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Added 3 mins ago
CS
Co-op: Communications
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Prepare briefing material, speeches, media lines, correspondence and presentations for the Director, Minister and senior officials;
Added 3 mins ago
7
Product Designer
7shifts
Saskatoon, SK
- $105,000 to $130,000 CAD / year
- Full-time
As a Product Designer at 7shifts, you're building solutions that restaurants actually need. Reporting to the Senior Director, Product Design and Research, you own the full design process:…
Added 3 mins ago
CG
Director, Operational Excellence & Process Engineering
Compass Group Canada
Mississauga, ON
- Full-time
We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and…
Added 3 mins ago
7
Software Developer, Mid-Market
7shifts
Toronto, ON
- $95,000 to $135,000 CAD / year
- Full-time
…You're a full-cycle builder, taking features from technical design to deployment, owning your work end-to-end and making pragmatic technical decisions that ship. You'll work closely with a…
Added 3 mins ago
7
Software Developer, Mid-Market
7shifts
Saskatoon, SK
- $95,000 to $135,000 CAD / year
- Full-time
…You're a full-cycle builder, taking features from technical design to deployment, owning your work end-to-end and making pragmatic technical decisions that ship. You'll work closely with a…
Added 7 mins ago
KF
nurse practitioner
Kincardine Family Health Team
Southampton, ON
- $64.86 to $70.32 CAD / hour
- Part-time
- On-site
Added 19 mins ago
CH
Associate Director, Financial Operations
Covenant House Toronto
Toronto, ON
- Full-time
…continuity while modernizing financial operations. The Associate Director will lead full-cycle accounting and procurement, complex payroll oversight, audit readiness and regulatory filings,…
Added 19 mins ago
B
Leader, Customer Experience -SOS Shop -
Bombardier
Montreal, QC
- Full-time
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful…
Added 34 mins ago
CB
Business Development Manager
CapWest Build
Vancouver, BC
- Full-time
Work with the Director of Business Operations & Development to prepare proposals and presentations
Added 34 mins ago
CB
Chief Estimator - CapWest
CapWest Build
Vancouver, BC
- Full-time
The Chief Estimator works closely with the Chief Operating Officer and the Director of Business Operations and Development to prioritize pursuits, manage estimating workload and timelines,…
Added 34 mins ago
D
QA Engineer
Dutch
Vancouver, BC
- Full-time
…performance across our applications. You will report to the Director of Quality…
Added 49 mins ago
TS
Health & Safety Program Manager
The Salvation Army in Canada
Toronto, ON
- Full-time
…diverse jurisdictions in Canada. Reporting to the Territorial Director of Health, Safety and Wellbeing, the role is responsible for supporting developing policies, standards, processes, and…
Added 49 mins ago
FS
Director, People & Culture - Workday Transformation Product Manager
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Director, People & Culture, Workday Transformation Product Manager will lead the modernization of our global People & Culture Workday experience, with accountability for aligning…
Added 49 mins ago
V
Data Architect
Vancity
Vancouver, BC
- Full-time
As a Data Architect, you will lead the design and evolution of Vancity’s cloud-native data ecosystem as our data and analytics platforms migrate to Azure. You will define secure, scalable,…
Added 55 mins ago
ST
director of engineering
Swiftlink Technologies
Richmond, BC
- $140,000 to $160,000 CAD / year
- Full-time
- On-site
Director of Engineering* Company: Swiftlink Technologies Inc. Employment Type: Full-time Location: Richmond, British Columbia, Canada Reports to: VP of Engineering *Position Overview*…
Added 58 mins ago
ST
RF Engineer
Swiftlink Technologies
Richmond, BC
- $90,000 to $110,000 CAD / year
- Full-time
- On-site
…Full-time Location: Richmond, British Columbia, Canada Reports to: Director of Engineering Level: Based on experience; senior engineers may be considered. *Position Overview* We are seeking…
Added 1 hour ago
GS
Intermediate/Senior Structural Engineer
Grade Separation Systems
Toronto, ON
- Full-time
Report to a company Director that acts as a support to yourself and your fellow Team Leads
Added 1 hour ago
V
Data Architect
Vancity
Vancouver, BC
- Full-time
As a Data Architect, you will lead the design and evolution of Vancity’s cloud-native data ecosystem as our data and analytics platforms migrate to Azure. You will define secure, scalable,…
Added 1 hour ago
Director, People Experience Partners
Gore Mutual Insurance
Cambridge, ON
The Director, People Experience Partnership is responsible for leading and developing a team of People Experience Partners and will have a small business portfolio, delivering strategic…
Added 1 hour ago
DH
Director of Sales
Design Home Gift & Paper
Toronto, ON · Greater Toronto Area, Canada
- Full-time
DESIGN HOME GIFT & PAPER is a national sales agency operating in the wholesale gift & home category, selling products to retail stores, across Canada. We representing 30+ brands and 80,000…
Added 1 hour ago
M
Account Director
Mint
Toronto, ON
- Full-time
What we do: Advertising, Design & Branding, Strategy, Social, Digital, Content, Experiential, PR and Talent & Influencer.
Added 1 hour ago
Analyst, Global Transport & Logistics
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes…
Added 2 hours ago
OS
Senior Electrical Engineer
Orion Steel Group
Calgary, AB
- Full-time
…the manufacturing facilities. This position reports to the Director…
Added 2 hours ago
A
Manager, Technology Application Support
Aviso
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Reporting to the Director, Technology Support Services the Manager, Technology Application Support is responsible for leading and managing a team of IT professionals who provide technical…
Added 2 hours ago
R
Associate Director, Process Development
Replimune
Montreal, QC
- Full-time
The Associate Director - Process Development is responsible for managing the Process Development team at Replimune’ s Milton Park facility. The Process Development team at the Milton Park…

