Company Overview: Since 2007, Kipling Group has been one of Canada’s largest Canadian-owned, independent, full-service property management firms. With more than 130 professionals, the company manages a diverse portfolio of over 190 properties, totaling 28 million square feet across major markets nationwide, including Toronto, Kitchener-Waterloo, Ottawa, Calgary, and Edmonton. Kipling provides integrated property management services across industrial, retail, office, and multi-family real estate, delivering disciplined operations, strong financial performance, and long-term asset value. Guided by a hands-on approach and a commitment to trust, integrity, professionalism, and innovation, Kipling Group is a trusted partner managing your real estate investments.
About Kipling Group Inc.
Kipling Group Inc. is a multifaceted commercial and residential real estate organization that focuses on creating profitable and well-managed real estate investments for its clients. With over $10 billion in assets under management, Kipling offers integrated property management solutions tailored to the needs of a diverse clientele. Their services encompass building operations, accounting, administration, human resources, risk management, leasing, marketing, project management, and specialized tenant services.
The senior management team at Kipling provides strategic investment advice to private equity and institutional owners of office, retail, industrial, and multi-family residential real estate, ensuring accurate reporting, risk management, and security of information. Kipling is committed to sustainability and social responsibility, aligning their Environmental, Social, and Governance (ESG) goals with the United Nations Sustainable Development Goals framework.
Kipling Group’s principles are based on integrity, professionalism, creativity, and a drive to exceed clients’ expectations. They are recognized as a Great Place to Work, reflecting their commitment to diversity, inclusion, and providing a supportive work environment.
Our people at
Kipling Group Inc. are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. We are seeking a highly motivated and experienced
Roaming Building Operator to oversee 4-5 assets in our Retail Portfolio.
The
Roaming Building Operator is responsible for the day‑to‑day operation, maintenance, and regulatory compliance of a portfolio of 4–5 grocery‑anchored retail strip malls. This role provides hands‑on technical support across multiple sites, ensuring base building systems operate efficiently, safely, and in accordance with applicable codes and standards.
The Operator plays a key role in coordinating and overseeing contractor work, conducting inspections, and verifying that all life safety, environmental, and regulatory systems are maintained, tested, and documented. The role requires strong technical knowledge, sound judgment, and the ability to independently manage priorities across several properties.
What You Will Do
Building Operations & Maintenance
- Perform regular site visits and inspections across assigned retail properties to assess base building conditions, building systems, and overall asset presentation.
- Carry out preventative maintenance and routine servicing of base building systems, including HVAC, plumbing, lighting, electrical, and general building infrastructure.
- Respond to tenant service requests and environmental comfort issues in a timely and professional manner.
- Complete daily, weekly, and monthly operational logs, inspections, and checklists.
Contractor & Vendor Coordination
- Coordinate, schedule, and supervise third‑party contractors and service providers performing work on site, including HVAC, electrical, plumbing, fire protection, roofing, paving, and other specialty trades.
- Ensure contractors comply with site rules, safety requirements, and scope of work while on property.
- Review completed work for quality, completeness, and compliance before sign‑off.
- Communicate contractor performance issues, deficiencies, or risks to Property Management and recommend corrective actions.
- Assist with access coordination, shutdowns, and after‑hours work as required.
Regulatory, Code & Life Safety Systems
- Monitor, inspect, and verify regulatory and code‑required building systems, including fire alarm systems, sprinkler systems, emergency lighting, generators, life safety equipment, and other regulated assets.
- Conduct or support monthly, quarterly, and annual regulatory inspections as required by applicable codes and standards.
- Track testing, certifications, and deficiencies, and ensure follow‑up actions are completed in a timely manner.
- Support compliance with applicable legislation, including fire code, electrical safety, health & safety, and environmental requirements.
- Escalate regulatory risks, non‑compliance, or safety concerns immediately to Property Management.
Troubleshooting & Repairs
- Perform minor electrical, HVAC, and plumbing troubleshooting and repairs.
- Identify issues requiring specialty trades and provide technical input to support effective repairs and minimize downtime.
Work Orders, Reporting & Documentation
- Initiate, track, and close work orders using the company’s CMMS or work order system.
- Maintain accurate records of inspections, maintenance activities, contractor work, and regulatory compliance.
- Provide clear written and verbal updates to Property Managers regarding site conditions, completed work, and emerging risks.
Portfolio Support
- Assist Property Management with seasonal programs, capital projects, emergency response, and special initiatives.
- Maintain tools, equipment, and inventory required to support a multi‑site operating role.
- Participate in site meetings: Monthly updates, Budget Preparations and Capital Projects
Requirements & Qualifications
- Minimum 5+ years of experience as a Building Operator or Maintenance Technician in commercial or retail properties.
- Strong working knowledge of HVAC, electrical, plumbing, and life safety systems.
- Demonstrated experience coordinating and supervising contractors across multiple sites.
- Solid understanding of regulatory and code‑driven building systems and inspection requirements.
- Ability to work independently, manage competing priorities, and travel regularly between properties.
- Proficiency with CMMS/work order systems and basic computer applications.
- Strong communication skills and a professional, service‑oriented approach.
- Valid driver’s license required.
Education & Certifications
- High school diploma or equivalent required.
- Trade certification (HVAC, Electrical, Plumbing) or Building Systems training considered an asset.
- BES I/II or Building Operator Certification (BOC) or Building Systems Maintenance Certificate (SMC) BOMI.
- WHMIS, Working at Heights, and other safety certifications preferred or willingness to obtain.
- Ability to read/interpret construction drawings.
- Alert and perceptive and able to resolve problems and emergencies.
Professional Conduct & Safety Compliance
- Maintain a professional appearance and wear appropriate work attire suitable for a safe working environment, including any required personal protective equipment (PPE).
- Comply with all workplace health and safety policies, procedures, and site-specific safety requirements while performing duties across all assigned properties.
- Maintain all required health and safety certifications relevant to the role, including but not limited to WHMIS, Working at Heights, and any other training required by the company or applicable regulations.
- Ensure certifications remain current and participate in additional safety training as required.
What’s In It For You
- Join an industry leader and shape the future of commercial real estate.
- Deep investment in cutting-edge technology to power your work.
- Comprehensive and competitive benefits plan.
- A supportive, caring, and diverse work environment designed for your growth and well-being.
If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized Benefits That Support Personal Well-being And Growth
Kipling Group Inc. recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Job Types: Full-time, Permanent
Pay: $75,000.00-$85,000.00 per year
Benefits
- Extended health care
- Paid time off
- RRSP match
Application Question(s)
- Do you hold a BES I/II, BOC, or SMC (BOMI) certification?
- How many years of hands-on experience do you have in building operations and repairs, and have you worked with BAS or similar automation systems?
Work Location: In person
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