing in Endpoint Management, Field IT, and enterprise device lifecycle solutions. We support enterprise clients…
Added 41 mins ago
S
Lead Hand - Electrical
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $26 to $27 CAD / hour
- Full-time
Savaria may use technology tools to support parts of our recruitment process, including video/audio interview recording and secure internal systems to manage applications. Candidate…
Added 41 mins ago
K
Senior Manager, Food Innovation Technology
KFC
Vaughan, ON
- Full-time
The Senior Food Innovation Technology Manager is the heart of our business and can balance the art and science of innovation, development, and food safety. They have passion for food and…

Kiocafe

Global Human Resources Manager

Toronto, ON, M9W 0C8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5–7+ years of progressive HR experience, including experience in an HR Manager or HR Business Partner role.
Posting language: English
Posted: Oct 27, 2026

Original job description

About KioCafé

KioCafé is a growing B2B technology company specializing in the design, manufacturing, and deployment of autonomous robotic coffee kiosks, cold brew stations, and self-service beverage systems.

By combining innovative hardware, intelligent software, automation, and payment technology, KioCafé delivers fully integrated beverage solutions that help businesses streamline operations, reduce labor requirements, and provide convenient, high-quality beverage experiences.

With operations across Canada, the United States, and China, KioCafé is focused on advancing automated beverage technology and expanding its global presence.

This is an exciting time to join KioCafé as we enter our next phase of growth. As a growing startup, we offer the opportunity to make a meaningful impact, contribute to innovative products, and help shape the future of automated beverage technology.

Position Summary

KioCafé is seeking an experienced and proactive Global Human Resources Manager to oversee and manage HR operations across our offices in Canada, the United States, and China.

This role will be responsible for managing the full employee lifecycle, ensuring compliance with local employment laws, supporting organizational growth, and developing consistent HR policies and practices across all locations.

The ideal candidate is a hands-on HR professional with experience managing international teams, strong knowledge of employment legislation, and the ability to balance strategic HR initiatives with day-to-day operational responsibilities.

Key Responsibilities

Global HR Operations & Compliance

Oversee day-to-day HR operations across Canada, the United States, and China.
Ensure compliance with applicable employment laws, regulations, and statutory requirements in each country.
Develop, implement, and maintain global HR policies, employee handbooks, and procedures while accommodating local legal requirements.
Manage employee records, employment agreements, organizational charts, and HR documentation.
Partner with external legal counsel and local HR representatives on employment-related matters.
Identify opportunities to streamline HR processes and improve operational efficiency.

Talent Acquisition & Workforce Planning

Manage the full recruitment lifecycle, including job postings, candidate screening, interviews, offers, and onboarding.
Partner with department leaders to identify staffing needs and develop recruitment strategies.
Support workforce planning, organizational restructuring, and succession planning.
Develop and maintain standardized onboarding and offboarding processes across all locations.
Coordinate background checks, employment verification, and immigration or work authorization requirements where applicable.

Employee Relations & Performance Management

Serve as the primary HR point of contact for employees and managers across all locations.
Provide guidance on employee relations matters, workplace conflicts, disciplinary actions, and performance concerns.
Conduct workplace investigations and ensure fair, consistent, and legally compliant resolutions.
Lead annual performance review processes, goal-setting initiatives, and employee development programs.
Coach managers on performance management, employee engagement, and effective leadership practices.
Manage employee terminations, resignations, and organizational changes in accordance with local legislation.

Compensation, Benefits & Payroll

Oversee payroll administration and coordinate with internal finance teams and external payroll providers across all three countries.
Ensure accurate processing of employee compensation, bonuses, commissions, and payroll changes.
Administer employee benefits programs, including health insurance, retirement plans, and other regional benefits.
Support annual compensation reviews, salary benchmarking, and pay equity assessments.
Manage employee leave programs, vacation entitlements, statutory holidays, and other legally required benefits.
Partner with benefits brokers and vendors to review coverage, renewals, and cost optimization opportunities.