KITH

Customer Experience Supervisor

Vancouver, BC, Canada
Kith Vancouver, Canada

Compensation: $38.00-$40.00/hr · Full-time

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Job details

Pay: Compensation: $38.00-$40.00/hr
Job type: Full-time
Experience: 2-3 years management experience in retail customer centric environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

ABOUT THE ROLE

Location: Vancouver store

Status: Full Time

Compensation: $38.00-$40.00/hr

Position Summary: The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for guiding the sales team on the floor, ensuring consistent execution of brand service standards, and fostering meaningful customer engagement throughout the store.
The Customer Experience Supervisor serves as a leadership presence on the sales floor, coaching team members in real time and helping drive a welcoming, service-driven store environment. This role also supports the execution of customer engagement initiatives, in-store events, and brand activations to ensure customers experience the brand in a memorable and authentic way.
Working closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork.

RESPONSIBILITIES

Primary Responsibilities:

Floor Leadership & Team Development

Provide leadership and guidance to the sales team while maintaining a strong presence on the sales floor.
Act as a role model for service behaviors, product knowledge, and customer engagement.
Provide real-time coaching and feedback to team members to strengthen selling behaviors and service standards.
Help foster a positive, collaborative, and high-performing team environment.
Guide work activities throughout the day and support team productivity when managers are not present.

Customer Experience

Champion a welcoming and elevated in-store experience that reflects the brand’s service standards and culture.
Lead by example on the sales floor by actively engaging customers and demonstrating best-in-class service behaviors.
Coach team members in real time to strengthen selling behaviors, customer interactions, and product storytelling.
Support the resolution of customer concerns to ensure positive and professional outcomes.
Assist with the execution of customer engagement initiatives, in-store activations, and brand experiences to ensure they are delivered seamlessly and reflect brand standards.
Help prepare the team and store environment for special initiatives or activations to ensure customers have a memorable experience.
Support training and awareness around new customer engagement tools and initiatives that enhance the in-store experience.

Operational Support

Support the management team in executing operational processes and store priorities.
Ensure consistency in operational execution and adherence to standard operating procedures.
Assist with visual merchandising initiatives, inventory activities, and general store operations.
Maintain a clean, organized, and welcoming store environment.
Stay informed on store communications, business metrics, and current initiatives.

REQUIREMENTS

Experience:

2-3 years management experience in retail customer centric environment.
1 year+ experience with retail/apparel operations, preferred but not required.
1 year+ resolving customer service-related issues.

Skills/Abilities:

Ability to perform business math and accounting
Comprehensive computer skills
Ability to multitask and manage multiple projects at once
Thorough communication and delegation of task and responsibilities
Efficient time management skills
Standing/Walking for prolonged periods of time
Lifting or moving up to 11.34kg
Bending, twisting as well as climbing of ladders and other physical tasks related to standard retail operations

WHO YOU ARE

Professional Characteristics:

Organized and detail orientated
Effective communicator
Calm composure in high-pressure situations

Personal Characteristics:

Friendly and welcoming
Adaptive and proactive

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.

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More about this job

Responsibilities

The Customer Experience Supervisor provides floor leadership to guide the sales team and ensure consistent execution of brand service standards. They are responsible for coaching team members in real-time, supporting operational priorities, and fostering a welcoming, service-driven store environment.

Requirements

Candidates must have 2-3 years of management experience in a retail customer-centric environment. Proficiency in business math, computer skills, and the ability to perform physical tasks like lifting up to 11.34kg are required.

Skills

Floor leadership
Team development
Customer engagement
Coaching
Retail operations
Visual merchandising
Inventory management
Business math
Accounting
Computer skills
Multitasking
Communication
Delegation
Time management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Leadership
Apparel
Sales Floor
Visual Merchandising
Inventory
Coaching
Operations
Brand Standards
Team Management
Customer Service
Lifestyle Brand
Retail Management

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