HR Strategy & Organizational Development

Partner with senior leadership to align HR initiatives with KioCafé's business objectives.
Support organizational design, reporting structures, and workforce changes.
Develop initiatives to strengthen employee engagement, retention, and company culture.
Lead HR projects related to process improvements, policy development, and organizational growth.
Support leadership development, employee training, and career progression initiatives.
Promote consistent HR practices while respecting cultural and regional differences.

HR Systems, Reporting & Administration

Manage HR information systems (HRIS), ensuring employee data accuracy and confidentiality.
Maintain HR dashboards and reports related to headcount, turnover, recruitment, compensation, and other key HR metrics.
Ensure proper documentation and record retention in accordance with local privacy and employment laws.
Identify opportunities to automate and improve HR workflows.
Prepare HR reports and updates for senior leadership.

Qualifications & Experience

Required Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field.
5–7+ years of progressive HR experience, including experience in an HR Manager or HR Business Partner role.
Experience supporting employees across multiple countries or jurisdictions.
Strong knowledge of Canadian employment legislation, with working knowledge of U.S. employment laws.
Experience coordinating HR matters in China, including working with local HR teams or external advisors.
Demonstrated experience in employee relations, recruitment, performance management, compensation, benefits, and HR compliance.
Experience working with HRIS and payroll platforms.
Strong communication, organizational, problem-solving, and interpersonal skills.
Ability to handle sensitive and confidential information with professionalism and discretion.
Ability to work independently and manage competing priorities across different time zones.

Preferred Qualifications

CHRP, CHRL, SHRM-CP, SHRM-SCP, or equivalent HR certification.
Experience working in a global technology, manufacturing, or operations-focused organization.
Experience supporting organizational growth, restructuring, or change management.
Familiarity with international payroll and benefits administration.
Experience working with distributed teams and cross-cultural environments.

Key Competencies

Global HR Management
Employment Law & Compliance
Employee Relations & Conflict Resolution
Strategic HR Business Partnership
Talent Acquisition & Workforce Planning
Compensation & Benefits Administration
Performance Management
Organizational Development
HR Analytics & Reporting
Cross-Cultural Communication
Confidentiality & Professional Judgment

What Success Looks Like

Consistent and compliant HR operations across Canada, the United States, and China.
Strong relationships with employees, managers, and senior leadership.
Effective recruitment, onboarding, and retention practices.
Accurate and timely payroll, benefits, and HR administration.
Improved employee engagement and performance management processes.
Scalable HR policies, systems, and processes that support KioCafé's continued growth.

Apply About employer

More about this job

Responsibilities

The Global Human Resources Manager will oversee HR operations across Canada, the United States, and China, ensuring compliance with local employment laws and regulations. This role involves managing the full employee lifecycle, including recruitment, performance management, payroll administration, and the development of global HR policies.

Requirements

Candidates must possess a bachelor's degree in Human Resources or a related field and have 5–7+ years of progressive HR experience, including international support. Strong knowledge of Canadian and U.S. employment legislation, along with experience in HRIS and payroll platforms, is required.

Skills

Global HR management
Employment law
Compliance
Employee relations
Conflict resolution
Strategic HR business partnership
Talent acquisition
Workforce planning
Compensation administration
Benefits administration
Performance management
Organizational development
HR analytics
Reporting
Cross-cultural communication
Confidentiality

Benefits

Health insurance
Retirement plans

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Global HR
Compliance
Employment Law
Talent Acquisition
Recruitment
Onboarding
Performance Management
Payroll
Benefits Administration
HRIS
Organizational Development
Workforce Planning
Employee Relations
Change Management
CHRP
CHRL
SHRM-CP
SHRM-SCP
B2B Technology
Robotics
Automation
Manufacturing
Policy Development
Data Privacy
Succession Planning
Compensation Benchmarking
Pay Equity
Employee Engagement
Leadership Development

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